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Paramount Ford

4.9
(2,291 reviews)
Visit Paramount Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award View 16 awards
2024 state dealer award 2021 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 694-8157 (888) 694-8157
Used (888) 306-4752 (888) 306-4752
Service (866) 303-5651 (866) 303-5651

Inventory

See all 221 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2011.
-Best Price !
-Best Selection !
-V.I.P. Buying Experience !
-Exceptional service after the sale !

At Paramount Automotive we believe in giving back to those who have helped support our business throughout the years. We give back to the community around us through various organizations including the Humane Society the Ronald McDonald House Salvation Army Make-A-Wish Foundation Fellowship of Christian Athletes Pregnancy Care Center American Heart Association the Catawba County Science Center Boy Scouts Relay for Life the United Way and other numerous ministries and organizations throughout our area.

Service center

Phone number (866) 303-5651

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

4.9
(2,291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Ford from DealerRater.

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5.0

Justin was great to work with!

Justin was great to work with! He paid attention and remembered every detail I mentioned, from our budget to the features I was looking for, and he was able to help me find something that not only had everything I mentioned, but also a lot more, AND, they worked with me on pricing to stay within budget so we could make a deal!! I also appreciated the professionalism and camaraderie of all the staff I encountered and worked with during the process of finding and making this purchase. They have certainly made another satisfied customer here! From start to finish, I was treated kindly and fairly and the dealership itself had a wonderful, family friendly atmosphere. Honestly, Paramount Ford of Valdese made this buying experience, most enjoyable!! The way buying a vehicle should be! I will be recommending them to anyone looking for a new or used car! Thank you PF, Exit 113, Valdese!!!

5.0

Justin was great to work with!

Justin was great to work with! He paid attention and remembered every detail I mentioned, from our budget to the features I was looking for, and he was able to help me find something that not only had everything I mentioned, but also a lot more, AND, they worked with me on pricing to stay within budget so we could make a deal!! I also appreciated the professionalism and camaraderie of all the staff I encountered and worked with during the process of finding and making this purchase. They have certainly made another satisfied customer here! From start to finish, I was treated kindly and fairly and the dealership itself had a wonderful, family friendly atmosphere. Honestly, Paramount Ford of Valdese made this buying experience, most enjoyable!! The way buying a vehicle should be! I will be recommending them to anyone looking for a new or used car! Thank you PF, Exit 113, Valdese!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jeremy, for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience!

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5.0

Brent Buff is amazing to work with!

Brent Buff is amazing to work with! He does a great job of taking care of his customers and finding the right vehicle for them! I am beyond happy with my purchase and intend on returning to do more business in the future!

5.0

Brent Buff is amazing to work with!

Brent Buff is amazing to work with! He does a great job of taking care of his customers and finding the right vehicle for them! I am beyond happy with my purchase and intend on returning to do more business in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Brent had the opportunity to provide you with great service. We thank you for choosing Paramount Ford!

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5.0

They were able to get us into a new car.

They were able to get us into a new car. Very great to work with. Would highly recommend them. (Especially Kasey and Eli)

5.0

They were able to get us into a new car.

They were able to get us into a new car. Very great to work with. Would highly recommend them. (Especially Kasey and Eli)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Paramount Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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5.0

Kasey was great to deal with.

Kasey was great to deal with. Good guy, had some fun stories, and managed to get the price down a little bit more. The rest of those at Paramount (those that I met) were also kind and helpful. Thanks again guys!

5.0

Kasey was great to deal with.

Kasey was great to deal with. Good guy, had some fun stories, and managed to get the price down a little bit more. The rest of those at Paramount (those that I met) were also kind and helpful. Thanks again guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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5.0

Very professional.

Very professional. Easy to work with. Extremely helpful. All dealerships should ne as they as are.

5.0

Very professional.

Very professional. Easy to work with. Extremely helpful. All dealerships should ne as they as are.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Paramount Ford are glad to have you as a customer.

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5.0

Great experience with all the staff.

Great experience with all the staff. Brent was very responsive and met our needs financially along with Larry Herman's delivery of the vehicle to our home.

5.0

Great experience with all the staff.

Great experience with all the staff. Brent was very responsive and met our needs financially along with Larry Herman's delivery of the vehicle to our home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Enjoy your new vehicle!

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5.0

This employee was very helpful and patient.

This employee was very helpful and patient. I would recommend him to friends. Thank you!

5.0

This employee was very helpful and patient.

This employee was very helpful and patient. I would recommend him to friends. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Paramount Ford!

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5.0

We bought a new Hyundai Santa Fe from Doug at Paramount

We bought a new Hyundai Santa Fe from Doug at Paramount Ford and it was a very good experience. The price was fair, he was able to find the color/trim we needed, and the purchasing process was easy. Their financial guy was also great, they weren't pushy and didn't pull any fast ones! A great experience!

5.0

We bought a new Hyundai Santa Fe from Doug at Paramount

We bought a new Hyundai Santa Fe from Doug at Paramount Ford and it was a very good experience. The price was fair, he was able to find the color/trim we needed, and the purchasing process was easy. Their financial guy was also great, they weren't pushy and didn't pull any fast ones! A great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sean, it's great to hear that Doug was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Paramount Ford!

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5.0

I specifically choose to do business with Doug due to his

I specifically choose to do business with Doug due to his high customer satisfaction rating. I was not disappointed. He went over and above to explain the pros & cons regarding the vehicle in which I was interested. The dealership was an hour’s drive for me, but was worth it. All staff were friendly and helpful. The facility was clean and organized reflecting on their professionalism. Finally, I can’t say enough about their missions statement…GR101 (Golden Rule 101). It isn’t just a quip or novel expression. It seems to be their way of doing business.

5.0

I specifically choose to do business with Doug due to his

I specifically choose to do business with Doug due to his high customer satisfaction rating. I was not disappointed. He went over and above to explain the pros & cons regarding the vehicle in which I was interested. The dealership was an hour’s drive for me, but was worth it. All staff were friendly and helpful. The facility was clean and organized reflecting on their professionalism. Finally, I can’t say enough about their missions statement…GR101 (Golden Rule 101). It isn’t just a quip or novel expression. It seems to be their way of doing business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Roger, and we look forward to working with you again.

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5.0

While waiting for an oil change we looked at cars to get

While waiting for an oil change we looked at cars to get a local high gas mileage vehicle. Doug showed us several models and their incentives and we selected the best value and most fun to drive sedan: Hyundai Elantra Hybrid. Sale and delivery were simple and quick. Highly recommend both Doug and Paramount if you want an honest transaction and very good service. I will trade my 2019 F150 for a new one when ready at Paramount.

5.0

While waiting for an oil change we looked at cars to get

While waiting for an oil change we looked at cars to get a local high gas mileage vehicle. Doug showed us several models and their incentives and we selected the best value and most fun to drive sedan: Hyundai Elantra Hybrid. Sale and delivery were simple and quick. Highly recommend both Doug and Paramount if you want an honest transaction and very good service. I will trade my 2019 F150 for a new one when ready at Paramount.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Paramount Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Doug, and it was a pleasure having you at the dealership. We appreciate your review!

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