Reviews
Write a reviewVery professional, answers all my questions, provided
Very professional, answers all my questions, provided detailed information on a vehicle that I requested. Definitely will do business gain! Sergei
Very professional, answers all my questions, provided
Very professional, answers all my questions, provided detailed information on a vehicle that I requested. Definitely will do business gain! Sergei
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Took a LR in for routine service.
Took a LR in for routine service. Turned into a nightmare for 4 visits. Long story short-vehicle had no issues prior to service. After service next day returned vehicle for burning oil smell. Repeatedly told no issue found. After 4th claimed that gaskets are leaking (after denying any issue for 4 visits). Paid repair bill and drove 20 miles then another issue. Repaired. Then drive 100 miles and oil burning smell returns. Paid 10k for repairs that didn’t work. Immediately traded for a quality German vehicle. Stay away from LR Knoxville service! Unless you want to be ripped off.
Took a LR in for routine service.
Took a LR in for routine service. Turned into a nightmare for 4 visits. Long story short-vehicle had no issues prior to service. After service next day returned vehicle for burning oil smell. Repeatedly told no issue found. After 4th claimed that gaskets are leaking (after denying any issue for 4 visits). Paid repair bill and drove 20 miles then another issue. Repaired. Then drive 100 miles and oil burning smell returns. Paid 10k for repairs that didn’t work. Immediately traded for a quality German vehicle. Stay away from LR Knoxville service! Unless you want to be ripped off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleasant and friendly experience
Woody made process so easy and pleasant w/o all the games and hassles. Very professional and friendly. Deal was made on handshake Will buy there again everything was done as agreed even after sale was complete
Pleasant and friendly experience
Woody made process so easy and pleasant w/o all the games and hassles. Very professional and friendly. Deal was made on handshake Will buy there again everything was done as agreed even after sale was complete
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AN AMAZING EXPERIENCE
This has been an amazing car buying experience. I checked online and found the vehicle I was looking for and it was delivered to my house by sundown. Robert is an amazing car salesman. From start to finish he answered my questions the first time there was no ambiguity in his responses. The VW I purchased is like new. I will definetly recommend this dealership to my friends.
AN AMAZING EXPERIENCE
This has been an amazing car buying experience. I checked online and found the vehicle I was looking for and it was delivered to my house by sundown. Robert is an amazing car salesman. From start to finish he answered my questions the first time there was no ambiguity in his responses. The VW I purchased is like new. I will definetly recommend this dealership to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Buying Experience
I purchased a 2014 RAM 1500 from LR Knoxville. I stopped in on our way to Pigeon Forge, TN to take a quick look at the truck and Keith Connatser was very helpful. I did not have a lot of time to look and he gave me his card and we began working the deal out via emails and phone calls. LR Knoxville was able to appraise my truck through pictures and descriptions and offered a very fair trade-in price for it. They gave me all the information I needed to secure financing and once I had the check in hand I was able to go to the dealership and pick up the truck no questions asked. All staff I dealt with were very friendly and accommodating. I also did not have to wait long at any point and was in the dealership a total of less than an hour. I highly recommend LR Knoxville.
Great Buying Experience
I purchased a 2014 RAM 1500 from LR Knoxville. I stopped in on our way to Pigeon Forge, TN to take a quick look at the truck and Keith Connatser was very helpful. I did not have a lot of time to look and he gave me his card and we began working the deal out via emails and phone calls. LR Knoxville was able to appraise my truck through pictures and descriptions and offered a very fair trade-in price for it. They gave me all the information I needed to secure financing and once I had the check in hand I was able to go to the dealership and pick up the truck no questions asked. All staff I dealt with were very friendly and accommodating. I also did not have to wait long at any point and was in the dealership a total of less than an hour. I highly recommend LR Knoxville.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rocky is Awesome and Takes Care Of You
I love my Range Rover - and the buying experience working with Rocky was the best I have every experienced in my life. You must consider buying from this dealership and ask for Rocky. They are great people here and care about your satisfaction - above and beyond. I am a customer for life.
Rocky is Awesome and Takes Care Of You
I love my Range Rover - and the buying experience working with Rocky was the best I have every experienced in my life. You must consider buying from this dealership and ask for Rocky. They are great people here and care about your satisfaction - above and beyond. I am a customer for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
This was the smoothest, easiest, quickest car buying experience I have ever had in my life! Rocky responded to questions via email then was low pressure, efficient, and honest in person. No runaround, no bickering. Not the typical car buying experience. I would highly recommend giving Rocky the opportunity!
Great Experience
This was the smoothest, easiest, quickest car buying experience I have ever had in my life! Rocky responded to questions via email then was low pressure, efficient, and honest in person. No runaround, no bickering. Not the typical car buying experience. I would highly recommend giving Rocky the opportunity!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Land Rover - Knoxville and Rocky Smith
Without a doubt...the best car buying experience I have ever had. Rocky was extremely easy to deal with and help us get the car we wanted. Financing was a breeze and we never felt anything less than that we were their most important customer. Highly recommend!!
Land Rover - Knoxville and Rocky Smith
Without a doubt...the best car buying experience I have ever had. Rocky was extremely easy to deal with and help us get the car we wanted. Financing was a breeze and we never felt anything less than that we were their most important customer. Highly recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Range Rover
I have bought cars from every high end dealer that there is. ONE stands above the rest Land Rover of Knoxville very friendly staff from sales associates to receptionists, what a terrific experience I have had. It wasn't even like buying a car, it was fair numbers quick responses and the knowledge of product that made my experience second to none. I would recommend Land Rover of Knoxville to anyone. Thanks to the staff at landrover especially rocky smith and anthony Pelletier great people
Range Rover
I have bought cars from every high end dealer that there is. ONE stands above the rest Land Rover of Knoxville very friendly staff from sales associates to receptionists, what a terrific experience I have had. It wasn't even like buying a car, it was fair numbers quick responses and the knowledge of product that made my experience second to none. I would recommend Land Rover of Knoxville to anyone. Thanks to the staff at landrover especially rocky smith and anthony Pelletier great people
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
AMAZING, FABULOUS, OUTSTANDING, ETC
Best experience ever. I would like to preface my comments by saying I have owned over 30 vehicles in my lifetime and this was hands down the BEST experience I've ever had. We live in the Atlanta burbs and traveled to Knoxville to make our purchase and boy was it worth it. Rocky was outstanding! He was HONEST, down to earth and wanted our buying experience to be a positive one. Additionally, Anthony was so enjoyable I didn't even mind giving him $$$$$$ for our new ride. You don't have to be buying a Rover either to get this impeccable service. Looking to buy? Give them your business. We are happy campers.
AMAZING, FABULOUS, OUTSTANDING, ETC
Best experience ever. I would like to preface my comments by saying I have owned over 30 vehicles in my lifetime and this was hands down the BEST experience I've ever had. We live in the Atlanta burbs and traveled to Knoxville to make our purchase and boy was it worth it. Rocky was outstanding! He was HONEST, down to earth and wanted our buying experience to be a positive one. Additionally, Anthony was so enjoyable I didn't even mind giving him $$$$$$ for our new ride. You don't have to be buying a Rover either to get this impeccable service. Looking to buy? Give them your business. We are happy campers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase