Reviews
Write a reviewWonderful
I would like to say thank you for the service and patience that Ryan Lively presented throughout my experience. This was my first brand new car purchase and he managed to allow the process to be exciting, not pushy or rushed. I'm so happy with my 2017 Ford Escape it is everything I've wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timely Service
My vehicle was taken in a timely fashion. The service writer went over the multi-point inspection when they were finished.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recall on 2014 Ford Fusion
All was done according to the recalls (2) The service advisor was very friendly and knowledgeable, I am 100% completely satisfied as always! Sincerely, Margaret Howard
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Family vehicle purchase
A bit long but worth the wait. We left happy with the vehicle we wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your feedback! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Excellent
This is the second vehicle I have purchased from Jim Burke Ford. The sales and service staff are excellent, courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours provide encouraging feedback. Thank you so much for being one of our valued guests and we look forward to your next visit!
Lowell Dow is the best salesman at Jim Burke ford
Lowell Dow is the best sales man at Jim Burke ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service from purchase to oil change! A+
I have NEVER had a bad experience at Jim Burke Ford Service Dept. on Oak St. I REALLY don't understand why I had read some negative reviews about this dept. before I purchased my 2014 Pre-owned Ford Focus. My experience from contract to oil changes have been pleasant and worthy of an A+. Thank you all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Saturday Rush hour
Nice and busy environment. Busy on Saturday afternoon. Dropped car off. Returned two hours later. Checked in. Waited 15 minutes car was ready. The gentleman quickly explained the work done. Overall nice experience. There was a oil filter waiting in my console? Looked brand new. Just wondering if that's normal.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service!!!
My experience with my salesman was awesome. I was happy to trade in my 2014 Ram for my f250 Thank you GREG
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excelent service
Very satisfied with the service provided by Bono Saucedo. I would definitely recommend him to our friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alejandro, we appreciate your recommendation! Thanks again for your business! Take care!