Harper INFINITI

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4.9
(673 reviews)
Visit Harper INFINITI
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:30pm 7:30am–6:00pm
Tuesday 8:30am–6:30pm 7:30am–6:00pm
Wednesday 8:30am–6:30pm 7:30am–6:00pm
Thursday 8:30am–6:30pm 7:30am–6:00pm
Friday 8:30am–6:30pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (865) 338-5212 (865) 338-5212
Used (865) 329-7640 (865) 329-7640
Service (865) 338-5264 (865) 338-5264

Inventory

See all 186 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2019.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory as well as allow you to conveniently get a quote schedule a service appointment or apply for financing.

At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.

Service center

Phone number (865) 338-5264

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.9
(673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Harper was great!

Harper was great! They understood our needs and got everything done that needed to be done in a timely manner!

5.0

Harper was great!

Harper was great! They understood our needs and got everything done that needed to be done in a timely manner!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that our team at Harper INFINITI was able to meet your needs and provide a timely service. Thanks for sharing this positive feedback!

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5.0

Very easy process and considerate of my time.

Very easy process and considerate of my time. Greg was very knowledgeable and great to work with.

5.0

Very easy process and considerate of my time.

Very easy process and considerate of my time. Greg was very knowledgeable and great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Greg was great to work with. Thank you for choosing Harper INFINITI.

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5.0

Always a pleasure doing business with Harper Infiniti

Always a pleasure doing business with Harper Infiniti team. Very friendly staff and excellent service.

5.0

Always a pleasure doing business with Harper Infiniti

Always a pleasure doing business with Harper Infiniti team. Very friendly staff and excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Robyn, we're delighted to know you've had consistently positive experiences with our team at Harper INFINITI. Thanks for your kind words about our staff and service!

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5.0

Personnel were polite, professional and attentive.

Personnel were polite, professional and attentive. All aspects of the transaction were explained in detail.

5.0

Personnel were polite, professional and attentive.

Personnel were polite, professional and attentive. All aspects of the transaction were explained in detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank you for the exceptional sales experience.

Consumer response

Thank you for the exceptional sales experience.

Dealer response

Hi Jeff and Sherry! The Harper INFINITI team is grateful you had a five-star experience. Thank you for sharing and leaving a review. Enjoy your new ride!

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5.0

Harper Infiniti wants to make lifelong customers and they

Harper Infiniti wants to make lifelong customers and they do a great job. I purchased a 2017 Nissan Murano from them in August 2023. Greg Eversole could not have made the process easier. I was coming from Georgia and he communicated with me a lot and we set up the sale as much as possible beforehand. On the day of the sale, he made everything go smoothly. Dennis Treptow, the finance manager, made that process very easy. Allen Brooks, the general manager, talked with me to make sure that I was happy with everything. It was a great car buying experience.

5.0

Harper Infiniti wants to make lifelong customers and they

Harper Infiniti wants to make lifelong customers and they do a great job. I purchased a 2017 Nissan Murano from them in August 2023. Greg Eversole could not have made the process easier. I was coming from Georgia and he communicated with me a lot and we set up the sale as much as possible beforehand. On the day of the sale, he made everything go smoothly. Dennis Treptow, the finance manager, made that process very easy. Allen Brooks, the general manager, talked with me to make sure that I was happy with everything. It was a great car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

David, it's fantastic to know that our team at Harper INFINITI made your car-buying experience smooth and easy. We're glad Greg, Dennis, and Allen could assist you throughout the process. Enjoy your 2017 Nissan Murano!

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5.0

It was a great buying experience.

It was a great buying experience. Everything was quick and easy. Rose Marie was fantastic to work with.

5.0

It was a great buying experience.

It was a great buying experience. Everything was quick and easy. Rose Marie was fantastic to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had a great buying experience with us at Harper INFINITI! Your kind words about Rose Marie are much appreciated. Thanks for choosing us and enjoy your new ride!

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5.0

Service is always exceptional but there are at least 3

Service is always exceptional but there are at least 3 attempts to solicit feedback the week after service via texts and emails before a thorough assessment of repair job can be made and accurate feedback given.

5.0

Service is always exceptional but there are at least 3

Service is always exceptional but there are at least 3 attempts to solicit feedback the week after service via texts and emails before a thorough assessment of repair job can be made and accurate feedback given.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We appreciate your feedback and will take it into consideration moving forward. If you have any further questions or concerns, please don't hesitate to reach out. Have a great day!

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5.0

Professional and customer oriented dealership.

Professional and customer oriented dealership. Work explained up front without surprises. Car is washed afterward.

5.0

Professional and customer oriented dealership.

Professional and customer oriented dealership. Work explained up front without surprises. Car is washed afterward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate the kind feedback and hope to see you again at Harper INFINITI. Safe travels!

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5.0

Always great service at Harper Infiniti.

Always great service at Harper Infiniti. Each department goes above and beyond to ensure customers are happy.

5.0

Always great service at Harper Infiniti.

Always great service at Harper Infiniti. Each department goes above and beyond to ensure customers are happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing Harper INFINITI! Have a lovely day!

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5.0

Everyone in the service area bent over backwards to help

Everyone in the service area bent over backwards to help me out with my service and all questions I had about my vehicle. Much appreciated. That’s one reason I keep coming back to Harper infinity.

5.0

Everyone in the service area bent over backwards to help

Everyone in the service area bent over backwards to help me out with my service and all questions I had about my vehicle. Much appreciated. That’s one reason I keep coming back to Harper infinity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that our amazing team went above and beyond to ensure your satisfaction! Thank you for trusting Harper INFINITI to get the job done right!

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