Reviews
It was good They really tried to get it running and did
It was good They really tried to get it running and did so far.but I'm not happy they didn't have a loaner so that made me miss 3 days work that really hurts if you don't work and can't pay the bills
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very easy to work with, everything went smooth The whole
Very easy to work with, everything went smooth The whole process was super easy Brandon was great to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Called and made appointment, l arrived a few minutes
Called and made appointment, l arrived a few minutes early and they were ready for me. Work was satisfied, l paid my bill and left. Very positive experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I PLACED A DEPOSIT on a Buick Envista and informed the
I PLACED A DEPOSIT on a Buick Envista and informed the salesperson, Dave Henry, I would travel to purchase the vehicle within 24-48 hours. Being a first responder, I wanted to take advantage of the $500 discount offered by GM to my profession. I was having trouble obtaining the authorization number via the GM/IDme websites and informed Mr. Henry of these details. The following day I received additional text messages from Mr. Henry questioning if I was coming to purchase the car. I informed Mr. Henry once I worked through the technical issues and obtained the authorization number, I would eagerly be enroute to purchase the vehicle. Mr. Henry stated other individuals were calling to purchase the car (I had placed a deposit) as well, and he could have sold the vehicle instead of waiting. I felt harassed and bullied by Mr. Henry to purchase a vehicle I had placed a deposit on 24 hours prior. I requested to work with another salesperson ('of color'); the salesperson I had direct contact with was Allen Jackson. I had a pleasant experience with Mr. Jackson, I found him to be professional and transparent throughout the sales process and would recommend Mr. Jackson, but unfortunately, he is employed with Kyle Edwards dealership. My biggest concern throughout this process was my experience with the Finance Director, Richard Woodard. Upon sitting down with Mr. Woodard, I informed him I was not interested in purchasing any additional coverage/insurance or services. Mr. Woodard stated he needed to present the options, which I obliged, when Mr. Woodard finished, I informed hi
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Good communication and great service!
Good communication and great service! My experience was nice. The young man that helped me was kind and good at communication and as soon as the part was in they had it fixed in a few hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Diagnosed and fixed my problem in one day.
Diagnosed and fixed my problem in one day. Provided transportation back to my home to get my other vehicle. Picked up the repaired vehicle at end of day. Left my 2nd vehicle for service the next morning, so I would not have to wait while being serviced. Picked me up at my home to take me back to dealership when service was complete.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Timely service with an excellent customer service
Timely service with an excellent customer service experience. I would highly recommend the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your nice words and continus return to our facility for service!
Brandon and Mike were very professional and courteous.
Brandon and Mike were very professional and courteous. We enjoyed our experience with them and would recommend them and this dealership to others
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have bought all my Buicks ever since 1965 from the
I have bought all my Buicks ever since 1965 from the Buick dealership here in Muskogee. They have always treated me fine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continuous support. We appreciate your business and are happy to have you as a customer!
Very good experience I'm happy that it didn't cost more
Very good experience I'm happy that it didn't cost more than it did. I have used Kyle Edwards in the past and have always bee satisfied with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We take pride in taking care of our customers. We appreciate your kind words and hope we can help you in the future as well!