Eby Ford Lincoln

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
77 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 14, 2020

    I had a great salesman he wasn't pushy. He was attentive to my needs and asked me what I was looking for I just feel like he really cared about... and wanted to give me the best deal he could. And I feel I really did get a good deal.. I love my new car!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 14, 2018

    These guys at Eby Ford didn’t have to help out with a lighting issue that was unrelated to them but took it on themselves to help in any way they could.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hunter130, We appreciate the time you took to write this awesome review! Here at Eby Ford we try our absolute best to make sure that our customers lea...ve satisfied with our service! We're glad to know that we hit the mark for you! We hope you continue to choose us for your future vehicle needs! Thanks again for your business!

  • October 1, 2018

    Chris Evans and Eby Ford went above and beyond to find me the car I wanted. I’m picky but Chris got it done. Thanks to all!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Pam, Thank you for taking the time to share your experience with us here at Eby! We agree Chris is awesome, just like all our employees, we take pr...ide in trying to make your car purchasing experience stress free and smooth! We're so glad we were able to hit the mark for you! Please continue to choose us for your future vehicle needs!- The Eby Team

  • 5.0 out of 5
    September 25, 2018

    Never in my life until I was 50 could I manage to get into a new car of my own. Shortly after I moved to Goshen IN. I was in need of a new car/truck. Had... driven past EBY Ford many times before. Liked what I saw in the lots. So I stopped in. And to my surprise they managed to get me financed for a brand new car. Just recently I went back and now am in my second brand new car. I am very grateful to Chris and all the rest of the EBY crew. Took my first car to their service department for all the work to be done on my car and am very satisfied with all the work done, time it took each time and professionalism shown by all involved front to back. I would for sure suggest going to EBY Ford and find out for yourself the amount of quality and professionalism you can get. I think you'd be very happy as well.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Charles, Wow! Thank you for taking the time to write this amazing review. We are so pleased to know we were able to hit the mark for you! We count our...selves luck to have loyal customers like you. Please continue to choose us for your future vehicle needs! We will be here for many years to come!

  • 5.0 out of 5
    August 30, 2018

    Chris & crew were great. Closest I can tell this is my 18th vehicle from the dealership and I guess that says it all. Service and body shop has always... been great as well what you eating honey

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Will, Thank you for being a loyal Eby Ford Customer. We really appreciate you taking the time to share your experience. We agree Chris and the crew a...re outstanding members of this dealership. We thank you for your years of business and count ourselves lucky to have customers like you! We hope you continue to choose us for your future vehicle needs! Thank you! - Eby Ford Team!

  • 5.0 out of 5
    August 8, 2018

    very happy with my experience. Alex and Thad did a great job. They explain very thing very well. Went over on how to operate car. When I left I felt... very comfortable on how to drive the car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Gwen, Thank you for taking the time to share your kind words. We are so glad your experience here, at Eby Ford, was stress free and comfortable! Alex ...and Thad are valuable members of our staff who, like all of our employees, strive to provide the best customer service and quality possible! We are happy to hear that you feel you experienced this first hand! We will be here for your future needs! Thank you again for your business!

  • 5.0 out of 5
    June 18, 2018

    Customer service still exists! I have bought several new cars in my life and this was by far the best experience. There staff was professional, not pushy... like the others, and went above and beyond to make this purchase smooth and quick. The vehicle I wanted was not on their lot, and our salesman, Chris was extremely helpful in orchestrating in finding the vehicle I wanted. Thanks so much Eby Ford, as I will be a return customer!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    David, We are so thrilled to know that you had a wonderful experience at Eby Ford! We love hearing back from customers, like you to spread all the go...od things our dealership does to provide a well orchestrated and enjoyable buying experience. We hope to to see you soon. Thanks again! - Eby Ford Team

  • 5.0 out of 5
    May 7, 2018

    It was a great experience and the people were Great! Chris Evans was our sales man. He made everything easy and fast. We will be going back in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Matthew, Thank you for the kind words! We're so happy your visit at Eby Ford went smoothly. We'd love to continue providing great service to awesome p...atients like you! Thanks again!

  • 5.0 out of 5
    April 29, 2018

    Chris went above and beyond to find us the 2018 Mustang we wanted. Since the Mustang order department was already closed for new orders (April 2018) he... found us one that had just arrived at another dealer nearby. He did a splendid job making us happy. We had to wait for the loan a week ( had to do with working past closing hours) but the car was sitting at the dealer and ready for us to pick it up on April 21. Sight unseen we were tickled and very pleased with the car. We had brought our two other Mustangs )1969 Mach 1 and 1994 GT) to get photos by their Eby sign. Chris and the dealer made room for all the cars and the pictures turned out excellent. 50 year span of Mustangs owned by us!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    David, Wow! Thank you, for taking the time to write this amazing review and for being a loyal customer. Here at Eby Ford, we strive to provide the bes...t customer service and quality possible. We also prioritize making your car shopping stress free and enjoyable. Also, we agree Chris is a true gem! We look forward to doing business with you in the future and we will be here for many years to come!Thanks again and and congratulations on 50 year span of mustangs! - sincerely the Eby Ford team.

  • 5.0 out of 5
    April 7, 2018

    Wonderful place, Sales people are very professional and they will do what it takes to make sure you are happy. They are not pushy, they are about customer... service

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Brian, Thank you so much for the great review. Here at Eby Ford we aim to meet expectations like yours, and we're happy to hear we hit the mark for y...ou! Come back and see us soon!

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