Merle Stone Chevrolet

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4.8
(50 reviews)
Visit Merle Stone Chevrolet
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:00am–7:00pm
Tuesday 7:00am–6:00pm 8:00am–7:00pm
Wednesday 7:00am–6:00pm 8:00am–7:00pm
Thursday 7:00am–6:00pm 8:00am–7:00pm
Friday 7:00am–6:00pm 8:00am–7:00pm
Saturday Closed 9:00am–5:00pm
Sunday Closed Closed
New (559) 853-4531 (559) 853-4531
Used (559) 306-3309 (559) 306-3309
Service (559) 339-0061 (559) 339-0061

Inventory

See all 34 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2009.
At Merle Stone Chevrolet - Porterville our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations deliver the best service possible and make car shopping fun!
"Where First Time Buyer's Become Lifetime Customers...Everyday!"

Service center

Phone number (559) 339-0061

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.8
(50 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Bargain in bad faith

On 6/14/21 I negotiated a deal for a new Traverse after 6 hours of negotiating with salesman Alex we reached a deal. Keeping in mind Alex was conversing with his manager Jason Martin the entire time. I said we have a deal . I was Then told there had been a appointment made with another buyer to look at this vehicle. The vehicle was due to arrive on or about the 24th . Jason then took the phone from Alex and said they could not make the deal. My response was for 6 hours you have negotiated in bad faith . MARTIN SAID YES WE HAVE . I received a call today from Alex wanting my business on a model that is more expensive. BUYERS BEWARE THIS LOCAL DEALERSHIP IS LACKING INTEGRITY FAIRNESS AND HONesty

5.0

Excellent place to do business!

Excellent service, great place to do business with!

Dealer response

We are happy to provide such excellent service. Please let us know if there is anything else we can do for you; we are more than happy to help!

5.0

Buyer

I had quite a few doubts about getting a vehicle. When I went in Javier Cruz was super friendly as well as attentive. He seemed honest and helped me get what worked best for me.

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Merle Stone Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

4.8

Owner

It was a great process, Javier and Mario were great help.

Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

5.0

Mario and Jorge

We had the ABSOLUTE best experience with Mario and Jorge in Porterville. They were the best, and went above and beyond to make sure we got what was promised and discussed. Very happy with the entire experience.

Dealer response

Hi, we're so glad that Mario and Jorge were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit.

5.0

BEST EXPERIENCE EVER

Absolutely OUTSTANDING service and employees!! Went above and beyond!!!

Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!

5.0

Merle Stone Chevrolet

This is the second car we have purchased from Merle Stone. Our car salesman has been Javier. We have come back to this dealer because they make us feel welcomed and stand behind their product. Javier has gone above and beyond by making additional phone calls to see that our needs are met and just to see how we are doing. It's this kind of dedication that will bring us back.

Dealer response

Hello, we're happy to read that Javier went above and beyond during your visit! We sincerely value your repeat business and look forward to your next visit! Take care!

5.0

The best car buying experience

I was impressed with everything about this dealership, it was clean and the atmosphere was so welcoming. I stopped by not expecting to get a car, but just wanting to look. Ricardo was very helpful and polite, not pushy at all. The manager was also great. Ricardo found me the car I had actually been looking into and was able to answer all of my questions and explain them in terms that I could understand. It can be a little intimidating for a woman to go into a dealership by herself but they made it virtually painless and such a good experience. They did all they could to get me the best deal that I could not have gotten anywhere else. They even filled the gas tank up before I left. I highly recommend this dealership and I'm in love with my new car!!

Dealer response

Ricardo and our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Camry

It was a great experience doing business with Javier and Mario..very pleased with my new car !

Dealer response

Hello, thank you for taking the time to leave such a great review and rating. Customer service is always our top priority and we are glad to hear that your experience working with Javier and Mario reflected that. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Thanks!

Javier was awesome to work with and answered all my questions and explained all the steps in the car buying process. This was my first vehicle purchase and I will recommend this dealership every chance I get. Thanks for giving me such awesome service!

Dealer response

It was a joy to read your comments about Javier and your car-buying experience! We hope you will not hesitate to reach out for any automotive needs down the road. Thanks, Merle Stone Chevrolet Porterville Team

Read all 50 reviews