Nelson Nissan

I am on my second vehicle from this dealership. If I didn't love the Rouge so much I would have chosen a different dealer for my 2nd car. 1st car experience... was not the greatest. Horrible service on getting repairs from literally day one. I was told to bring my car in and then they didn't have an appointment for me. Went back, got a loaner car that had a flat the next day, Came to get my car and they couldn't find it. Was told that they were going to wash it and fill the gas tank and that never happened. This car (current one) I am having an issue with my driver side window. Trying to schedule an appointment and can't seem to get a response. If it wasn't under warranty I would just go somewhere else. My next car will not be from Nelson.

Armando, the sales representative was very courteous and informative. He answered all questions and explained them with details. Thank you Armando for... being so courteous.

Probably the best buying experience that I have ever had with a dealership

I contacted the dealership asking about a used car. 24 hours later they get back to me. They quote me one price when the price over the phone, when the... price on the windshield is cheaper. I repeatedly ask them what’s wrong with the car. They never will tell me, all they say is come in, so they can give u their sales pitch. What happens to honest sales.

I purchased a new Nissan Rogue at this dealership in 2008. I just sold it today. Tomorrow I am going back to Nelson to test drive a 2019 Nissan Kicks.... Danny and the sales team were awesome and didn’t come across like a “car salesman”. I’ve loved that car and the mostly excellent service I’ve received for over 10 years. So much do, I’m buying another new car from them this weekend.

Bought the car there. It needed service after 8 months. They set up appt - had us come on Sat- they don’t have service techs on Sat. Finally get in... a 2nd time - loaner car wasn’t available. The quality of service isn’t what it should be.

From the minute I walked in, to the day I picked up my truck, everyone I dealt with here was helpful and friendly. I would recommend them to anyone looking... for a new or used vehicle.

My salesman Paul seemed truly caring about my son and I and helped us find a car in our budget range. I didn't feel hurried and pressured and enjoyed... my experience.

I recently drove almost 4 hours away to be able to buy a vehicle from this lot. From the very beginning Josh was amazing. He was straight forward and... a pleasure to deal with. Brian in finance was also amazing. This was the easiest car buying experience ever. Thank you guys!

Slow service - over 2 hours for an oil change; have to wait more than three weeks to get my A/C looked at because there’s no technician available. Drive... into the bay, four people saw me, looked at me and no one greeted me or said a word to me.