Nelson Nissan

3.4
(200 reviews)
Visit Nelson Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed

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New (918) 615-4369 (918) 615-4369
Used (918) 505-4767 (918) 505-4767
Service (918) 615-2474 (918) 615-2474

Inventory

See all 276 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
The store's founder Robert Nelson established his company on faith in Jesus Christ and excellent customer service. Because of our proud history in the greater Tulsa area we have become the STANDARD for what car buying should be! All of our vehicles go through a safety inspection. We also have a robust recon department here at Nelson Nissan that ensures EVERY car will look GREAT! Our long time slogan "We'll Make A Believer Out of You" is known throughout the Tulsa area and as a result we have thousands of HAPPY customers! Stop by today and we will "Make a Believer out of You!"
We'll Make a Believer out of You!

Service center

Phone number (918) 615-2474

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

3.4
(200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Process was very easy.

Process was very easy. Most everything except the actual signing papers was handled either by email or text.

5.0

Process was very easy.

Process was very easy. Most everything except the actual signing papers was handled either by email or text.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Everyone was and everything helpful and everything they

Everyone was and everything helpful and everything they were all very attentive to my needs

5.0

Everyone was and everything helpful and everything they

Everyone was and everything helpful and everything they were all very attentive to my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

They charged $601 for a car battery and charged a

They charged $601 for a car battery and charged a whopping $169 to plug it in to see what was wrong. First of all when a customer tells a mechanic they had to jump start the car 3 times in 2 weeks common sense would be to put a volt meter on battery and check alternator. You don’t need to plug it in for common sense mechanic work. Next let’s say they like to gouge and just stick it to every customer with that bogus charge the total was still $601 with tax!! So let’s take tax off and that insane $169 fee that’s still $389 for a battery!!!! Come on !! It wasn’t enough to gouge the $169 but $389 on top of that for a BATTERY!!!

1.0

They charged $601 for a car battery and charged a

They charged $601 for a car battery and charged a whopping $169 to plug it in to see what was wrong. First of all when a customer tells a mechanic they had to jump start the car 3 times in 2 weeks common sense would be to put a volt meter on battery and check alternator. You don’t need to plug it in for common sense mechanic work. Next let’s say they like to gouge and just stick it to every customer with that bogus charge the total was still $601 with tax!! So let’s take tax off and that insane $169 fee that’s still $389 for a battery!!!! Come on !! It wasn’t enough to gouge the $169 but $389 on top of that for a BATTERY!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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2.0

Bought a $54000 vehicle.

Bought a $54000 vehicle. Trim piece fell off during shipping. I took months to get another which fell off again. Still waiting for it to be replaced. Faulty seat belt. The first time I told them about it (at my first service) they dismissed us and said nothing was wrong. When I took it in for the second service I showed them the little elastic piece that was broken that keeps the seat belt from becoming stuck down in the seat when you try to fasten it. Supposedly they ordered a new seat cover which the piece is attached to. It has been over a month and still waiting. Had a leak when it rains hard. They couldn’t find the leak. Had the car over a year and it has never been complete. It would be nice to talk directly to the person working on the car.

2.0

Bought a $54000 vehicle.

Bought a $54000 vehicle. Trim piece fell off during shipping. I took months to get another which fell off again. Still waiting for it to be replaced. Faulty seat belt. The first time I told them about it (at my first service) they dismissed us and said nothing was wrong. When I took it in for the second service I showed them the little elastic piece that was broken that keeps the seat belt from becoming stuck down in the seat when you try to fasten it. Supposedly they ordered a new seat cover which the piece is attached to. It has been over a month and still waiting. Had a leak when it rains hard. They couldn’t find the leak. Had the car over a year and it has never been complete. It would be nice to talk directly to the person working on the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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5.0

Very good car buying experience

One of the best car buying experience ever and I’ve bought a few cars. Ask for Nikki she did an outstanding job. So give them a try.

5.0

Very good car buying experience

One of the best car buying experience ever and I’ve bought a few cars. Ask for Nikki she did an outstanding job. So give them a try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

Bought car and there was a problem with the head unit.

Bought car and there was a problem with the head unit. They assured me they would fix it and gave me a ‘we owe’. They had my car 4 weeks, but only ordered the part the day before it was ‘fixed’. They ended up taking it to a different place without telling me and installed a completely different head unit that isn’t compatible with the vehicle without asking me, in order to save them money. I’ve tried calling and messaging and have been told the general sales manager is supposed to call us, but still haven’t heard anything days later. I was very patient throughout the whole process, but there have been so many issues that I haven’t even listed here. I would not recommend buying a vehicle here.

1.0

Bought car and there was a problem with the head unit.

Bought car and there was a problem with the head unit. They assured me they would fix it and gave me a ‘we owe’. They had my car 4 weeks, but only ordered the part the day before it was ‘fixed’. They ended up taking it to a different place without telling me and installed a completely different head unit that isn’t compatible with the vehicle without asking me, in order to save them money. I’ve tried calling and messaging and have been told the general sales manager is supposed to call us, but still haven’t heard anything days later. I was very patient throughout the whole process, but there have been so many issues that I haven’t even listed here. I would not recommend buying a vehicle here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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3.0

Was very interested in this car, put in a credit

Was very interested in this car, put in a credit application, & then they sold it. Good got then, I guess! I gotta keep searching now! Very nice customer service.

3.0

Was very interested in this car, put in a credit

Was very interested in this car, put in a credit application, & then they sold it. Good got then, I guess! I gotta keep searching now! Very nice customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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3.0

I spoke with Keith, who was great, had some worries about

I spoke with Keith, who was great, had some worries about the tires and told they were great. I just replaced all tires because they were worn out. I feel like I was duped by the manager. Now I’m spending $800.00 on tires I was told were perfect…before my first payment. The tires were worn out and I made this clear to the manager. Wanted the car and trusted the manager. Not a great review for the dealership. You got me!

3.0

I spoke with Keith, who was great, had some worries about

I spoke with Keith, who was great, had some worries about the tires and told they were great. I just replaced all tires because they were worn out. I feel like I was duped by the manager. Now I’m spending $800.00 on tires I was told were perfect…before my first payment. The tires were worn out and I made this clear to the manager. Wanted the car and trusted the manager. Not a great review for the dealership. You got me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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2.0

Purchased Altima in 2016.

Purchased Altima in 2016. 1N4AL3AP4GC167095 Tired of hearing the same noise every day. Pleasant purchase experience. Started get a rattling noise when first started for about a minute. Had in for regular service and asked for this to be checked. This was on more than one or two occasion. I asked the service advisor about this & he explained that during routine service the person does not check the item enquired. Just the regular maintenance of oil - filter etc.. This explains why it was never checked during service. But, there were no notes made of the complaint. Left the vehicle. Picked up & I was told it did not make the sound when started for them. They did find a broken weld at Catalytic Converter heat shield. They explained this would cost around 1200.00 to correct. They could not make the repair. ( spot weld ). Only replace the part. Heat shield is part of the converter. Took to muffler place in Tulsa. Welded . No Charge. Took less than 5 minutes. Tipped him 20.00. Did that fix the problem? No. The response from the service advisor was just have to wait, " it's under warranty" . It makes this noise 99% of every morning start-up. I am sure this is heat related in an exhaust area. Noise slowly dissipates after heat. Does not make the noise if turned off & restarted. During aftermath of Covid ran over a dear. Literally, it had been hit and was laying across road. It was at night. Brought in the next day to have someone do a visual check underneath for damage. This is where I purchased the Altima. I was told they were completely booked on appointments couple week. I could make appointment or take to a Same Day Auto Repair to check. Did this. Took to where I get my other vehicle's serviced. They are on it if you just need regular PM servicing.

2.0

Purchased Altima in 2016.

Purchased Altima in 2016. 1N4AL3AP4GC167095 Tired of hearing the same noise every day. Pleasant purchase experience. Started get a rattling noise when first started for about a minute. Had in for regular service and asked for this to be checked. This was on more than one or two occasion. I asked the service advisor about this & he explained that during routine service the person does not check the item enquired. Just the regular maintenance of oil - filter etc.. This explains why it was never checked during service. But, there were no notes made of the complaint. Left the vehicle. Picked up & I was told it did not make the sound when started for them. They did find a broken weld at Catalytic Converter heat shield. They explained this would cost around 1200.00 to correct. They could not make the repair. ( spot weld ). Only replace the part. Heat shield is part of the converter. Took to muffler place in Tulsa. Welded . No Charge. Took less than 5 minutes. Tipped him 20.00. Did that fix the problem? No. The response from the service advisor was just have to wait, " it's under warranty" . It makes this noise 99% of every morning start-up. I am sure this is heat related in an exhaust area. Noise slowly dissipates after heat. Does not make the noise if turned off & restarted. During aftermath of Covid ran over a dear. Literally, it had been hit and was laying across road. It was at night. Brought in the next day to have someone do a visual check underneath for damage. This is where I purchased the Altima. I was told they were completely booked on appointments couple week. I could make appointment or take to a Same Day Auto Repair to check. Did this. Took to where I get my other vehicle's serviced. They are on it if you just need regular PM servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

Horrible service

Worst experience ever. Working a deal and they sold it out from under me with no heads up. I will never buy from theirs place

1.0

Horrible service

Worst experience ever. Working a deal and they sold it out from under me with no heads up. I will never buy from theirs place

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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