Capitol Ford Lincoln

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
347 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 11, 2019

    I got an appointment next day, and I was able to wait for the battery to be replaced, about 1 1/2 hours.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2019

    Fast service with great customer service. The only thing I would like to have seen is a complimentary car wash.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 23, 2017

    I purchased a new vehicle and the salesman was knowledgeable and friendly, the sales staff was helpful and they worked with me on all the options that... fit into my budget. I would definitely recommend them !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Candice, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you!... Safe travels!

  • 5.0 out of 5
    October 10, 2019

    Everyone was very helpful; they got us back on the road quickly. The service people seemed very concerned with our situation. We will recommend the Capital... Ford to others.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2019

    Fast and professional. The service employees are very Caring about your vehicle. Never had a bad experience. Never a long wait and plenty of magazines... to read.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    October 8, 2019

    Took care of my Vehicle in a timely matter. Very Professional and friendly workers. Waiting area had drinks and snacks for customers.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jennifer, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can... do for you! Safe travels!

  • 5.0 out of 5
    October 8, 2019

    I knew what I wanted and my sales man (Tony Sena) made that happen. I was extremely happy with my buying experience. I was with a new care in less than... 4 hours. I especially appreciated Tony taking the time to go over all the mobile features that I was unfamiliar with, GREAT job.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Leslie, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than hap...py to assist you! Safe travels!

  • 5.0 out of 5
    October 6, 2019

    Friendly efficient staff, repairs done in timely manner, with good feedback. Clean facility with comfortable waiting area and good selection of drinks... and snacks.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do... for you! Safe travels!

  • 5.0 out of 5
    October 3, 2019

    Staff is experienced and willing to help with any issues or problems with vehicle. Simon was very helpful and provided excellent service with repairs... to my vehicle!! I recommend buying vehicles and taking them for repairs if needed. The auto lube shop also provides excellent service and my wait is usually under an hour!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Raphael, your comments keep us motivated and working hard for all our guests! It is great to hear Simon took such great care of you! We look forward t...o your next service visit!

  • 5.0 out of 5
    September 28, 2019

    We were on a road trip from Minnesota and the A/C stopped working. Capitol Ford helped us with directions to their shop and saw to us as soon as we got... there. The young fellow who worked on our car was knowledgable and pleasant and fixed it perfectly and explained the situation. We were on our way again and were very appreciative of the service and courtesy. A very good experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Stephen, thank you for your great comments about the quality of service we provide! We're glad to hear we could get you safely back on the road.... We appreciate your business and hope you have a wonderful day!

View More Reviews