Reviews
DON'T WALK.
DON'T WALK.RUN AWAY from the dealership. I am usually flexible with car shopping. But this dealership did the wrong thing when it came to financing carfax reporting and returns of a person's calls. I had been dealing with Rob in finance since June 20th. Leaving messages. Him stating that the financing had got through. Even though the finance company I was supposed to be financing with did not know me from a stranger off the street. When I finally pushed Rob to contact the company. The financing had not gone through. He stated on Friday June 28th that he would get back with me by 5pm. I didn't hear from him about additional financing. I tried to contact him on the 1st of July and 2nd of July repeatedly with no return calls. On July 3rd I went to the dealership and asked to talk to a manager. The manager I talked to had just started there on Monday July 1st and said whatever had occurred before he started there he couldn't do anything about. Told me that Rob was no longer doing financing part of the dealership business. Bridget the receptionist could of told me that when I was leaving messages for Rob in finance. On Wednesday July 3rd I paid for the 2017 Ram Pro Master city van instead of continuing to get a run around by finance department. Not a good feeling for a customer to feel that calls are not worth being returned. Even by whom ever you now have doing auto financing now. To give information about the Carfax Report. The Carfax Report stated that the dealership did a mechanic inspection and oil change. Which was false. When looking at the 2017 I pointed out the oil is as dark as midnight in the woods on a moonless night. Never will go there again.
DON'T WALK.
DON'T WALK.RUN AWAY from the dealership. I am usually flexible with car shopping. But this dealership did the wrong thing when it came to financing carfax reporting and returns of a person's calls. I had been dealing with Rob in finance since June 20th. Leaving messages. Him stating that the financing had got through. Even though the finance company I was supposed to be financing with did not know me from a stranger off the street. When I finally pushed Rob to contact the company. The financing had not gone through. He stated on Friday June 28th that he would get back with me by 5pm. I didn't hear from him about additional financing. I tried to contact him on the 1st of July and 2nd of July repeatedly with no return calls. On July 3rd I went to the dealership and asked to talk to a manager. The manager I talked to had just started there on Monday July 1st and said whatever had occurred before he started there he couldn't do anything about. Told me that Rob was no longer doing financing part of the dealership business. Bridget the receptionist could of told me that when I was leaving messages for Rob in finance. On Wednesday July 3rd I paid for the 2017 Ram Pro Master city van instead of continuing to get a run around by finance department. Not a good feeling for a customer to feel that calls are not worth being returned. Even by whom ever you now have doing auto financing now. To give information about the Carfax Report. The Carfax Report stated that the dealership did a mechanic inspection and oil change. Which was false. When looking at the 2017 I pointed out the oil is as dark as midnight in the woods on a moonless night. Never will go there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Communication could be better and making sure you give
Communication could be better and making sure you give copies of all paperwork to customers
Communication could be better and making sure you give
Communication could be better and making sure you give copies of all paperwork to customers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
They were very helpful and easy to work with.
They were very helpful and easy to work with. Great selection of trucks on site.
They were very helpful and easy to work with.
They were very helpful and easy to work with. Great selection of trucks on site.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You need to leave this box out of your review.
You need to leave this box out of your review. I don't like writing letters about senseless stuff. The service was fine.
You need to leave this box out of your review.
You need to leave this box out of your review. I don't like writing letters about senseless stuff. The service was fine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was treated with upmost respect.
I was treated with upmost respect. They explained everything to me I will come back.
I was treated with upmost respect.
I was treated with upmost respect. They explained everything to me I will come back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I will not deal with them again after my last visit and
I will not deal with them again after my last visit and was told that they would not do anything with my truck when I called the day I bought and called and told them something was wrong with it.
I will not deal with them again after my last visit and
I will not deal with them again after my last visit and was told that they would not do anything with my truck when I called the day I bought and called and told them something was wrong with it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Work was good, just took a little while to get my vehicle
Work was good, just took a little while to get my vehicle back. No fault of the dealer, but the warranty company.
Work was good, just took a little while to get my vehicle
Work was good, just took a little while to get my vehicle back. No fault of the dealer, but the warranty company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It took a while to get my truck back, about 2 months but
It took a while to get my truck back, about 2 months but not the fault of the dealership, but the warranty company. All together I am happy with the experience.
It took a while to get my truck back, about 2 months but
It took a while to get my truck back, about 2 months but not the fault of the dealership, but the warranty company. All together I am happy with the experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Paperwork fee is to high.
Paperwork fee is to high. Happy with my purchase. I’m always interested in your wa cars.
Paperwork fee is to high.
Paperwork fee is to high. Happy with my purchase. I’m always interested in your wa cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was my first experience buying a vehicle from a
This was my first experience buying a vehicle from a dealership, Gabe was just a Godsend. Thank you all so much for making my 50th birthday awesome!!!
This was my first experience buying a vehicle from a
This was my first experience buying a vehicle from a dealership, Gabe was just a Godsend. Thank you all so much for making my 50th birthday awesome!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car