Reviews

4.7 out of 5 4.7
543 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    October 19, 2018

    First time buyer, little nervous but went well. I was happy with my finance guy, he was really cool and helpful. Never bought a car at a dealership but... it was scary but good.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 16, 2018

    Went to look at a used 2015 Mercedes C300 that they had available on their lot. It was well priced but was borderline within my budget and they did everything... they could to get this car within my budget. I bought the car and they gave me good value for my trade in. I even came in pre-approved with my bank and their finance department beat my bank’s rate and term. Additionally I had an issue with the right front tire, thinking there was a leak. They told me to bring it back and they would take care of it, which they did and even washed the car again for me! Tim Coulson is a great sales representative at this location and I recommend to ask for him if you are looking to buy here.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • July 21, 2017

    My husband and I were looking to replace our vehicle with a used Jeep, but was encountering financial difficulties. The sales staff, manager and finance... department worked their magic and we were able to drive away in a 2017 Jeep. This buying experience was great. Thanks to the staff for all their help and I highly recommend this dealership if you are ready to purchase a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for taking the time to let us know about your experience. We truly value our customers and love knowing that we provided you with such an excel...lent experience. Thanks again!

  • 5.0 out of 5
    October 13, 2018

    We bought our 2010 Chrysler 300C here back in 2012 and have loved it. So when the time came for me to trade in my pickup and get a new pre-owned truck,... Fowler was at the top of my short list. They had the right truck in stock that I was looking for and Steven was a huge help in the buying process. Although I had done a ton of research, his knowledge about the truck made me even more sure I was making the right choice...not to mention he made me feel like a friend and not just another customer. Their service staff is also top notch and have always taken care of our car wonderfully. In fact the whole staff from receptionist to sales manager to F&I are all professional and friendly to a fault.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    October 3, 2018

    I bought a brand new 2019 Ram Laramie edition truck. With less than 1000 miles it has had major engine problems and now they are replacing the entire... engine. I have been provided with a xxx to drive while the truck has been in the shop for 3 weeks, longer than I have had the truck myself. Neither Fowler or Chrysler is working with me to get me out of this lemon.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Brian, We have received your reviews and messages. We understand your frustration and I have sent your reviews to our management team. We will cont...inue to work with the manufacturer to help resolve this issue with your vehicle. Please feel free to reach out to us with any questions or if there's anything else we can do to assist. Thank you, Amy H.

  • 5.0 out of 5
    October 2, 2018

    Great customer service! Norma did a great job of taking care of me in getting my new truck purchased! Great example of customer service!!! Would recommend... to friends!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the kind words Gregory! We appreciate it!

  • 5.0 out of 5
    September 18, 2018

    We went on a rainy day & the salesperson did not seem bothered by the rain at all. The had a huge selection of Cherokees and the salesperson helped... us narrow down what features we wanted. We ended up getting a very good deal & the process was one of the best I have experienced. Highly recommend Fowler

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the kind words Luke! We appreciate you for letting us know about your experience and we're happy to hear that our team took such great... care of you. Thanks again!

  • 5.0 out of 5
    September 17, 2018

    Hayden Young the salesman was extremely helpful, worked hard to get us the best price and trade value possible. Everyone was friendly and nice. They even... delivered the new Ram that we bought to our home which is 28 miles from the dealership. Would do more trades in the future!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for letting us know how we did! We appreciate your feedback and truly value you as a customer. Thanks again for your kind words!

  • 5.0 out of 5
    September 13, 2018

    Dealership was clean and well maintained and sales staff were considerate of my needs and price point. The selection of vehicles was better than other... dealers and finding the exact vehicle that fit my needs was their priority.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for taking the time to let us know how we did James. We're happy to hear that our staff took good care of you. Thanks again for your feedb...ack!

  • 5.0 out of 5
    September 11, 2018

    Amazing and quick process. We were off the lot in our new Jeep in less than 3 hours. Norma was awesome. You can tell she really loves what she does. I... have already told all my friends to buy here.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the kind words! We appreciate you for letting us know about your experience and we're happy to hear that Norma took such great care of... you. Thanks again!

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