Reviews
It was a very pleasant surprise to hear from Justin.
It was a very pleasant surprise to hear from Justin. He send a video of the car we were considering. He walked around the car so we could see if there was any damage, then the inside of the car so we could see the dashboard and the odometer reading for ourselves. Although we did not visit the dealership personally, the video was very helpful and meeting Justin by video was great. We did not purchase the car, since we found something in our home town. We are a 2 hour drive to get to Valdese. If we had made the trip I would be very confident of Justin handling our transaction. Thank you very much for helping us with this major purchase.
It was a very pleasant surprise to hear from Justin.
It was a very pleasant surprise to hear from Justin. He send a video of the car we were considering. He walked around the car so we could see if there was any damage, then the inside of the car so we could see the dashboard and the odometer reading for ourselves. Although we did not visit the dealership personally, the video was very helpful and meeting Justin by video was great. We did not purchase the car, since we found something in our home town. We are a 2 hour drive to get to Valdese. If we had made the trip I would be very confident of Justin handling our transaction. Thank you very much for helping us with this major purchase.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Paramount Ford are glad to have you as a customer.
I started my deal, over the weekend of the 4th of July
I started my deal, over the weekend of the 4th of July and it was a lot of back and forth to get the deal I wanted without them changing the numbers around. It took me saying I was going to go with another dealer to get a deal good enough to sign. I told them I did not want to be in the dealership forever and that’s why I wanted to do most things over the phone. Doing it over the phone ment them taking forever literally 6 days to put a deal together. We ended up being in the dealership for 2 hours anyway because things were not taken care of. I ended up signing the deal and was told the truck would be ready the next day. Now I will say my wife did show up very early ( half hour ) after opening but they did not move quickly to get her out with good customer service and quality. She was also there for 2 hours and everything was already done. Tammy was our sales, she was very nice and did bring the missing key to my house after hours. I feel like she did not take me seriously until the end and that’s mostly why the negative review. She also didn’t get me the information I asked for multiple times. Cj was awesome and did a phenomenal job during the finance process. It was quick and informative. They did not detail the truck well at all which is crazy when purchasing from a dealership. They also did not put in new oil. The truck was a loaner previously.
I started my deal, over the weekend of the 4th of July
I started my deal, over the weekend of the 4th of July and it was a lot of back and forth to get the deal I wanted without them changing the numbers around. It took me saying I was going to go with another dealer to get a deal good enough to sign. I told them I did not want to be in the dealership forever and that’s why I wanted to do most things over the phone. Doing it over the phone ment them taking forever literally 6 days to put a deal together. We ended up being in the dealership for 2 hours anyway because things were not taken care of. I ended up signing the deal and was told the truck would be ready the next day. Now I will say my wife did show up very early ( half hour ) after opening but they did not move quickly to get her out with good customer service and quality. She was also there for 2 hours and everything was already done. Tammy was our sales, she was very nice and did bring the missing key to my house after hours. I feel like she did not take me seriously until the end and that’s mostly why the negative review. She also didn’t get me the information I asked for multiple times. Cj was awesome and did a phenomenal job during the finance process. It was quick and informative. They did not detail the truck well at all which is crazy when purchasing from a dealership. They also did not put in new oil. The truck was a loaner previously.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
This is our second Palisade purchased at paramount!
This is our second Palisade purchased at paramount! Couldn’t have asked for a better experience! Justin is amazing! We had the pleasure with working with CJ today as well! Highly recommend this dealership and Justin!
This is our second Palisade purchased at paramount!
This is our second Palisade purchased at paramount! Couldn’t have asked for a better experience! Justin is amazing! We had the pleasure with working with CJ today as well! Highly recommend this dealership and Justin!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
We bought 2 trucks for our fire department.
We bought 2 trucks for our fire department. Brent and Paramount have been wonderful to work with. Highly recommend.
We bought 2 trucks for our fire department.
We bought 2 trucks for our fire department. Brent and Paramount have been wonderful to work with. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Paramount Ford!
Was very pleased with process in purchasing a used F150.
Was very pleased with process in purchasing a used F150. Brent was friendly, professional, and thorough in helping me understand the quality of the truck I decided to purchase. This was my first purchase here and will keep this dealership in mind going forward.
Was very pleased with process in purchasing a used F150.
Was very pleased with process in purchasing a used F150. Brent was friendly, professional, and thorough in helping me understand the quality of the truck I decided to purchase. This was my first purchase here and will keep this dealership in mind going forward.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Ford.
Ryan was extremely helpful throughout the process of
Ryan was extremely helpful throughout the process of purchasing our new vehicle. He could not have been more knowledge or accommodating to our family. I would happily purchase my next vehicle with him and recommend him to friends and family.
Ryan was extremely helpful throughout the process of
Ryan was extremely helpful throughout the process of purchasing our new vehicle. He could not have been more knowledge or accommodating to our family. I would happily purchase my next vehicle with him and recommend him to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Paramount Ford!
A very good dealership to work with super helpful and
A very good dealership to work with super helpful and friendly and will help you every way to get yourself into what you want
A very good dealership to work with super helpful and
A very good dealership to work with super helpful and friendly and will help you every way to get yourself into what you want
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Kasey went above and beyond to get me the car that fit my
Kasey went above and beyond to get me the car that fit my needs. I gave Kasey my list of needs, including walk out the door price. Even though he did the convertible mustang GT on the lot, he was able to provide me 2 options and bring one to The dealership within a day. I test drove the car and finalized the deal within an hour. Paramount Ford-Hyundai was amazing. They did try to oversell and made sure I got exactly what I wanted. I highly recommend Kasey and Paramount to everyone!!
Kasey went above and beyond to get me the car that fit my
Kasey went above and beyond to get me the car that fit my needs. I gave Kasey my list of needs, including walk out the door price. Even though he did the convertible mustang GT on the lot, he was able to provide me 2 options and bring one to The dealership within a day. I test drove the car and finalized the deal within an hour. Paramount Ford-Hyundai was amazing. They did try to oversell and made sure I got exactly what I wanted. I highly recommend Kasey and Paramount to everyone!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
From the purchase of a vehicle and the service department
From the purchase of a vehicle and the service department was the best experience I've ever had at a dealership. They are down to earth, kind , knowledgeable. I will let everyone I know about my experience. .YALL ARE AMAZING!!! Service department wow!!keep up the good work ❤️ even the kind lady that called to check on us ... I was so impressed. Thank y'all so much !! I love my car !!
From the purchase of a vehicle and the service department
From the purchase of a vehicle and the service department was the best experience I've ever had at a dealership. They are down to earth, kind , knowledgeable. I will let everyone I know about my experience. .YALL ARE AMAZING!!! Service department wow!!keep up the good work ❤️ even the kind lady that called to check on us ... I was so impressed. Thank y'all so much !! I love my car !!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Ford.
I had been looking for a good deal and a good dealership
I had been looking for a good deal and a good dealership to buy from for a while. Justin was so helpful! He simplified this experience for me and I got a great car for a great price. Would recommend
I had been looking for a good deal and a good dealership
I had been looking for a good deal and a good dealership to buy from for a while. Justin was so helpful! He simplified this experience for me and I got a great car for a great price. Would recommend
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Paramount Ford. It's great to hear that we were able to assist you and that you had such a positive experience.