Asheboro Ford Lincoln

Reviews

4.3 out of 5 4.3
33 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 30, 2018

    Asheboro Ford auto repairs dept. is the best place to go to for your cars first check-up. Also professional and informative dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Barbara, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope you continue to choose Asheboro... Ford for all your vehicle needs! Take care!

  • 5.0 out of 5
    October 24, 2018

    For an on-the-road drop in, the service was excellent. I did not have a chance to get out of the car before the service Tech was there to see what I needed.... The service was prompt, complete and timely.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • March 13, 2015

    I want to say after a harrowing experience with County Ford in Graham . These guys restored my faith in good people. I am a disabled lady of 6his 3 . I... don't have the greatest credit . I am upfront when I call a dealership about myself and my budget . I found a car I was interested in on their site 2012 Fiat Sport . Called and set up a test drive . I met Mike first , what a great guy . Before I even got to drive it , he suggested checking to see if I could get it in the range payments I wanted . This took a little time ,but was well within limits of waiting time . Then his finance manager took over ,as we went on a test drive . Long story short ,these guys went above and beyond , even got me a much better finance rate than Country Ford had offered . Love these Guys . Greatest place to go when looking for a car !!!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the great review. If you ever need anything in the future, please feel free to contact us. We would be glad to assistance you!!!

  • 5.0 out of 5
    October 12, 2018

    Went in to purchase new battery to replace the Motorcraft battery that had been in my Fusion for almost 9 years.Motorcraft batteries are the best made.... The Motorcraft in my pickup was over 10 years old when I replaced it. The service was very good and friendly employees.Got my battery installed in very fast.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 3.0 out of 5
    September 5, 2018

    The gentleman greeting us at the desk told us twice when I asked him to look up information on when the seat was serviced for a recall and the number of... miles the warranty on the tires was for we were told it was too much trouble. We could do it on the Internet at home. I then asked for my complimentary car wash (which I have always received at Green Ford in Greensboro) he told me they did not do that either. After I told him I had gotten it before he replied this is a small dealership they couldn't do all of that. I told him to cancel the work order on the new set of tires. He replied the tires were already ordered. I told him to keep them I was leaving. Everything I had asked he would not do. I told him to go ask his manager. The service manager was very polite and said indeed they would do the car wash. The next day I went to get my car and pay for the tires and asked the same man how I would go about getting the $70 rebate for the set of tires. His reply was - we have already given you enough what else do you want? Ford gave us nothing. The tire manufacturer gave us an allowance because the tires did not last as they should.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 23, 2018

    My F250 was misfiring they diagnosed the problem which was 2 ignition coils which they replaced and did a fuel injection cleaning. Truck ran great afterwards.... Everything is diagnosed by computer now and so unless you have one $$$$$ it just better to bring it to the dealership and get it done right the first time. The cost was $743 out the door which included diagnosing the issue & labor ,parts so not that bad.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if th...ere is ever anything else we can do for you! Safe travels!

  • 4.0 out of 5
    May 25, 2018

    Good - just had car inspected. Will be going in for 1st service shortly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Asheboro Ford for all of your automotive needs. Please don't hesitate t...o call if you'd like further assistance.

  • 5.0 out of 5
    January 24, 2018

    Asheboro Ford's staff and owner are a pleasure to deal with.

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    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    January 22, 2018

    Estimated bill for PCM-6coils- 6spark plugs- gaskets- and labor was right at 2500.00, actual bill was 2733.68. After driving only 75 miles, check engine... light comes on again. When car was ready, I had to walk all the way to the end of the building which was a fair walk for me since I had suffered a broken leg a couple of years earlier. Why couldn't the car be delivered to the service area which would have been a 10 foot walk for me. Last year I had spent 517.00 for a power steering hose replacement. This car has had a recall for a faulty gas tank.Now is under a a recall for a faulty passenger air bag. Think it is time for maybe considering an import

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Harold, we always strive to do 100% for all of our customers so we?re extremely disappointed to hear of your negative experience with us. We would lik...e the chance to talk to you further so please do call us at (336) 629-3194 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

  • 5.0 out of 5
    January 20, 2018

    Time again for regular auto maintenance. They worked me in promptly. Got me on my way again. Very important as I go after 13 hours night shift.

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    Does recommend this dealer
    Came in for service or repair
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