Hendrick Dodge Ram FIAT

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    July 10, 2019

    I am active duty military and was tax exempt from sales tax in my state. They charged me the sales tax anyways and told me to figure it out on my own.... I did and sent them the papers to submit. They have not responded to my last 10 or more emails and won’t return my phone calls. 4K is a lot of money to to take from a military guy it’s been well over a year now and nothing from them. Thanks for STEALING my hard earned money. **UPDATE ** we are now at 2.5 years with them trying to figure this out. I’ve sent them the forms which take 5 mins to fill out and they still keep giving me the runaround not returning my emails or texts. Now that I’m disabled from my military service and living off social security disability the money is even more important to help pay off my debts. Only option I have left now is to get a lawyer maybe they will respond to him.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are attempting to retrieve the taxes paid to Tennessee.

  • 5.0 out of 5
    April 25, 2019

    My husband and I were looking for a car and Ms. Angie helped us. Our credit is not the best but Ms. Angie and her team worked it out. A month later the... paid off car we had was giving us some issues, so we called Ms. Angie! Once again she did it. Thanks again Ms. Angie we are loving our Daytona Dodge Charger and our new Dodge Journey! Thanks so much Dodge Team!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review

  • May 8, 2017

    Kasey assisted us in purchasing a new vehicle. He was professional, knowledgeable and friendly . We highly recommend him if you are looking to buy a new... Dodge.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 24, 2019

    I gave 5 stars in every category because they've earned it. Yesterday was my second purchase in 13 months. I returned because of the outstanding service... in the showroom and service department. Even the shuttle driver is first class lol. I highly recommend!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review

  • 5.0 out of 5
    March 6, 2019

    Great people. Wonderful service and sakes experience. Would definitely recommend all my friends and famil anytime to purchase or service their vehicles... at Hendrick Dodge!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to talk about your experience here at Hendrick Dodge Ram.

  • 5.0 out of 5
    September 21, 2018

    What could have gone way south, turned into an optimal purchase experience!!! Due to some unfortunate circumstances, I needed to trade my vehicle in for... a newer version. My sales person, Joel Davenport and the General Manager, Chris Haider, worked with me to make sure my purchase experience was as painless as possible, and I left very pleased with my purchase. This experience has ensured me as a repeat customer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to talk about your experience here at Hendrick Dodge Ram.

  • 5.0 out of 5
    August 24, 2018

    I am the proud owner of a brand new Dodge ram 1500. Big shout out twin Nicholson for making the whole process from start to finish seamless. Luis in... financing was a rockstar and I didn’t walk away feeling ripped off. Bryce in the service department was more than helpful in getting my new shell placed on my truck. Hendrix dodge delivered and I would recommend them to anyone. i will be in the market for getting my wife a new vehicle soon and theres only one stop I’m going to make.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to talk about your experience here at Hendrick Dodge Ram.

  • 1.0 out of 5
    December 27, 2017

    Do yourself a favor and stay away. The service manager lie. I waited for three hours for something I was told would only be 45 min. Every time I questioned... it I was given another made up excuse.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    May 14, 2017

    Greedy dealership cares more about profit than the customer

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Kevin, We apologize for your negative experience. We do our best to make all of our customers happy. We are competitive with our pricing in the marke...t and would like to earn your business. Please give me a call directly at 919-388-4711. Thanks, Tommy Laasko Executive General Manager

  • 5.0 out of 5
    November 14, 2016

    I bought a car last Monday and I must say from start to finish it was a great experience. I was introduced to Mr. Dave Menihan from start to finish he... made me feel comfortable and help me pick it he perfect car for me. Not only did we talk about cars we talked about life in general he was very very nice man. I'll recommend Dave to anyone who's looking for the perfect car buy experanc. Thank you again Mr. Dave

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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