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Greenway Kia of Hickory Hollow

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 5:30 PM

Greenway Kia of Hickory Hollow Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2012

Universal Kia treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

...


Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form.
We look forward to serving you!

"WE WANNA SEE YA IN A KIA"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
591 lifetime reviews. Includes reviews of Greenway Kia of Hickory Hollow from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 4, 2019

    Very friendly and helpful in answering any questions I had.helped me in understanding all of the control features of the vehicle.i enjoy dealing with Shane.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Richard - We love to hear that our team walked you through the features of your vehicle so you'll be comfortable out on the road. Thank you for you...r business and great review! If there is anything further we can do to assist you, please let us know.


    Worked with:
    Shane Walsh

    Sales

    NOT RATED

  • 5.0 out of 5
    October 21, 2019

    This Dealership is the only place I buy my new cars from. The sells men are awesome. They make you feel like you are not a customer but family. I had my... first experience with them on 2/2016. I bought a Kia Forte. Then in 2017 I traded in for a van. Then in 10/2019 I traded that for a 2019 van. Every time I go there they make my kids and I feel like family. They all have taken good care of me. I know I will only go there to buy my cars. Thank you all at Kia Universal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We can't thank you enough for being a loyal Greenway Kia of Hickory Hollow customer! It's wonderful to hear that you've had three great buying experie...nces and that you and your family feel comfortable working with our team. We are so glad to see this feedback and look forward to serving you for years to come.


    Worked with:
    Hal Dennison

    Sales Consultant

    (4.8) 45 reviews

    Shane Mckee

    General Manager

    (4.3) 20 reviews

  • March 4, 2018

    Jay Stewart asked to help me once I told him what I wanted he was there every step of the way to make the process easy and stress free...I told him I came... for the Stinger GT2 Floor model of course...He said not a problem ...He explained to me he had a GT1 I can test drive right now...While on the drive we talked about every feature about the car which of course I knew going in...he explained to me he'd make sure that it'll be a very smooth transaction which is was..He also made them do a detail of the car and I left with a full tank of gas...He also personally called me to inform me that my plates were in..If you're looking to buy a car go see Jay Stewart!!!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2019

    Nicole is always so welcoming and friendly! She always let me know what's going on and what needs to be done, and they always finish with hand wash. They... go out of their to try and find discounts and recommend what's more important if you're in a bind. They're always willing to work with you.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shelby, thank you for the lovely compliments of Nicole and our service team here at Greenway Kia of Hickory Hollow! We're always here to do what's bes...t for our guests and we're glad you feel the same way. Thanks so much for your business and the five-star review!

  • 5.0 out of 5
    October 8, 2019

    Excellent Service as always. Staff is courteous and knowledgeable. From making the appointment to paying the bill, everyone is helpful and friendly. I... think it funny that just because I am having my vehicle serviced that I am offered a new deal on a new vehicle when mine is only 1 year old.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words about our service! We are grateful for your business as well as your feedback. We look forward to serving you next time a...t Greenway Kia of Hickory Hollow.


    Worked with:
    Ronnie Carter

    Sales Consultant

    (5.0) 21 reviews

    Van Bush

    Service Manager

    (5.0) 6 reviews

    Terence Kelley

    Sales

    (4.9) 23 reviews

    Hal Dennison

    Sales Consultant

    (4.8) 45 reviews

    Shane Mckee

    General Manager

    (4.3) 20 reviews

    Michael Muhhamad

    Finance Manger

    (4.4) 10 reviews

    Stephen Bates

    Service Advisor

    NOT RATED

    Jennifer Alvarado

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 2, 2019

    I greeted promptly. The staff was very friendly. They addressed My maintenance concerns and had me on my way in such a timely manner. I was provided contact... info if i had any additional questions or concerns. The gold star customer treatment blew me away.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Serena - We love to hear that you were blown away by our service! It's wonderful that your repairs were completed and you got back out on the roads qu...ickly Thank you so much for the rave review!

  • 5.0 out of 5
    September 27, 2019

    My name is Brandon I recently bought a 2017 Nissan Titan from this place. The service that I received was well over what was expected, I want to thank... Shane Walsh for taking great care of me and my buying needs. I went to the dealership to take a look at the truck I was wanting to purchase and was able to go back to work and finish the paperwork over the phone. At the end of the day I went back signed the paperwork and drove home in my truck. Thank you to the Greenway Kia in Nashville for taking care of me and helping me look at buying a truck that I wanted.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Brandon - Reviews like this one make our day! We are so glad that our service stood out to you and that Shane made it easy for you to get into your... 2017 Nissan Titan. It's wonderful to hear that you were able to get a car you really wanted. Thank you from all of us at Greenway Kia of Hickory Hollow!


    Worked with:
    Michael Muhhamad

    Finance Manger

    (4.4) 10 reviews

  • 5.0 out of 5
    September 13, 2019

    I was pleased very much with the s es service and how I was told about how I could make payments on my brakes service. And I got in and out in good time

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Stearnes! Thank you for your review of Greenway Kia of Hickory Hollow. It's wonderful to read your positive feedback about your recent service visi...t and we hope to see you again soon. Have a great day and thank you for your support!

  • 1.0 out of 5
    August 9, 2019

    Had an issue with a used car purchased there. the service department left my car worse then what it was. When asking for the manager he was absolutelty... NO HELP saying that my purchase was as is. I wouldve fixed it but I brought the car in 2 times and wasnt made aware of this until my 3rd visit. Thanks for taking care of a 6 year customer. This is my 2nd but last vehicle bought there and i will make sure to not recommend purchasing vehicles from there.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are grateful for your longterm business and I hate to see that we've let you down. I apologize for the issues you're experiencing with your vehicle... and would like to get the details of what transpired here. I'm going to see if I can locate your contact information, but would you please call me at 615-731-0099? Thank you, Joe Tortoric - General Sales Manager


    Worked with:
    Shane Mckee

    General Manager

    (4.3) 20 reviews

  • 5.0 out of 5
    August 3, 2019

    Hal Dennison, our salesman, was fantastic. He helped us find a vehicle that fit our budget and the vehicle had low mileage! I am excited about my Kia... Sportage!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your Kia Sportage! We are so happy to hear that you enjoyed working with Hal and that he matched you with the best car for you. Tha...nk you for coming to Greenway Kia of Hickory Hollow!


    Worked with:
    Hal Dennison

    Sales Consultant

    (4.8) 45 reviews

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