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M&L Chrysler Dodge Jeep Ram of Lexington

(346 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (877) 246-5472 (877) 246-5472
Used (888) 695-5705 (888) 695-5705
Service (888) 504-9308 (888) 504-9308

Reviews

(346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Trisha was excellent to deal with. We want her business...

Trisha was excellent to deal with. We want her business from now on. Trisha was honest and fair. She has a great personality and the staff was very professional. Thank you Trisha for the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Dealership

Super and efficient staff found problem right away and had it fixed in less that 15 minutes. Friendly and pleasant environment. Sent emails reminding me of complementary service scheduling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

M & L made the process of buying a vehicle so much...

M & L made the process of buying a vehicle so much easier. Jacklyn went above and beyond to answer any questions and send any pictures we needed. We were in a situation during the Covid pandemic where we needed to buy a vehicle online. She made it easy and stress free. They even delivered the vehicle! Would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you Amelia I made it to my appointment on time you...

Thank you Amelia I made it to my appointment on time you had me in and out within 20 minutes and you descalated a very stressful situation for me. you're awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thanks Amelia for taking care of my oil change in such a...

Thanks Amelia for taking care of my oil change in such a prompt and timely manner. Everything was fast and convenient, definitely will return. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

Professional employees who quickly found the problem with my vehicle. It was a minor fluid leak that I could not find. Super customer service. Great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Best Dealership ive ever been to people are friendly and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review! Please let us know if we can assist you again.

AMELLIA

THEY WERE WONDERFUL AND DID EVERYTHING I NEEDED TO GET DONE. I WILL GO BACKC AT ALL TIMES

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this great review, it was our pleasure. We look forward to helping you again.

Fleet vehicle warranty repair

Warranty repairs were made on a fleet vehicle. They were quick to get it in and diagnose it and fairly quick on the repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much! It was our pleasure.

Oil Change and Tune-Up

Recently took my van in for an oil change and tune-up. Worked with Wendy and received excellent service! Kept me informed through out the process. Very transparent on issues and pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.