Golden Circle Ford of Jackson

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
85 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 18, 2020

    Highly recommend Doug and his staff, one of the best buying experiences I have ever had. I am over 400 away and the process went very smoothly, and even... delivered my vehicle to me the very next day! Thank you Gold Circle, I will be back.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 1, 2020

    The salesman Ean T. Holt was very helpful . In explaining all the safty options available on the new Escape that we purchased. It was really a pain free... experience with everything handled in a friendly and professional manner. If you are looking for a new car go to Golden circle and look up Ean.

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    Shopped for a new car
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  • 5.0 out of 5
    October 1, 2019

    I lost the ability to pair my phone to my 2016 Ford Explorer. went in and spoke to Thomas and Aaron. At first they could not get to pair then Thomas said... he was going to try a computer hard set which was done by disconnecting the battery. It worked and he checked to make sure all other sync devices worked before he let me leave. Thank you so much for the excellent service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 31, 2018

    Very professional and friendly. Everyone at Golden Circle Ford treats me like family. I will alway purchase and service all my vehicles at a his location

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    Came in for service or repair
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  • 5.0 out of 5
    March 18, 2018

    Very Helpful and Great Service, Stopped in dealership because my truck had problems and had no appointment was great at repairing my truck to get me back... on the road. The service writer Nancy was very helpful and is a great benefit to this dealership

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Bill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Safe travels!

  • 5.0 out of 5
    March 12, 2018

    Our experience was awesome! Our salesman, Darrell Matlock was amazing. He listened to our wants and needs in the purchase of our new Explorer. Everyone... at the dealership was so nice and helpful. There was no pressure, and no badgering. He, Darrell made us feel very comfortable. He explained everything clearly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 12, 2018

    This was my first experience with a Lincoln product and I couldn't be happier. A lot of that is due to the excellent service I get at Golden Circle Ford... in Jackson.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Pamela, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Golden Circle Ford Lincoln,... Inc. for all your vehicle needs! Take care!

  • 1.0 out of 5
    February 23, 2018

    They treat you like family. Very friendly. Know what they are talking about.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Gwendolyn, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have don...e to make your experience better. If this was the case, please reach out to us at 877-460-2104 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

  • 5.0 out of 5
    February 6, 2018

    15,000 mile maintenance service. I was reminded by email and snail mail of the need for maintenance service. I scheduled by telephone and they picked... up my car on time, brought me a loaner, serviced my car and returned it all washed and vacumned.

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    Shopped for a new car
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  • 5.0 out of 5
    January 15, 2018

    I purchased a 2017 Ford F-250 Certified Preowned Truck from Golden Circle Ford In Jackson. The staff was an absolute pleasure to work with and our salesman... Terry Sullivan was extremely knowledgeable and thorough. It was the first time that I bought a vehicle and actually had someone walk me through how to operate everything on the vehicle. He walked us through all of the truck?s features, where the jack was, how to access the spare, navigating the Sync 3 system and more. It says a lot for a salesman and dealership to put forth that much effort into making sure the customer understands what they are purchasing and how to operate it. The service does not stop once the sale is complete. Terry has called just to ask if we had any questions and how the vehicle was doing. I can appreciate that as well. I would recommend anyone looking to purchase a new/used vehicle to stop in at Golden Circle Ford in Jackson and see what they can offer you. I will be purchasing my vehicles from Terry Sullivan from now on.

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    Shopped for a new car
    Did make a purchase
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