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Greenway Kia of Hickory Hollow

(948 reviews)
Visit Greenway Kia of Hickory Hollow
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–6:00pm Closed
2018 consumer dealer award
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2018 consumer dealer award

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New (877) 685-1399 (877) 685-1399
Used (866) 918-1761 (866) 918-1761
Service (866) 742-3293 (866) 742-3293

Inventory

See all 249 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2012.
Greenway Kia of Hickory Hollow treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form.
We look forward to serving you!
WE WANNA SEE YA IN A KIA

Service center

Phone number (866) 742-3293

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia of Hickory Hollow from DealerRater.

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Durrell is always kind and on top of what’s going on with

Durrell is always kind and on top of what’s going on with a smile

Durrell is always kind and on top of what’s going on with

Durrell is always kind and on top of what’s going on with a smile

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

This review means a lot to us, Pamela! Thank you for choosing Greenway Kia of Hickory Hollow.

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Durrell took the time to determine eligibility of my

Durrell took the time to determine eligibility of my services for an out of state service contract. I come here vs my home dealership bc they are faster and do great work. He was polite and very helpful.

Durrell took the time to determine eligibility of my

Durrell took the time to determine eligibility of my services for an out of state service contract. I come here vs my home dealership bc they are faster and do great work. He was polite and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Chris - We appreciate your business and stellar feedback about Durrell and his team. Thank you for choosing Greenway Kia of Hickory Hollow!

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Amazing custom service awesome.

Amazing custom service awesome. Communication very well satisfactory . Very friendly, supported answering questions and explaining

Amazing custom service awesome.

Amazing custom service awesome. Communication very well satisfactory . Very friendly, supported answering questions and explaining

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Barbara, thank you for choosing Greenway Kia of Hickory Hollow and for sharing your kind words about our team!

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Got a tow bar installed on my month old 2025 Telluride on

Got a tow bar installed on my month old 2025 Telluride on 7/3/25 and after install the brake lights were permanently on even with car not turned on. Mechanic didn’t do final inspection and I had no idea of this issue until I was packing the car to head out of town to Georgia the next day to spend the 4th with family and buy a boat. Needless to say my trip was cancelled as I cannot drive 7.5 hours with my brake lights permanently on and drive back with a boat and trailer with brake lights on constantly. Additionally, I drove home 7/3 with improperly functioning brake lights (unknowlingly) which could’ve resulted in an accident. I had to disconnect the battery so my battery didn’t die until I could bring it back to the dealership. Took car back 7/5 and the service advisor Michael immediately said he couldn’t fit me in. After me getting upset and explaining I cannot safely drive my car, he finally said he would have someone check it out. All the mechanics did was unhook the tow bar wiring and I was told I would have to bring it back 7/7 to have a master mechanic look at it. I live an hour away, this is costing me 6 extra hours of drive time, I lost a holiday weekend with my family in Georgia, and lost the purchase of a boat because the mechanics and service couldn’t take a few extra minutes to ensure everything was working as it should at the time of the tow bar install. Michael had no sense of trying to make it right at all. Service was totally unacceptable. Still have to bring my car back on Monday and miss hours of work because of this error.

Got a tow bar installed on my month old 2025 Telluride on

Got a tow bar installed on my month old 2025 Telluride on 7/3/25 and after install the brake lights were permanently on even with car not turned on. Mechanic didn’t do final inspection and I had no idea of this issue until I was packing the car to head out of town to Georgia the next day to spend the 4th with family and buy a boat. Needless to say my trip was cancelled as I cannot drive 7.5 hours with my brake lights permanently on and drive back with a boat and trailer with brake lights on constantly. Additionally, I drove home 7/3 with improperly functioning brake lights (unknowlingly) which could’ve resulted in an accident. I had to disconnect the battery so my battery didn’t die until I could bring it back to the dealership. Took car back 7/5 and the service advisor Michael immediately said he couldn’t fit me in. After me getting upset and explaining I cannot safely drive my car, he finally said he would have someone check it out. All the mechanics did was unhook the tow bar wiring and I was told I would have to bring it back 7/7 to have a master mechanic look at it. I live an hour away, this is costing me 6 extra hours of drive time, I lost a holiday weekend with my family in Georgia, and lost the purchase of a boat because the mechanics and service couldn’t take a few extra minutes to ensure everything was working as it should at the time of the tow bar install. Michael had no sense of trying to make it right at all. Service was totally unacceptable. Still have to bring my car back on Monday and miss hours of work because of this error.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for telling us about this. We are very sorry to hear that you had a negative experience and hope to resolve this for you during your next visit.

Consumer response

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Durrell was very helpful and friendly.

Durrell was very helpful and friendly. He was great with communication because I had to pick up my car the next day

Durrell was very helpful and friendly.

Durrell was very helpful and friendly. He was great with communication because I had to pick up my car the next day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that Durrell provided helpful and friendly service at Greenway Kia of Hickory Hollow. It's great to know the communication was smooth for your car pickup. Thanks for sharing your experience!

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My car is in the care of professional Mechanics.

My car is in the care of professional Mechanics. I appreciate the work they do. The customer service rep. Was very courteous, and explained, the recommendation chart to me . Very professional young man.

My car is in the care of professional Mechanics.

My car is in the care of professional Mechanics. I appreciate the work they do. The customer service rep. Was very courteous, and explained, the recommendation chart to me . Very professional young man.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sharon, we're happy to hear that our team at Greenway Kia of Hickory Hollow provided you with professional service and courteous assistance. Thank you for sharing your experience!

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This dealership was absolutely amazing!

This dealership was absolutely amazing! Very easy people to work with and willing to help you find something within your budget!

This dealership was absolutely amazing!

This dealership was absolutely amazing! Very easy people to work with and willing to help you find something within your budget!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had such a positive experience at Greenway Kia of Hickory Hollow! Our team is always here to help make the car-buying process smooth and budget-friendly. Thanks for choosing us!

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For a vehicle buying experience which is always trying,

For a vehicle buying experience which is always trying, to say the least. Our salesperson, Madeline made it less stressful with her expertise and knowledge of. the field. ,Thank you, Madeline. Dee & Joel Mayberry

For a vehicle buying experience which is always trying,

For a vehicle buying experience which is always trying, to say the least. Our salesperson, Madeline made it less stressful with her expertise and knowledge of. the field. ,Thank you, Madeline. Dee & Joel Mayberry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Dee & Joel, we're delighted to hear that Madeline made your experience at Greenway Kia of Hickory Hollow less stressful with her expertise. Thank you for choosing us and sharing your positive feedback!

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Lowest prices and very easy to work with.

Lowest prices and very easy to work with. Very knowledgeable salesman, Tez and Scott helped us through the decision making and gave us a great deal.

Lowest prices and very easy to work with.

Lowest prices and very easy to work with. Very knowledgeable salesman, Tez and Scott helped us through the decision making and gave us a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mark, we're delighted to hear that Tez and Scott provided you with a great experience at Greenway Kia of Hickory Hollow. Enjoy your new vehicle!

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Valerie was great during my purchase and loved working

Valerie was great during my purchase and loved working with her. The dealership was very clean and the amenities made the car buying process very comfortable. Love my 2025 Telluride!

Valerie was great during my purchase and loved working

Valerie was great during my purchase and loved working with her. The dealership was very clean and the amenities made the car buying process very comfortable. Love my 2025 Telluride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Erica, we're delighted to hear that Valerie and the Greenway Kia of Hickory Hollow team made your car-buying experience comfortable. Enjoy every moment with your new Telluride!

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