Bob Moore Cadillac

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
455 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 17, 2020

    I was a very loyal customer of this car company and this lot especially ultimately have been embarrassed had to have my property stolen from me and held... from me illegally and had my property giving away leaving me with nothing but the clothes on my back and that was after I gave them all of my service to all my vehicles I ever bought from them and others I didn't and it didn't matter any at all they still refused to return all my property and even lied and then stopped returning my calls . It's sad I have to sue them just to get justice but that's the way they want it and I'll have my justice one way or another settled outside court or by a judge that hears my solid case

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mr. Rutledge, We are sorry you had a bad experience, however due to the threatening nature of your commentary and calls we have been advised by our le...gal team to cease any further communication with you. Respectfully, Bob Moore Management Team

  • 5.0 out of 5
    May 13, 2020

    Ive been a customer for 6 years and they always do a great job! Great attitude with a very happy staff.GRAT JOB! KEEP UP THE GOOD WORK.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for being such a dedicated customer, Darrin! We are always pleased to help you out. We look forward to working with you again in the future!

  • March 14, 2020

    We have been customers for years and service is always outstanding. Would definitely recommend Bob Moore Cadillac to my family and friends. One satisfied... customer!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks a million! We appreciate your business and your kind words. We hope we can help with your next vehicle, too.

  • 5.0 out of 5
    May 8, 2020

    I have been customers for 3 years now and service is always outstanding. Yes, I would definitely recommend Bob Moore Cadillac to my family and friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for your kind words and recommendation, Nikeeta! We are so pleased to know you trust us and have become a part of the Bob Moore Cadillac family.... As always, let us know if there is every anything you need.

  • 5.0 out of 5
    May 4, 2020

    This group was very good to work with me to get a truck for a price that I could afford. They were very punctual and hospitable. So far, I am quite pleased... with the quality of this used vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Glad we could get you in a the vehicle you wanted, Chase! We hope you continue to enjoy your truck, and are always here if you need anything else or h...ave any questions.

  • 5.0 out of 5
    May 4, 2020

    As always everyone from the moment I drove in made me feel welcome. I always request Diren because he fully understands customer service. He is always... very helpful in every way. Diren is the reason I drive from Choctaw to have my car serviced. In my opinion Diren is the best service manager that I have ever dealt with.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for your kind words, Gary! We're so pleased to know you think highly of our service department and we can help you with all your vehicle needs.... We look forward to working with you again in the future!

  • 5.0 out of 5
    April 22, 2020

    As always I received excellent service. I came in this time to get new tires. I always just stay and wait on my vehicle. They always get my work done in... a timely fashion. All the staff there is very kind and helpfull.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Bill, we're glad that our team was able to provide you with excellent service and that it was done in a timely manner for you. We appreciate the ki...nd words and 5 star review. Please let us know if we can help you with anything else.

  • 5.0 out of 5
    April 22, 2020

    Diron and rest of Bob Moore Cadillac Service Dept. are great to work with! They make it easy, convenient and such a positive experience every time!! Definitely... top rated and unlike any other service dept I’ve dealt with!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, we glad that Diron and our service team were able to assist you and that you had a positive experience! We appreciate the kind words and positi...ve experience. If we can help you further, please feel free to reach out.

  • 5.0 out of 5
    April 1, 2020

    I drove to my Bob Moore Cadillac Dealer in Edmond, Oklahoma yesterday. I was just looking around when I saw Jonette Bauer (my sales person) and started... talking about a new car. With the help of Clinton Stover (Sales Manager) and Jonette we came to an agreement. I am now the proud owner of a new Escalade. My main reason for choosing Bob Moore Cadillac in Edmond, Oklahoma is their service consultant (Diron Carter) who takes care of my cars. It was a win win for me.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for your kind review Pat! We're glad our team was able to help you so efficiently. We hope you enjoy your new Escalade!

  • 5.0 out of 5
    March 27, 2020

    My Escalade rear door window needed repair. It needed a door regulator. My Cadillac Dealer was there to repair it in reasonable time. I really believe... my car is only as good as the dealer I picked. My dealer has a great service department. I am very pleased.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the kind review of our Service Department. And thank you for trusting us with your Escalade. We look forward to our next opportunity to pro...vide you with great service.

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