Jim Armstrong Subaru

My experience at this dealership was great, I immediately was greeted by Mike, he gave me the keys to test drive the car, which I loved! Mike was knowledgeable, very straight forward, no BS, did not waste a second. Very business and detailed minded! He was also quick with the paperwork. Terri was also wonderful, she took care of all my questions & concerns before I arrived at the dealership. They are all wonderful and I highly recommend them. So, thank you all. Hopefully I will get the car and if not, I appreciate all of their efforts. Be safe, God Bless you all!

I have been dealing with this dealership for over 20 years. Friendly reliable trustworthy . Perfect sales people. The best !!!! Plus they have great cars and great service

My family is a Subaru family. We have owned nine Subies over the years. When we are in the market for a car it is without a doubt going to be a Subaru. In the past we have shopped all the way from Raleigh to Asheville and from Charlotte to the Tri-cities TN area. There's no one in the Subaru business that can touch these guys. Low (NO) pressure. Prices that are lower than any other dealer. The dealership motto is, "You have a friend in the business!" No better description. Not sure how anyone can have a negative review if they were treated 1/3 as good as my family has been. Ignore the negatives, do yourself a favor, and call these guys first. If you shop them and are serious you will buy here.

I have bought cars from a lot of car dealerships, small and large. Jim and his team were very professional. I sold my car to a big dealership the same day and it took longer to sell my car than to buy one at Armstrong. You feel like you are with family when you are buying from Armstrong. Buying our Subaru from Jim makes me never want to purchase a vehicle from anyone else. Thank you, Jim Armstrong, for such a great and positive car buying experience! We love our new car!

Dealerships on the dead end on town and trying to negotiate a deal is a dead in if you're dealing with houser

Very pleasant and smooth process working with Mike Miller on the purchase of my 2015 Subaru Forester Touring Eyesight/Nav. Everything went very well. They're really trying to earn your business.

I purchased a 2015 Subaru Outback in December. The customer service from the owner, Jim Armstrong, and our salesman, Mike Miller (manager there for many years), was EXCELLENT. We have purchased several cars from Armstrong over the past 20 years and have ALWAYS been treated honestly and fairly. This is a small, hometown dealership, and they go out of their way to provide good service, fair and competitive prices. They've been in business a long time. Must be doing something right! If you want a great price, great service, and a relaxed, no pressure buying experience, try this dealership. My new Outback is amazing, too. Best car on the market for the money, my opinion. The new redesign is incredible!!

I have been a customer at Jim Armstrong Subaru since 1998. I recently upgraded to a 2015 outback. The buying experience was great, no pressure, no haggling. They made me a price that I liked and I bought the car. The service department has always provided me with the best service I could expect.

It took me days to get the right info on a used vehicle. I spoke or emailed several people and worked my way up to the owner, Jim Armstrong Jr. He was the ONLY person at the dealership that could tell me anything about the car. Why post it for sell when you have NOBODY there (salesmen and General Manager) who could NOT answer your questions?? And when Mr Armstrong answered your questions, no call back or email on your trade in value. How can a dealership stay open with such terrible customer service?? Avoid these people. They do NOT know what they are doing.

I've worked with 1 other Subaru dealership in Charlotte and I can definitely say "complete opposite"! I emailed this dealership twice for the eprice to no avail. I then did the quick chat that evening to express my frustration and ask if the vehicle was still available. It was and she notated mine and my husband's info and STILL no phone call the next day!! My husband had to pick up the phone and call them! Of course they wouldn't budge on price and after looking at the bad reviews of this dealership I am taking my business elsewhere. If only Folger Subaru in Charlotte had this car!! Do not get involved with these people. They are definitely NOT running a dealership, but rather working at a gas station.