Reviews
Great experience, Welcoming to all economic backgrounds
Great experience, Welcoming to all economic backgrounds will work with you to put you in the car you want for a great price. Will be purchasing from them in the future!
Great experience, Welcoming to all economic backgrounds
Great experience, Welcoming to all economic backgrounds will work with you to put you in the car you want for a great price. Will be purchasing from them in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was interested in a preowned Mercedes they had.
I was interested in a preowned Mercedes they had. I asked for some additional information and she responded very quickly. Very helpful and pleasant to work with.
I was interested in a preowned Mercedes they had.
I was interested in a preowned Mercedes they had. I asked for some additional information and she responded very quickly. Very helpful and pleasant to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
They were attentive to our desires.
They were attentive to our desires. Price point was a little above our budget. Hoping for same type of vehicle maybe a year older to fit budget. Good and prompt experience.
They were attentive to our desires.
They were attentive to our desires. Price point was a little above our budget. Hoping for same type of vehicle maybe a year older to fit budget. Good and prompt experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very professional, answers all my questions, provided
Very professional, answers all my questions, provided detailed information on a vehicle that I requested. Definitely will do business gain! Sergei
Very professional, answers all my questions, provided
Very professional, answers all my questions, provided detailed information on a vehicle that I requested. Definitely will do business gain! Sergei
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Took a LR in for routine service.
Took a LR in for routine service. Turned into a nightmare for 4 visits. Long story short-vehicle had no issues prior to service. After service next day returned vehicle for burning oil smell. Repeatedly told no issue found. After 4th claimed that gaskets are leaking (after denying any issue for 4 visits). Paid repair bill and drove 20 miles then another issue. Repaired. Then drive 100 miles and oil burning smell returns. Paid 10k for repairs that didn’t work. Immediately traded for a quality German vehicle. Stay away from LR Knoxville service! Unless you want to be ripped off.
Took a LR in for routine service.
Took a LR in for routine service. Turned into a nightmare for 4 visits. Long story short-vehicle had no issues prior to service. After service next day returned vehicle for burning oil smell. Repeatedly told no issue found. After 4th claimed that gaskets are leaking (after denying any issue for 4 visits). Paid repair bill and drove 20 miles then another issue. Repaired. Then drive 100 miles and oil burning smell returns. Paid 10k for repairs that didn’t work. Immediately traded for a quality German vehicle. Stay away from LR Knoxville service! Unless you want to be ripped off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleasant and friendly experience
Woody made process so easy and pleasant w/o all the games and hassles. Very professional and friendly. Deal was made on handshake Will buy there again everything was done as agreed even after sale was complete
Pleasant and friendly experience
Woody made process so easy and pleasant w/o all the games and hassles. Very professional and friendly. Deal was made on handshake Will buy there again everything was done as agreed even after sale was complete
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AN AMAZING EXPERIENCE
This has been an amazing car buying experience. I checked online and found the vehicle I was looking for and it was delivered to my house by sundown. Robert is an amazing car salesman. From start to finish he answered my questions the first time there was no ambiguity in his responses. The VW I purchased is like new. I will definetly recommend this dealership to my friends.
AN AMAZING EXPERIENCE
This has been an amazing car buying experience. I checked online and found the vehicle I was looking for and it was delivered to my house by sundown. Robert is an amazing car salesman. From start to finish he answered my questions the first time there was no ambiguity in his responses. The VW I purchased is like new. I will definetly recommend this dealership to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Buying Experience
I purchased a 2014 RAM 1500 from LR Knoxville. I stopped in on our way to Pigeon Forge, TN to take a quick look at the truck and Keith Connatser was very helpful. I did not have a lot of time to look and he gave me his card and we began working the deal out via emails and phone calls. LR Knoxville was able to appraise my truck through pictures and descriptions and offered a very fair trade-in price for it. They gave me all the information I needed to secure financing and once I had the check in hand I was able to go to the dealership and pick up the truck no questions asked. All staff I dealt with were very friendly and accommodating. I also did not have to wait long at any point and was in the dealership a total of less than an hour. I highly recommend LR Knoxville.
Great Buying Experience
I purchased a 2014 RAM 1500 from LR Knoxville. I stopped in on our way to Pigeon Forge, TN to take a quick look at the truck and Keith Connatser was very helpful. I did not have a lot of time to look and he gave me his card and we began working the deal out via emails and phone calls. LR Knoxville was able to appraise my truck through pictures and descriptions and offered a very fair trade-in price for it. They gave me all the information I needed to secure financing and once I had the check in hand I was able to go to the dealership and pick up the truck no questions asked. All staff I dealt with were very friendly and accommodating. I also did not have to wait long at any point and was in the dealership a total of less than an hour. I highly recommend LR Knoxville.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rocky is Awesome and Takes Care Of You
I love my Range Rover - and the buying experience working with Rocky was the best I have every experienced in my life. You must consider buying from this dealership and ask for Rocky. They are great people here and care about your satisfaction - above and beyond. I am a customer for life.
Rocky is Awesome and Takes Care Of You
I love my Range Rover - and the buying experience working with Rocky was the best I have every experienced in my life. You must consider buying from this dealership and ask for Rocky. They are great people here and care about your satisfaction - above and beyond. I am a customer for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
This was the smoothest, easiest, quickest car buying experience I have ever had in my life! Rocky responded to questions via email then was low pressure, efficient, and honest in person. No runaround, no bickering. Not the typical car buying experience. I would highly recommend giving Rocky the opportunity!
Great Experience
This was the smoothest, easiest, quickest car buying experience I have ever had in my life! Rocky responded to questions via email then was low pressure, efficient, and honest in person. No runaround, no bickering. Not the typical car buying experience. I would highly recommend giving Rocky the opportunity!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
