Greenway Kia of Hickory Hollow

Durrell is always kind and on top of what’s going on with a smile

Durrell took the time to determine eligibility of my services for an out of state service contract. I come here vs my home dealership bc they are faster and do great work. He was polite and very helpful.

Amazing custom service awesome. Communication very well satisfactory . Very friendly, supported answering questions and explaining

Got a tow bar installed on my month old 2025 Telluride on 7/3/25 and after install the brake lights were permanently on even with car not turned on. Mechanic didn’t do final inspection and I had no idea of this issue until I was packing the car to head out of town to Georgia the next day to spend the 4th with family and buy a boat. Needless to say my trip was cancelled as I cannot drive 7.5 hours with my brake lights permanently on and drive back with a boat and trailer with brake lights on constantly. Additionally, I drove home 7/3 with improperly functioning brake lights (unknowlingly) which could’ve resulted in an accident. I had to disconnect the battery so my battery didn’t die until I could bring it back to the dealership. Took car back 7/5 and the service advisor Michael immediately said he couldn’t fit me in. After me getting upset and explaining I cannot safely drive my car, he finally said he would have someone check it out. All the mechanics did was unhook the tow bar wiring and I was told I would have to bring it back 7/7 to have a master mechanic look at it. I live an hour away, this is costing me 6 extra hours of drive time, I lost a holiday weekend with my family in Georgia, and lost the purchase of a boat because the mechanics and service couldn’t take a few extra minutes to ensure everything was working as it should at the time of the tow bar install. Michael had no sense of trying to make it right at all. Service was totally unacceptable. Still have to bring my car back on Monday and miss hours of work because of this error.

Durrell was very helpful and friendly. He was great with communication because I had to pick up my car the next day

My car is in the care of professional Mechanics. I appreciate the work they do. The customer service rep. Was very courteous, and explained, the recommendation chart to me . Very professional young man.

This dealership was absolutely amazing! Very easy people to work with and willing to help you find something within your budget!

For a vehicle buying experience which is always trying, to say the least. Our salesperson, Madeline made it less stressful with her expertise and knowledge of. the field. ,Thank you, Madeline. Dee & Joel Mayberry

Lowest prices and very easy to work with. Very knowledgeable salesman, Tez and Scott helped us through the decision making and gave us a great deal.

Valerie was great during my purchase and loved working with her. The dealership was very clean and the amenities made the car buying process very comfortable. Love my 2025 Telluride!