Paramount Ford

My recent process (late April 2015) researching and purchasing a new F150 was my very best retail experience in six decades. While I feel fortunate in having had other good experiences, this one was outstanding in every way. It began when I was contacted, cold, by Mark Robinson from Paramount Ford/Hyundai in Valdese North Carolina. I had made an informal inquiry on the internet that was noticed by several dealers who reached out in fairly conventional ways. They all had “just great deals” that I needed to see. Mark Robinson was more interested in hearing from me. He was conversational and curious about my thinking and how I felt about other vehicles in my past. He wasn’t certain about any deal or specific truck but he was certain that if we put our heads together he could find something, somewhere that would make me happy. He invited me to come see him and even though that meant a two hour round trip for me, I bypassed all the closer options in favor of meeting him. The rest of the story was inevitable because the entire dealership and all their processes with me were a joy. They are all plugged in to the same objective which is to bring authentic respect, fairness and decency to forming a relationship that works for everybody. Buying a vehicle is a huge investment of money, time and faith. True as that is, with this bunch it was like making friends and extending family. Hope I live long and well enough to do it again. Mark Woods Mooresville NC

The sales person (Jonathan Arrowood) was great to deal with. No pressure sales experience, very knowable and very friendly. The great experience continued with Mark Robinson in the finance office as well. Thank you guys for helping us get the new Ford.

Mark Engle was the sales person. He was great to deal with along with the dealership. These guys will work with you. If I ever buy another vehicle I would try this place first. Thanks again guys and gals you guys rock.