Reviews

4.9 out of 5 4.9
78 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 19, 2018

    I have bought Infiniti’s from Harpers for over 15 years and will continue to buy from them because of their excellent staff, service and facilities.... I’ve been completely happy every time I’ve dealt with them and would highly recommend them.

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    Shopped for a new car
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    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • 5.0 out of 5
    August 17, 2018

    our experience was great,from beginning to end. Jerrod was very easy to work with, he was very informative. I love the car.

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    Dealer Response

    George, we are so happy to read such a great review about Harper Infiniti! If you ever need anything else from us, please feel free to give us a call ...or stop by. Have an awesome day!

  • 5.0 out of 5
    August 4, 2018

    I initially spoke with Tom V. When purchasing my vehicle as I was out of state. Tom made the process very easy and handled the deal seamlessly with RJ... once I arrived at the dealership since Tom had a vacation plannned for the day. Both gentlemen were extremely friendly and courteous. My least favorite part of buying a car is the financing but at Harper RJ was on top of his game and it was a very pleasant experience. I test drove the car/financed it and was out of there in approx 2 hours which was only due to the fact that I kept chit chatting with the staff. Would definitely recommend Harper to anyone looking for a vehicle they may have on their lots and to talk with either of these gentlemen as I know you’ll be happy. Thanks again guys!

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    Dealer Response

    Hi Justin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We'r...e always happy to help!

  • 5.0 out of 5
    July 17, 2018

    It’s difficult to imagine another dealership that provides such excellent and reliable service to their customers. Informative, conscientious and... unfailingly pleasant, both sales and service departments take their jobs seriously. Add to that an array of fine vehicle choices and there’s little need to think about going elsewhere. I recently replaced an Infiniti Q40 with a Q50 and the detailed explanation of the vehicle’s packages was clear and precise. Also appreciated was a follow up call from the salesman, Jared Henson, who clearly knows the Infiniti line very well. All tolled: it’s a pleasure to do business with Harper.

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    Dealer Response

    Judith, thank you for your kind review; we are happy to pass along your comments to the team here at Harper Infiniti! We hope to see you soon!

  • 5.0 out of 5
    July 3, 2018

    The experience at Harper Infiniti was the easiest and the staff most professional. They understood what we wanted and made the sale. I would definitely... purchase from them in the future.

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    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • 5.0 out of 5
    June 23, 2018

    We love Harper!! We have been customers for years and have never had a problem. Everyone is awesome....from sales to the service department! We love or... QX80!

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    Dealer Response

    We are so happy to read such a great review about Harper Infiniti! If you have any further questions, please give us a call. We're always happy t...o help!

  • 5.0 out of 5
    June 22, 2018

    Harper Infinity and Tommy Pulvirenti were great! Unlike any dealership I have dealt with. Ill be buying only cars from Harper from this point on. Thanks!

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    Dealer Response

    Thank you for the great review, Scott! Congratulations on your new vehicle, and please don't hesitate to reach out if there is ever anything that... we can do for you!

  • 5.0 out of 5
    June 21, 2018

    Perfect experience. Found the car we wanted, got a fair trade for our car and did most of the deal via email. Came in the afternoon and picked up the car.... My wife has enjoyed the service department as well.

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    Dealer Response

    We appreciate your positive review about your experience with us, Tyler! If you ever need anything else from us, please feel free to give us a call or... stop by. Have an awesome day!

  • 5.0 out of 5
    June 20, 2018

    Tommy and the whole team is so great about how they treat customers. I have been nothing but pleased. I just bought my second car from them and I have... loved them both.

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    Dealer Response

    Brandon, thank you for sharing your feedback in regards to Tommy's outstanding customer service! Feel free to reach out to us if you need anythin...g. Have a wonderful day.

  • 4.0 out of 5
    June 16, 2018

    Our salesman was very helpful. We did have to wait a long time to get to the Finance Manager. That was about the only thing that was unpleasant. We... went on a Saturday morning and he was the only one doing this. So we understand.

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    Dealer Response

    Molly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Harper Infiniti. If you ever need anything else f...rom us, please feel free to give us a call or stop by. Have an awesome day!

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