Dave Hardwick is the best service advisor anywhere, he will take the time to listen to your problem and pays attention to what you say. He always checks... your vehicle over for any other issues as well.
Overall, repairs were handled very thoroughly. Isaac was persistent in checking everything off his list that he needed to bring up. He covered everything... well from getting the parts requested, to check in and check out. The store handled social distancing very good. All employees were wearing masks.
Don at Randall Ford service department was very knowledgeable and helpful during my last service vist. He let me know what wad needed to have done to my... car since it had 68,000 miles and gave me options to what I needed to do. He did not pressure me and he was honest and up front. The work they do is of the highest quality. They offer you a ride to work or back home when you leave the car and will pick you up if needef
They were very helpful and fast! I will be going back for more service anytime I need it!
I wrote a bad review. The service manger, Paul, and I spoke about the issue I had with the spare tire cover panel in the trunk. It was a simple mistake.... Darn humans! I am confident in their quality service. My car works perfectly. They diagnosed the problem, and fixed it the day the parts arrived. I recently moved from the West Coast. I now have a Ford dealer I really like.
Marty, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to se...e you again in the future! Take care!
So so nice and the service was great. Wonderful place for a oil change.
Love going to Randall Ford. The professionals at Randall are friendly, helpful and very knowledgeable. I trust Randall to take care of my vehicle. I have... dealt with Randall for many years and I am very satisfied with the personal service I have always received.
The service team are professional and knowledgeable they aim to please
Great and fast work! Easy in and out! Beautiful waiting area!
Thank you for taking the time to notice those efforts and for leaving such an awesome review, Robert! If there is anything else we can do to assist yo...u, please let us know! Take care!
Amy was very friendly and followed through on sending me a driver when my car was ready. Jeff is also very friendly very polite man. The gentleman who... checked me out was so informative, thorough about upcoming maintenace possibilities to consider. And also just a really nice man. So, no matter who you get i bet they are all great! And appreciate the service dept finishing up with my car in a timely manner!
Julie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional... needs or questions, we will be more than happy to assist you! Safe travels!