Beaty Chevrolet Company

This is the second vehicle I have bought from Beaty Chevrolet. I did not bother shopping anywhere else because at Beaty, there no hassle. I met the salesman who very nicely greeted me. I told him what I wanted and how much I wanted to spend. The salesman knew the lot, showed me what I asked to see and most importantly he treated my wife like she was the customer too. She was included in everything we talked about.

As always I had a good report on my car and service department was good. The service department was friendly. The dealership was very clean and pleasant.

Had to wait 3 and a half hours to get my car serviced. That didn't bother me as bad as having to pay a 3% surcharge to use my credit card since I didn't have 900.00 plus in my pocket. Absolutely ridiculous 🙄

The process was easy, the workers were great. It wasn?t a headache at all. I would definitely buy from them again and would recommend them to anyone.

The overall experience was frustrating. It took 3 hours to change the oil in my truck. I had an appointment and it took entirely too long for a simple oil change.

Come in for oil change. In and out in a timely manner. Service writer was on point. Definitely recommend for all your service needs

Waited 3 hours for an oil change in which 1.5 of those hours my car sat out front and they hadn’t even taken it back yet. I had to notify someone to get them to take it back. No apology was given to me or accountability that they had made a mistake and still had another 1.5 hour wait after that. Cory barely acknowledged my existence let alone that he made a mistake leading me to be there for way too long. They can’t use it was busy as an excuse when I saw several people come and go who’s wait was much shorter than mine. I will be getting my oil changes from Cadillac from now on.

Brandon Heisey did an amazing job on the service of my vehicle and the communication was great

Took my vehicle in for the Lifetime Beaty warranty do to transmission issues I been having since I bought the car. I knew that Chevrolet had issues with the transmission on these trucks but, figured since I had the warranty it’s not a big deal until it really starts acting up. Well it started acting up and of course the warranty claim was denied do to every excuse in the book. That being said I called back to see how much they would charge to do the service and I was told $6,600 and it comes with a 100k warranty. (in which I was not falling for that warranty again) Needless to say I decided to call couple of transmissions shops and they all quoted me about $5,800 with an upgraded Jasper transmission as they would not put the original transmission back in. Not only was my transmission not covered these folks are trying to profit off my unfortunate situation. I called back and told them I would be stopping in the pick up my vehicle. After paying the $163 for telling me it’s the transmission. They bring my car out with hundreds of black berries all over the hood, roof, side windows. Very unprofessional and would not recommend a car from the dealer ever.

I scheduled my appointment approximately 2 weeks in advance and dropped my vehicle off ahead of my appointment window. However my vehicle was not looked at for another week after my appointment window. After 15 days my vehicle was ready to be picked up, however I was never informed that it was ready to be picked up. After 3 days of calling and leaving messages for my service advisor; in addition to trying to reach anyone in service and leaving a message in the general service department voicemail; as well as trying to reach the service manager I was finally informed that it had been ready to be picked up 3 days earlier.