Mercedes-Benz of Nashville

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 4:00 PM

Mercedes-Benz of Nashville Hours

Sales

Monday

9:00 AM - 7:30 PM

Tuesday

9:00 AM - 7:30 PM

Wednesday

9:00 AM - 7:30 PM

Thursday

9:00 AM - 7:30 PM

Friday

9:00 AM - 7:30 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2013

Mercedes-Benz of Nashville is a state-of-the art dealership just minutes south of Nashville. We are dedicated to offerin

...

g the best in luxury vehicles, and giving back to the community where and when we can!

Service

Wiper Blade Replacement

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
532 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 9, 2019

    Their waiting room is great. Even has ice cream. Comfy chairs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tamberli Richardson, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville.... Please don't hesitate to reach out if there's anything additional we can do for you.

  • 5.0 out of 5
    December 4, 2019

    We worked with Brooks Lambert to find a certified pre-owned SUV that fit our specs. Brooks was very responsive and worked hard to understand what we wanted... so that he could locate the right vehicle for us. He found exactly what we were looking for and we are thrilled with our purchase. In addition, Brooks was courteous and knowledgeable. His no pressure matter-of-fact approach to sales was pitch perfect. All in all, it was a great buying experience. Brooks is a terrific Mercedes rep!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Nashville. We can't wait to see you again, ...have a great day.

  • November 6, 2017

    TJ at MB Nashville was a pleasure to work with. My wife and I were very indecisive about the car we wanted. TJ was very patient and helpful in our decision... making. Although we went to other dealerships, there was no question of who to go to to get the deal done.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeff, we are so pleased you enjoyed your visit to Mercedes-Benz of Nashville! Your feedback means a lot to us, and we'll be sure to pass your review o...n to TJ. Have a wonderful day, and feel free to stop by anytime!

  • 5.0 out of 5
    December 3, 2019

    Chris Popin (Client Advisor) and Kirt Kuhn (Internet Sales Manager) were outstanding. They were very professional, respectful, patient, and ensured our... experience was a positive and productive one. We received a great deal and drove back to Ft Knox, KY with a beautiful C300. Definitely recommend this dealer and specially Chris and Kirt to handle your next Mercedes new purchase!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    L Medina, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

  • 5.0 out of 5
    December 3, 2019

    Chris Pppin was exceptional and provided attentive and professional service and advice during our most recent purchase.  We travelled from Ft Knox, KY... to Nashville to find the car we were searching for.  Highly recommend this dealer!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carlos, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

  • 5.0 out of 5
    December 2, 2019

    Brooks Lannert was Great and was very Honest and shared great insight! Thank you for helping me and my wife out. We are very satisfied with this service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a cal...l or stop by. Have an awesome day!

  • 5.0 out of 5
    December 2, 2019

    Brooks made the buying experience smooth and transparent. He was patient with our questions throughout the process and knowledgeable in his answers. Thanks... for the partnership - looking forward to working together again down the road.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a cal...l or stop by. Have an awesome day!

  • 5.0 out of 5
    November 22, 2019

    I have purchased vehicles for many years. My experience here at Mercedes-Benz in Nashville has been the best experience. No price hassle at all. The facility... is Exquisite! The sales and purchase departments were excellent. Every person I came in contact with were so friendly enthusiastic and very helpful. When I buy a new vehicle I will definitely return there.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Linda Pruitt, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. Please... don't hesitate to reach out if there's anything additional we can do for you.

  • 5.0 out of 5
    November 17, 2019

    Great service and low pressure dealership. Christopher Popin went out of his way to find the right car for us. Buying process was streamlined and they... were reasonable and fair.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dana B., thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop b...y. Have an awesome day!

  • 1.0 out of 5
    November 12, 2019

    I purchased a vehicle as an out of state customer. Because of time and travel constraints, I could not get a certified check. Amazingly in today's age... of electronic banking, they do not accept wire transfers. They tried to charge me processing fees but on cars.com it said they were included. After emailing cars.com pdf of dealer notes, they removed the fees. The dealer automatically charges for Kahu. When I got home, I couldn't register Kahu. Turns out, they never installed it. Six weeks later after multiple calls and emails, I still have not been reimbursed. The dealer overcharged me my state taxes and fees. I haven't been reimbursed for this either. I thought the days of shady car deals were over.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of Nashville. We would like to work towards a re...solution, so if you are willing, please reach out to us at (800) 770-5582 to discuss this further.

View More Reviews