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Richland Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Sales rep

Oscar Martinez has sold us many cars we always return to him because he knows what hes talking about. And is really good at crunching numbers. Always has a good attitude and a smile on his face! Thanks Oscar

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car aervice

I went to Richland Chevrolet ( Shafter) to get my car serviced, Lorenzo Perez helped me out. He was knowlegeable and explained everything to me in great detail, I left there feeling like family. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repairs fixed by Lorenzo at richland Chevrolet

This was my first time coming to Richland Chevrolet in shafter and i Ioved it the service was so good .I will definitely come back, Lorenzo helped me with all the information and let me know what he was gonna do to my car so I can approve of it . Lorenzo was such a kind person I would forsure recommend a friend to Lorenzo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

The service department was such a good help. A big thank you to Lorenzo Perez for being so kind and making me feel comfortable. I would definitely recommend this company to anyone and tell them to ask for Lorenzo!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Richland

Stopped by to check up on my car at Richland Cheverlot and was helped by Lorezo Perez. Best customer service ever. Very professional, he was very nice and patient. I recommend customers to ask for him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lorenzo Perez

I had work done on my Chevy Impala, Lorenzo Perez worked on my car he was very friendly. He explained all the repairs thoroughley and why they were needed. Thank you Lorenzo for your personal service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service department

Lorenzo Perez is the guy to see! Went to service my car got helped fast and was in and out! Will define returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best service !

Was very happy with the service ! Lorenzo Perez helped me right away ! He was very helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly Service

When I want to service my vehicle I don't go to the dealership in town, I call Lorenzo at Richland Chevrolet in Shafter! He always treats me like family and my vehicle is always taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Shafter's Richland Chevrolet all the way!

My wife and I have bought two vehicles from Oscar at Richland Chevrolet in the past year, a Silverado 2500HD and Yukon SLT. Prior to our purchases, we had never met Oscar. Since then, however, he has become our go-to salesperson and a personal friend. The first time we walked into Richland Chevrolet to purchase a vehicle, Oscar greeted us, took time to explain the different vehicles available that might fit our needs, and found us the right one at a good price. The second vehicle was no exception. The selection, quality and competitive prices at Richland is above-par. With Oscar, there's no uncomfortable haggling and continuous back and forth over the sticker price. He?s reasonable and fair (and funny!) and the actual purchases were unprecedentedly quick. After we brought our vehicles home (purchased 5 months apart) we had some modifications we wanted to make to each vehicle, respectively. For those, Oscar either offered us a discounted price or took care of it as a good will courtesy. While the entire team at Richland Chevrolet is first class and everyone makes you feel like family when you visit (sometimes I stop by just to say hello to eveyone!), Oscar is a shining star and we couldn?t recommend him enough. Thanks Oscar for your great service, great humor and great friendship. P.S. Michelle in Finance will diligently find you the best rates, explain all your financial options thoroughly, and get you out the door and behind the wheel of your new vehicle in record time. If you're looking for a great sales and service team, check out the professionals at Richland. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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