Reviews
Everyone was very nice and very professional I love the fact that everybody cares about you and they take good care of my vehicle.
Everyone was very nice and very professional I love the fact that everybody cares about you and they take good care of my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
He texted updates and looked into an issuesthat was covered under a recall making it $0.
He texted updates and looked into an issuesthat was covered under a recall making it $0.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The entire staff is responsive ro my concerns and solutions driven. I would recommend Basney.
The entire staff is responsive ro my concerns and solutions driven. I would recommend Basney.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was good. A little disappointed that you couldn't address the recall since the recall system had been down for a week. A heads up might have helped me reschedule the entire appointment rather than making two trips over.
It was good. A little disappointed that you couldn't address the recall since the recall system had been down for a week. A heads up might have helped me reschedule the entire appointment rather than making two trips over.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience with the purchase of my 2026 Honda CR-V TrailSport. I also had a great experience when I brought my vehicle into for its first service checkup.
I had a great experience with the purchase of my 2026 Honda CR-V TrailSport. I also had a great experience when I brought my vehicle into for its first service checkup.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Austin has always taken great care of us and I appreciate his honesty. Always provides great communication.
Austin has always taken great care of us and I appreciate his honesty. Always provides great communication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
In 2008 I bought a brand new CRV at Basney Honda and experienced a big welcome from Bob Briney. I am still having the car serviced and looked after today by Austin Aufie at Basney Honda and the service level is still wonderful. I am treated by being looked after in every way possible - and I enjoy the experience! Keep it up Basney!
In 2008 I bought a brand new CRV at Basney Honda and experienced a big welcome from Bob Briney. I am still having the car serviced and looked after today by Austin Aufie at Basney Honda and the service level is still wonderful. I am treated by being looked after in every way possible - and I enjoy the experience! Keep it up Basney!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for an oil change after purchasing my beautiful Honda Oddysey. (Which is a GREAT vehicle.) Service was great! Quick and easy.
Came in for an oil change after purchasing my beautiful Honda Oddysey. (Which is a GREAT vehicle.) Service was great! Quick and easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hope I get the right person. She was amazing very thorough. Told me what the cost was going to be before starting. Only took an hour and approximately 30 minutes. fastest ever. Everything was as I left it. I didn't even have to reset y tire indicator.(I usually do) ThANK YOU!!!!
Hope I get the right person. She was amazing very thorough. Told me what the cost was going to be before starting. Only took an hour and approximately 30 minutes. fastest ever. Everything was as I left it. I didn't even have to reset y tire indicator.(I usually do) ThANK YOU!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We dropped the car off Wednesday evening for a Thursday morning appointment. The Honda Accord had three or four recalls and needed an oil change. I made this appointment the prior week. Thursday afternoon we called and we were told the car had never even been looked at. We were very disappointed that no one called us to let us know this was happening. We had to leave Saturday for vacation and didn’t want the car to be at Honda for another eight days. The car was completed on Friday, but we were very disappointed in Honda and probably won’t use them again.
We dropped the car off Wednesday evening for a Thursday morning appointment. The Honda Accord had three or four recalls and needed an oil change. I made this appointment the prior week. Thursday afternoon we called and we were told the car had never even been looked at. We were very disappointed that no one called us to let us know this was happening. We had to leave Saturday for vacation and didn’t want the car to be at Honda for another eight days. The car was completed on Friday, but we were very disappointed in Honda and probably won’t use them again.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair