Greenway Kia of Hickory Hollow

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4.5
(724 reviews)
Visit Greenway Kia of Hickory Hollow
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
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Service Sales
Monday 7:00am–5:30pm 9:00am–8:00pm
Tuesday 7:00am–5:30pm 9:00am–8:00pm
Wednesday 7:00am–5:30pm 9:00am–8:00pm
Thursday 7:00am–5:30pm 9:00am–8:00pm
Friday 7:00am–5:30pm 9:00am–8:00pm
Saturday 8:00am–4:00pm 9:00am–8:00pm
Sunday Closed 11:00am–6:00pm
New (877) 685-1399 (877) 685-1399
Used (866) 918-1761 (866) 918-1761
Service (866) 742-3293 (866) 742-3293

Inventory

See all 68 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2012.
Universal Kia treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form.
We look forward to serving you!
WE WANNA SEE YA IN A KIA

Service center

Phone number (866) 742-3293

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

4.5
(724 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia of Hickory Hollow from DealerRater.

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5.0

I been with this dealership for years and Robert was my

I been with this dealership for years and Robert was my helper today and he was great and helped me with my needs and told me what I needed to keep my vehicle running smooth and he made me feel comfortable and made my day

Dealer response

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Robert and the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back again down the road!

5.0

Yassin was great to work with.

Yassin was great to work with. He satisfied all our needs, and stayed late to close the deal. We were from out of town, and we hit off right away. They made us feel very welcome. The manager, finance, and Yassin took great care of our needs, and love the new SUV. Yassin you are truly part of the BEAST Family!!!! IF you are looking for a car or SUV , Call Yassin, my new family member.

Dealer response

Thank you for the great review! We are thrilled to hear that Yassin and the team delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Greenway Kia of Hickory Hollow!

5.0

My experience was very good.

My experience was very good. I love my new car. Everything was nice. Liked my salesperson

Dealer response

We're glad our team helped make your experience a success! From all of us at Greenway Kia of Hickory Hollow, enjoy your new ride!

5.0

Needed service on my Sorento and Greenway Kia!!!

Jason was great and service was excellent. Exceeded my expectations and service was done in a timely manner. I will be back. Thank you Jason.

Dealer response

Thank you for your review, Linda. We're glad that Jason worked hard to assist you! See you again next time here at Greenway Kia of Hickory Hollow.

5.0

Jason was very professional.

Jason was very professional.and cared about my needs. He even had my car washed after a 10 day vacation and it looked like new!

Dealer response

Renee, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Jason. Drive safely, and we hope to see you back again at Greenway Kia of Hickory Hollow!

5.0

Service staff is extremely friendly and professional.

Service staff is extremely friendly and professional. It was a busy Friday morning. Jason explained the recommended 30k service and the estimated cost prior to the work being done. Michelle kindly conversed with me as I waited in line, explaining where the water, coffee and temporary bathrooms were located. My vehicle was washed by hand, awesome job done. Due to the ongoing construction, trailers are setup as temporary offices but they are not identified. It would be helpful if they were clearly identified so one knows where to go. Others confused me for an employee, asking where to go to pay their bill, for example.

Dealer response

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jason, Michelle, and the Greenway Kia of Hickory Hollow team. Drive safely, and we will be sure to keep this feedback in mind in the future!

5.0

Caring, Had a great salesperson and Great finance person.

Caring, Had a great salesperson and Great finance person. While working with dealership under renovation

Consumer response

They had the only car available that I wanted and easy to work with.

Dealer response

Thank you for the great review! We are so glad to hear that you found the right vehicle working with the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back again down the road!

2.0

Our initial salesperson disappeared after the first

Our initial salesperson disappeared after the first appointment and never returned Ed calls. Our second salesperson was very kind and friendly, but not super knowledgeable about the vehicle and it’s functions. The process was long— delivery of our vehicle was a week later than we were told and then we were told we would be able to just stop by and quickly pick up but the process to get the vehicle took 3 hours.

5.0

portable are nice can't wait to see new building.

They was helpful soon as I walked out my car for my appointment oil change and tire rotation it was 4 people ahead of me and I wasn't there a hour

Dealer response

Ruby, thank you for the great review! We are thrilled to hear that you had a successful and efficient service experience working with the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back again down the road!

2.0

kia leave you with out a car

I took my car in on May 14th 2022 and they took it until July 17th 2022 and put a caliper converter but before that they put 2 transmission this been going on for over a year I am so flustrated I just got my car back two weeks ago and it is still doing the same thing now they want me to bring it back again why to keep it another 2 months and me not having transportion if it wasn't for my grandson using his car i couldn't get to the doctor or my parttime job it's been over a year and they can't fix the car it keeps jumping when i take off and going up the uphill is slow. I'm so slow trier of this mess.

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