Merle Stone Chevrolet

On 6/14/21 I negotiated a deal for a new Traverse after 6 hours of negotiating with salesman Alex we reached a deal. Keeping in mind Alex was conversing with his manager Jason Martin the entire time. I said we have a deal . I was Then told there had been a appointment made with another buyer to look at this vehicle. The vehicle was due to arrive on or about the 24th . Jason then took the phone from Alex and said they could not make the deal. My response was for 6 hours you have negotiated in bad faith . MARTIN SAID YES WE HAVE . I received a call today from Alex wanting my business on a model that is more expensive. BUYERS BEWARE THIS LOCAL DEALERSHIP IS LACKING INTEGRITY FAIRNESS AND HONesty

Excellent service, great place to do business with!

I had quite a few doubts about getting a vehicle. When I went in Javier Cruz was super friendly as well as attentive. He seemed honest and helped me get what worked best for me.

It was a great process, Javier and Mario were great help.

We had the ABSOLUTE best experience with Mario and Jorge in Porterville. They were the best, and went above and beyond to make sure we got what was promised and discussed. Very happy with the entire experience.

Absolutely OUTSTANDING service and employees!! Went above and beyond!!!

This is the second car we have purchased from Merle Stone. Our car salesman has been Javier. We have come back to this dealer because they make us feel welcomed and stand behind their product. Javier has gone above and beyond by making additional phone calls to see that our needs are met and just to see how we are doing. It's this kind of dedication that will bring us back.

I was impressed with everything about this dealership, it was clean and the atmosphere was so welcoming. I stopped by not expecting to get a car, but just wanting to look. Ricardo was very helpful and polite, not pushy at all. The manager was also great. Ricardo found me the car I had actually been looking into and was able to answer all of my questions and explain them in terms that I could understand. It can be a little intimidating for a woman to go into a dealership by herself but they made it virtually painless and such a good experience. They did all they could to get me the best deal that I could not have gotten anywhere else. They even filled the gas tank up before I left. I highly recommend this dealership and I'm in love with my new car!!

It was a great experience doing business with Javier and Mario..very pleased with my new car !

Javier was awesome to work with and answered all my questions and explained all the steps in the car buying process. This was my first vehicle purchase and I will recommend this dealership every chance I get. Thanks for giving me such awesome service!