Dave Kirk Automotive
Dave Kirk Automotive Hours
Inventory
About Our Dealership
We are located in Crossville, TN. Our mission is complete customer satisfaction. We are locally owned and have been in b
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usiness since 1976. We offer sales of new, pre-owned and GM certified pre-owned vehicles. For your service and body shop needs we offer GM certified Technicians. We provide plateau gold on all qualifying pre-owned vehicles.
"Our Customers Come First!"
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Service
Oil, Filter Change
$34.95 and up*
Tire Rotation
$17
Wheel Alignment (AWD)
$69.95
Multi-Point Inspection
Complimentary
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
Read reviews that mention:
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January 8, 2020
Great service! Jace my service advisor was professional and kept me informed during the entire repair process!
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi Drew and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jace is a great asset a...nd we're thankful to have him on our team. We appreciate your business! Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
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December 31, 2019
Was able to get me service same day and find a new truck for me
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe are more than happy to assist you with your automotive needs, Jim! Let us know if you have any questions or concerns! Sincerely, Tom Nastri, Custom...er Service Manager, 931-484-5151, tnastri@davekirk.com
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Staff and facilities were excellent. However I think you should maintain a file on regular customers and treat them accordingly.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments ...with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
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July 12, 2019
The staff was friendly, knowledgeable and helpful. They sent a person the next day to go over the ins/outs of the truck.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThanks for your perfect review, Jamie! We're glad to hear that our team was friendly, knowledgeable, and helpful! We strive to provide excellent custo...mer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
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June 9, 2019
This was a routine service which was handled very efficiently. Personnel as usual were very friendly and helpful.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseDavid, thank you for stopping by and sharing your positive experience with us. We pride ourselves providing excellent service to each of our guests. W...e hope to see you again down the road! Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
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May 14, 2019
Part missing on front passenger seat when truck bought used. Plastic molding on back order.Called parts to see if part had came in,it had not been ordered.... Kyle in parts, had part over nighted and made an appointment to install the next day. Great customer service.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseTed, thank you for the feedback! We are happy to hear of your positive experience at Dave Kirk Chevrolet Buick GMC Cadillac, and we are grateful you c...hose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
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April 12, 2019
Had oil change and check. When I got home they had not tighten the metal band around the filter they put in and it blew out just under my windshield ..... we were able to catch it. They need to better check their work.!
Does recommend this dealerCame in for service or repairDid make a purchase1 people out of 1 found this review helpful. Did you?Dealer ResponseThank you for the great feedback, Betty. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to u...s if you have any questions or concerns. We look forward to serving you again. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
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April 12, 2019
Had my car off and on for 4 months and never fixed the problem. Still going on today. Won’t offer any discounts or anything to service the vehicle they... had and was suppose to fix. They called today and the guy was a jerk so he got it in return. Definitely would not recommend.
Does not recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseIt is most important that we contact you immediately in order to resolve any and all concerns you have regarding our company or any of our employees. ...If you'd rather not wait, you're welcome to contact us directly via the phone number or email below. We look forward to speaking with you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
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September 29, 2018
Went to buy a new 2018 slt I literally spoke to 5 different salesman and all with different trade value and price on the truck and I never left the lot.... once I decided to leave the price came down to what I was originally quoted . I am in the customer service business and they were the exact example of what customer service isn't.
Does not recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseBrian, we are very disappointed by the incident that you've described in this review. It is most important that we contact you immediately in order to... resolve any and all concerns you have regarding our company or any of our employees. If you'd rather not wait, you're welcome to contact us directly via the phone number or email below. We look forward to speaking with you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
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August 27, 2018
Computer showed r.r. tire going flat while driving in Crossville. Made it to service dept. Kevin says No Problem. Tire fixed, (screw) and my Wife and... I are on our way. While waiting for repair they even stored our perishable groceries in their Company refrigerator. Now that's Customer Service! Our sincere thanks to one and all at Dave Kirk Chevrolet.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseIt is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are... any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com