Parks Motor Sales Inc

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4.0
(55 reviews)
Visit Parks Motor Sales Inc
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (931) 683-0586 (931) 683-0586
Used (931) 683-0585 (931) 683-0585
Service (931) 683-0582 (931) 683-0582

Inventory

See all 246 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2007.
Parks Motor Sales is a family owned and operated dealership for over 50 years in Maury County. We sell New Buick and GMC's as well as a variety of Pre-Owned Vehicles. Also at Parks Motor Sales we provide a full Service Department Parts Department as well as Body Shop. We invite you to come in and meet our staff. We know you won't regret it we pride ourselves in maintaining an awesome family atmosphere! Come see us today at 919 Nashville Hwy Columbia. Best Customers. Best Inventory. Best Dealership. PERIOD!
Best Customers! Best Inventory! Best Dealership! Period!

Service center

Phone number (931) 683-0582

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

4.0
(55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Bent over backwards to help me find th EXACT vehicle I

Bent over backwards to help me find th EXACT vehicle I needed, and made sure the trade-in worked as well.

5.0

Bent over backwards to help me find th EXACT vehicle I

Bent over backwards to help me find th EXACT vehicle I needed, and made sure the trade-in worked as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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4.0

Rough Start, Smooth Finish

During the build of my new truck, there were some frustrating moments. I had some difficulty getting my salesman to return my calls, and was handed off to three different salesmen during the 6 months process. Finally, I was fortunate enough to meet Michael Keiser and Andy Rose. These are the guys you need to talk to if you're buying a new vehicle! Both always called me back, never dodged my questions, and were completely honest with me. They are the kinds of men who value their customers. Go see them if you want to be taken care of. I love my new GMC Sierra 3500 HD Pro!!!!

4.0

Rough Start, Smooth Finish

During the build of my new truck, there were some frustrating moments. I had some difficulty getting my salesman to return my calls, and was handed off to three different salesmen during the 6 months process. Finally, I was fortunate enough to meet Michael Keiser and Andy Rose. These are the guys you need to talk to if you're buying a new vehicle! Both always called me back, never dodged my questions, and were completely honest with me. They are the kinds of men who value their customers. Go see them if you want to be taken care of. I love my new GMC Sierra 3500 HD Pro!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wonderful feedback.. Thank you so much, Ray! We are glad you love your truck!! - Michael Parks

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5.0

JMC 52

Very Clean. Service was completed as promise. Friendly Staff!

5.0

JMC 52

Very Clean. Service was completed as promise. Friendly Staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much, John!

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5.0

Parks did a great job on my new truck.

I purchased a 2023 GMC Sierra AT4 from Parks and Robert and his team did a great job. This is my second purchase from Parks (first one in 2013 following a deployment) and they outdid themselves. They not only honored the GM family first incentive when no one else would, but the vehicle came in faster than expected (right before Christmas - super awesome). Thanks Robert and team, I will continue to buy my GM vehicles at Parks.

5.0

Parks did a great job on my new truck.

I purchased a 2023 GMC Sierra AT4 from Parks and Robert and his team did a great job. This is my second purchase from Parks (first one in 2013 following a deployment) and they outdid themselves. They not only honored the GM family first incentive when no one else would, but the vehicle came in faster than expected (right before Christmas - super awesome). Thanks Robert and team, I will continue to buy my GM vehicles at Parks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our GM plant workers are KEY to our dealership success.. We always have and always will do our best to support them! - Michael Parks

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1.0

ghosted by dealership

I spoke with a nice salesman and told him that I was interested in a specific vehicle, but we were 6 hours away and needed videos to confirm it is what we wanted before making the trip. He stated he would get them to me the next day. I also stated I wasn't interested in paying what they were asking for the vehicle as it was overpriced and it had been on their lot (according to Carfax) for 7 months. He stated ok. Never heard back, after trying to contact someone there, they said it's because they don't negotiate. That would have been good to know when I spoke with him. Doesn't matter, I bought one closer the next weekend for the price I was looking for and the vehicle they had is still on their lot, a month later.

1.0

ghosted by dealership

I spoke with a nice salesman and told him that I was interested in a specific vehicle, but we were 6 hours away and needed videos to confirm it is what we wanted before making the trip. He stated he would get them to me the next day. I also stated I wasn't interested in paying what they were asking for the vehicle as it was overpriced and it had been on their lot (according to Carfax) for 7 months. He stated ok. Never heard back, after trying to contact someone there, they said it's because they don't negotiate. That would have been good to know when I spoke with him. Doesn't matter, I bought one closer the next weekend for the price I was looking for and the vehicle they had is still on their lot, a month later.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
Dealer response

Please contact us at (931) 548-1361 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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5.0

Parks Motors

Quick Service and very professional. They gave me a free service check .

5.0

Parks Motors

Quick Service and very professional. They gave me a free service check .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William - Thank you so much for your review! It was great to meet you.

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2.0

Was unhappy I was handed over to someone other than the...

Was unhappy I was handed over to someone other than the person I had been talking to. Sales staff smoking at the front door and the area was not clean. First impressions count. Mine was not good.

2.0

Was unhappy I was handed over to someone other than the...

Was unhappy I was handed over to someone other than the person I had been talking to. Sales staff smoking at the front door and the area was not clean. First impressions count. Mine was not good.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

I've never dealt with a more unprofessional, crude,...

I've never dealt with a more unprofessional, crude, condescending sales manager as Steve McCarthy. Within two minutes of me entering the dealership, with a scheduled appointment, Steve had both called me a liar and requested I take my business elsewhere. Why? Because I questioned (POLITELY) the $14,000 price increase I was faced with between the advertised price on the internet and their admission of an error when I arrived. I understand mistakes. What I don't understand is the arrogant and hostile tone offered by Steve McCarthy. You can be assured, I will never step foot in a Parks owned dealership again.

1.0

I've never dealt with a more unprofessional, crude,...

I've never dealt with a more unprofessional, crude, condescending sales manager as Steve McCarthy. Within two minutes of me entering the dealership, with a scheduled appointment, Steve had both called me a liar and requested I take my business elsewhere. Why? Because I questioned (POLITELY) the $14,000 price increase I was faced with between the advertised price on the internet and their admission of an error when I arrived. I understand mistakes. What I don't understand is the arrogant and hostile tone offered by Steve McCarthy. You can be assured, I will never step foot in a Parks owned dealership again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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5.0

Oil change

Took my truck in for oil change and tire rotation. Took me right in and was finished in no time. Good service.

5.0

Oil change

Took my truck in for oil change and tire rotation. Took me right in and was finished in no time. Good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Excellent service

I was shopping online for a certain type/age used car within a certain mile radius of home, and I found one at Parks. We had excellent communication, and I drove up and decided to purchase the car. Everyone was very helpful. I would highly recommend Parks Motors to purchase a car. If their service in purchasing is any indication, their service in repairs should also be excellent.

5.0

Excellent service

I was shopping online for a certain type/age used car within a certain mile radius of home, and I found one at Parks. We had excellent communication, and I drove up and decided to purchase the car. Everyone was very helpful. I would highly recommend Parks Motors to purchase a car. If their service in purchasing is any indication, their service in repairs should also be excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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