Do NOT invest your money into this "business". They will blatantly lie to your face, mislead you under false pretenses, and disregard all integrity.... I know this is a car business, but this is blatant and intentional disrespect. Billy(one of the managers) and Jason (the general manager) are not friendly, condescending, and liars. They sold me a car and initiated a transaction, knowing my case. During, the salesperson and financial person knew I didn't have a NC drivers license. They continued to sell me the car knowing I didn't have all of the requirements for this establishment. Then I get a text saying that I have to procure a license in TWO days in the middle of the Coronavirus panic (when the DMV and everything else is closed). I was very transparent with Jason that I had the soonest appointment in April. He still told me that it "costs money to have this car on the lot" but would not answer how long it's been on the lot prior to me buying it. Overall, it was not a pleasant experience from employees not knowing the full story to management lying. Go elsewhere.
Ms Guadalupe Hewitt is an excellent seller, she is a definite keeper!! LOL she is very energetic, a go getter. no contact, just writing a review please
I highly recommend Bob King Mazda and David McGee (sales professional). I researched used vehicles online but ended up buying a 2012 Mazda 3. They worked... very hard to make sure the monthly payments were where I needed them to be and that I was completely satisfied with the car. They follow up after the sale and answer any questions or concerns. I would definately recommend this dealership.
We have recieve an excellent service from Ms Guadalupe Hewitt, she is very accommodating and answers all your question, she ‘s very knowledgeable and... she is highly commendable..Congratulations to BobKing for having such a good employee like her.Surely she is an asset to your company..
Angie and I had a good experience in purchasing a new Hyundai Santa Fe Sport SUV from Bob King Hyundai. Our thanks to "the man" Michael Warren and Zach... Perry for their help in this purchase! They both were very friendly, knowledgeable, and helpful in the purchase of our new SUV!
Working with Guadalupe Hewitt was a pleasure. She was very knowledgeable and was committed to putting me in the right vehicle. She listened to what I wanted... and showed me my options quickly and professionally. During the price negotiations, Marcus Bryant and Jarad Booth worked with me to arrive at a price that I felt was very fair. I bought a Sonata from Bob King Hyundai in 2011 that was one of the best cars I have ever owned. This time I moved to the Genesis and am looking forward to enjoying it for years to come. I highly recommend Guadalupe as well as the sales management team at this dealership.
I will never ever ever buy or recommend anything from this place again. Regretting EVERYDAY I bought anything from them. Terrible customer service. Terrible... communication. Terrible repairs.
Satisfied My experience with this dealership was very satisfying. They knew that I had limited time and took into consideration my needs and addressed... all my concerns. Everyone there that I met was courteous and professional. Even went the extra mile for me and delivered my car to my home.
I had been looking at and test driving various cars in an effort to select the best car for my work [insurance sales, on road]. Replacing my Hyundai Azera... was not going to be an easy task. It was a great car for 8 1/2 years that served me well, was super comfortable, handled like a Caddy, and was the most reliable car of my life. Back in 2006 when I got my Azera, a LTD was $25K. They are no longer that inexpensive, so I wanted to get the best fuel economy, safety, and comfort I could for a decent price. I liked the Sonata Hybrid, but unexpectedly needed a car sooner than later [due to a mishap, not caused by myself], so I started looking at what I could get for little or nothing down. After test driving four different cars [one was a Ford Fusion], I was most pleased with the ride, handling, and five star safety rating of the Elantra GT. It has all the technology I need to do my insurance sales job, Navigation, Bluetooth, and so much more ... it's unbelievable what is on this car! It has so many ways to adjust the car and settings to meet my personal tastes and needs in handling, steering, fuel economy, safety, and technology, that it is truly a "personal" car ... set up to serve me. Robert Starnes was great to work with, as he is very up-to-date on his product! He knows everything about these vehicles and their engines. He knows how to program them after the sale, and he has been there for me in helping me understand and continue to learn how to use my car to its' potential. I really appreciate that he was very calm all the time. Buying cars is extremely stressful for me ... I would rather visit a dentist and have teeth pulled. This is the first time in my life that I didn't cry over the stress involved in purchasing a car. Usually my husband would have to come in and "dicker" with the sales people/managers, etc. There was no stress, no "dickering", no hassle. There were great offers made for my trade, and fantastic rebates available for owner loyalty, military, and other new car rebates that added up to savings I wanted. I also appreciate that I was not treated any different than anyone else just because I am female. I do my research, and comparison shopping through not only internet, but test driving other brands. The value in Hyundai simply can't be beat for the money. Other brands might have the same engine, but when you drive them, you will be upset with the excessive noise, and the lack of comfort and adjustments that are offered in the Hyundai. When you live in a vehicle like I do [it's basically my office on the road], you need comfort, ease of use, no concerns over reliability, no concerns over service after the sale, and no concerns about being left on a roadside broken down. The finance manager was wonderful too ... and worked out a deal to get extra protection for the exterior and interior, and other items on this car that will help the vehicle endure my excessive driving and mileage from my employment requirements. I drive double to triple what an average driver racks up during a typical year. I finally have a dealership that I can do "complete" business with [first time in my life] ... sales and service ... and Bob King even went the extra mile and set up the waiting area for the service department to be truly "useful" to business people that have to work while they wait on their cars. They took good care of my Azera, and now they will be taking good care of my Elantra GT, and keeping me on the road for work. Thank you for a wonderful experience. Trish Smith, NC Licensed Agent - HealthMarkets/Insphere Insurance
First Time Hyundai Buyer I had not taken many steps when this good looking, young and well dressed man came up to me and my husband and said, "Good morning,... my name is Brandon Brendle and how can I help you today?" This young man was so nice and mannerly. We told him that we were interested in the Sonata and that we wanted a new car. He began telling us all about the Sonata. We told him that we like blue or light gray and he said I have just the car for you. He asked if we could give him a few minutes and he would bring out the car. He was only gone just a very few minutes when he came driving up in a beautiful Sonata. We got in it and drove it around. It drove like a Cadilac to me. The rest is history, Mr. Brandon Brendle was our sales person and he was most informative and very professional. Our experience with Bob King Hyundai today was most pleasant. We enjoyed everything about the deal except each month for 3 years we will have a payment. I guess we can enjoy the car while we are paying for it, Thanks to all the staff at Bob King Hyundai for taking the time to help us with the purchase of a new car.