Parkway Ford Lincoln of Lexington

4.8
(224 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
(336) 243-2731 (336) 243-2731

Inventory

About our dealership

This seller has been on Cars.com since June 2017.
Welcome to Parkway Ford of Lexington! Located in Lexington NC we are proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Parkway Ford of Lexington a great one ? for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place.
Upfront People. Upfront Prices.

Service center

Phone number (336) 243-2731

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

4.8
(224 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

1.3

run .... run away fast

I regret the day I bought from this trash place. They lied about this put in my warranty over charged me, I HAD A RECALL they were suppose to repair they just reprogrammed my car two months later the recalled issue happened. It took a week to get my warranty information to get they issue they never resolved fixed elsewhere. This place is TRASH I have one word for you about this place AVOID. Run and run fast. I would not even recommend them to an enemy. Every interaction I had with them since my purchase has been a problem.

Dealer response

Thank you for your feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please give us a call at (336) 243-2731 if you?d like to discuss this matter further. Our goal is to learn from your feedback and continue to improve for all of our valued clients so we hope to speak with you soon.

3.5

Lexington Ford Service center

I'm writing this as a follow-up from an earlier review. I picked up my car yesterday and all the issues seem to be fixed. They made a key fob for me even though I only purchased a basic door / ignition key. (For my troubles I guess) they didn't have to do that but I appreciate that they did. They cleaned up the grease stains and so far the A/C is blowing cold. I appreciate Lexington Ford making it right. ( Although they said I bought my car in Winston - Salem.....). Nope bought at Lexington. Lol

4.0

Needs work

Going to change my review. Giving them another chance to make it right. Their service department needs to communicate better with work orders . Ordered and paid for a spare key. They took the money but never made the key.

1.0

Wasnt truthful to me but karma stepped in

Shopping for a used car and they had exactly what i wanted . I had cash and wanted to purchase . This was on a wednesday...i ask Alicia to take a deposit and she said her sales manager wouldnt allow deposits on this car . Since the dealetship was over a 2 hr drive fri morning was earliest i could be there . Made the 2 hr drive friday morning only to be told they had took a deposit on it late thurs evening . So there i was with 12k cash on me and they couldnt sell me the car...and they didnt even bother to call and tell me before i made the 2 hr trip there...DIRTY !!!!!!....didnt take my deposit but took someone elses . ...DIRTY way to do business . But Karma came around...the other persons finiancing didnt go thru and they still have the car a week later...LOL

Dealer response

Hello Mike, it is discouraging to hear of your experience at our dealership. If you are willing to give us another chance, please contact us at (336) 243-2731 and we will do our best to turn your experience around. We hope to hear from you soon.

5.0

Excellent!

Working with this dealership was a pleasure. I had a special circumstance and they were able to work with me to achieve a great deal with me. Much thanks and I would highly recommend this dealership for new or used cars. I worked with mike mattocks and he was very professional and had excellent knowledge of my vehicle. Two thumbs up for sure!

Dealer response

Hello Brice, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

5.0

Recall and service

Great service. Frankie does a good job. Nice cleanup and timely.

Dealer response

Robert, we appreciate your feedback of our Staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

5.0

Good Service

I am pleased with my experience at Parkway Ford. They got the parts in in a timely manner.

Dealer response

Hi Danny, we are very happy to have provided you with such a positive service experience! Please let us know if there is ever anything else we can do for you! Safe travels!

5.0

Ford Escape service review

Thank you for quality, dependable and personal service. So happy with my dealership and my car!

5.0

Good Experience at Lexington Ford Dealer

Went to Cars.com to help me find a gently used Ford C-Max. While I did find several at other dealers, the trade in value for my 2013 C-Max was not high enough for my liking. I had a figure in mind for out-of-pocket expense. Teng and Maurice at Parkway Ford in Lexington made the short trip from Winston-Salem very worthwhile. They met my price point, and had the car ready while we were there. Whole process was easy and painless, and we do love that C-Max, great gas mileage. However, it is the exact same exterior and interior color as our older model, so no one knows that we have a newer car.

Dealer response

Warren, it is great to read such wonderful comments about your recent experience with us! Thank you again for choosing Parkway Ford Lincoln of Lexington, and we hope to see you again soon!

5.0

Great Service

All employees were friendly and talkative. Service was quick.

Read all 224 reviews