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Randall Ford

(600 reviews)
Visit Randall Ford
Sales hours: 8:30am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (888) 703-1310 (888) 703-1310
Used (888) 704-6498 (888) 704-6498
Service (888) 432-6168 (888) 432-6168

Inventory

See all 205 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2026.
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. Our Vision is to deliver on the transportation needs of every customer in an environment of mutual trust, respect, and engagement. We help them choose the best products for their specific situation, and when they need service for their vehicle, they only make one call to us. WE can make it happen.
Serving Fort Smith since 1908.

Service center

Phone number (888) 432-6168

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Randall Ford from DealerRater.

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Came to my house and did a recall repair, really fast and professional. Thank you.

Came to my house and did a recall repair, really fast and professional. Thank you.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Perfect buying experience! We got a new Ranger Raptor. Highly sought after truck. I called and the receptionist was great! Immediately hooked me up with Jimmy Haas. He listened closely to what we wanted and said that they just unloaded one and it was in prep right now. Lucky for me!!! We actually closed the deal over the phone and I signed e documents that afternoon! Was contacted by Jordan Gregory and made arrangements to pay. Very easy to work with!!! Paid via wire transfer the next day. Jimmy locked up my truck in one of the private buildings out back until we could pick it up the next Saturday morning!!! We drove in from Tulsa in the morning and Jimmy came out to greet us before we were out of my old truck! Signed a Bill of Sale and drove home!!!!! Best truck buying experience ever!!!!!!!!!! Couple days later we got a call from Noel Harvey, General Sales Manager checking to make sure everything went well and we were happy! Excellent overall experience!!!! Thank you Jimmy

Perfect buying experience! We got a new Ranger Raptor. Highly sought after truck. I called and the receptionist was great! Immediately hooked me up with Jimmy Haas. He listened closely to what we wanted and said that they just unloaded one and it was in prep right now. Lucky for me!!! We actually closed the deal over the phone and I signed e documents that afternoon! Was contacted by Jordan Gregory and made arrangements to pay. Very easy to work with!!! Paid via wire transfer the next day. Jimmy locked up my truck in one of the private buildings out back until we could pick it up the next Saturday morning!!! We drove in from Tulsa in the morning and Jimmy came out to greet us before we were out of my old truck! Signed a Bill of Sale and drove home!!!!! Best truck buying experience ever!!!!!!!!!! Couple days later we got a call from Noel Harvey, General Sales Manager checking to make sure everything went well and we were happy! Excellent overall experience!!!! Thank you Jimmy

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

From all of us here at Randall Ford we say Thank You! We are so glad you had the experience you had with us here.

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Set a service appointment, waited the 12 days, morning of the appointment I came in to be told they forgot to order the part and I would have to come back another day. As someone who works until 4 am, coming in for electrical service they only schedule for the mornings is not an option. How can you forget to order a part for 12 days?

Set a service appointment, waited the 12 days, morning of the appointment I came in to be told they forgot to order the part and I would have to come back another day. As someone who works until 4 am, coming in for electrical service they only schedule for the mornings is not an option. How can you forget to order a part for 12 days?

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Terrible experience buying a used vehicle . We bought a vehicle as is and nothing was checked before taking it off the lot.

Terrible experience buying a used vehicle . We bought a vehicle as is and nothing was checked before taking it off the lot.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had great help with Danial black. He was very nice and helped us all the way till the end.

Had great help with Danial black. He was very nice and helped us all the way till the end.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Daniel Black was our salesman and he did an outstanding job. We highly recommend him. We purchased a 2025 F250 XLT. Great job, Daniel!

Daniel Black was our salesman and he did an outstanding job. We highly recommend him. We purchased a 2025 F250 XLT. Great job, Daniel!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We had an amazing buying experience with Daniel Black!!! 2 vehicles in one day!! He was so kind and patient with us!

We had an amazing buying experience with Daniel Black!!! 2 vehicles in one day!! He was so kind and patient with us!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great buying experience. Was able to do everything before traveling to dealership and show up and sign final docs.

Great buying experience. Was able to do everything before traveling to dealership and show up and sign final docs.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Daniel black is the best sales man very polite and respectful listens and works with you ain’t like all the pushy sales people that just wanna make a sale

Daniel black is the best sales man very polite and respectful listens and works with you ain’t like all the pushy sales people that just wanna make a sale

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Daniel Black was amazing to work with! He made my experience so easy and worthwhile.

Daniel Black was amazing to work with! He made my experience so easy and worthwhile.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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