Reviews
Write a reviewGreat service, they go above and beyond
Quick, simple, the sales team is great, would like to than Kevin Young AKA KY for getting me in the vehicle I wanted, this is the second vehicle in the past six months I have purchased with yall
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David - Thank you for your great review! At George Kell Motors, we try our best to make the car buying experience as quick and easy as possible for all of our customers. We'll be sure to pass your thanks on to Kevin. We look forward to working with you in the future. Best, Elliot Sides General Manager
Altom
The staff was super friendly and very helpful. If they didn't m ow they found out quickly. Our whole process of buying a truck was less than 2 hours start to finish. We have never been treated better at a car dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Ryan and thank you for your feedback. Congratulations on your new truck! Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you follow us on Twitter and like us on Facebook to get all the good service deals! Best, Elliot Sides General Manager
Great Experience
No problems.. I just drop it off and told the service writer what I needed done and he call me when it was finished.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rex, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Elliot Sides General Manager
George Kell Motors in Newport AR
I don't think you will find a better experience anywhere. From the time you step on the lot as a potential buyer, you sense a different attitude than at other dealers. The team in sales, finance front office and most importantly service treat you like you are their only customer. Each time I go there, salesmen call me by name and welcome me, even those I've never bought from. When you call for a service appointment, those guys know what vehicle you drive as soon as you tell them your name. Why go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greg - We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Best, Elliot Sides General Manager
2007 Chev. Silverado Classic Ext. Cab
To Store Manager;ATT;DEAN SIDES. I purchased this truck 11-26-12,B/4 I purchased it I asked the salesman if I could put it on a lift to check the undercarriage & check the brakes. He said he would have a mechanic check the brakes & he did & said they were fine. Well they are not good,I was putting on mud flaps on the rear & had to pull the wheels so I pulled the rear brake drums & they are worn out, that tells me not to trust anyone unless you see it for your self.I purchased this truck with106,708 & I now have 107,069 which means I drove 361 miles.When I was in Springfield ,Mo. in went to PEP-BOYS & got an estimate for brakes & it is $365.00 for both front pads & rear shoes.That means it will cost me $365.00 more for this truck. That tells me that you or I should NEVER ASsume anything,I wish sales people were more up front with the buyer whether buying new or used. Sincerely Mr. Willis M. Enhelder
- Customer service —
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience,
Kevin at George Kell Motors made buying my Ford Freestar very easy and the most enjoyable car buying experience I have ever had in my68 years. Would highly reccomend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A great experience
I recently bought an Acadia from George Kell Motors and it was a great experience. I didn't get pressured into anything and felt like they actually really cared about what I was wanting in a vehicle and not just how much money they could make. I now recommend them to everybody. Thanks George Kell Motors!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase