Reviews
Friendly staff and exceptional service.
Friendly staff and exceptional service. I bought my car from them so I get a free car wash and visit often for that and all my car needs.
Friendly staff and exceptional service.
Friendly staff and exceptional service. I bought my car from them so I get a free car wash and visit often for that and all my car needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything is professional.
Everything is professional. They do not waste customer's time, and they solved the issue.
Everything is professional.
Everything is professional. They do not waste customer's time, and they solved the issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff is pleasant.
Staff is pleasant. Kept me informed of the progress and offered a complimentary car wash.
Staff is pleasant.
Staff is pleasant. Kept me informed of the progress and offered a complimentary car wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was easy and friendly to work
The service department was easy and friendly to work with. They help get my vehicle repaired in no time.
The service department was easy and friendly to work
The service department was easy and friendly to work with. They help get my vehicle repaired in no time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All were friendly and knowledgeable.
All were friendly and knowledgeable. We appreciated them working with us to get the vehicle we needed and wanted.
All were friendly and knowledgeable.
All were friendly and knowledgeable. We appreciated them working with us to get the vehicle we needed and wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Leslie was great , the salesman that sold me the car ,
Leslie was great , the salesman that sold me the car , can’t remember his name “disinterested in assisting me “,at best .
Leslie was great , the salesman that sold me the car ,
Leslie was great , the salesman that sold me the car , can’t remember his name “disinterested in assisting me “,at best .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Good service.
Good service. Went in for an oil change and we were in and out very quickly.
Good service.
Good service. Went in for an oil change and we were in and out very quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Each time I come here I am greeted with kindness and
Each time I come here I am greeted with kindness and friendliness. All staff communicate what and when things are happening. The waiting area is comfortable. Techs work efficiently to get your vehicle back to you quick and in good shape. I also appreciate their knowledge and willingness to explain and elaborate on any questions I have.
Each time I come here I am greeted with kindness and
Each time I come here I am greeted with kindness and friendliness. All staff communicate what and when things are happening. The waiting area is comfortable. Techs work efficiently to get your vehicle back to you quick and in good shape. I also appreciate their knowledge and willingness to explain and elaborate on any questions I have.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Made promises and never kept them.
Made promises and never kept them. While the actual technicians seem to do a great job, the service advisors it seems questionable
Made promises and never kept them.
Made promises and never kept them. While the actual technicians seem to do a great job, the service advisors it seems questionable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
All staff were knowledgeable & helpful.
All staff were knowledgeable & helpful. I’ve brought our vehicle to Basney for service for several years.
All staff were knowledgeable & helpful.
All staff were knowledgeable & helpful. I’ve brought our vehicle to Basney for service for several years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair