Reviews
Write a reviewGreat Dealership
Alex was great to work and James in finance too. The dealership was clean and neat.
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Very helpful Alex was. And looking forward for him
Well my experience in Merle stones with Alex was spectacular in every way. And I also want to say he helped me get what I really wanted and he didn't stop until he hit the ball out of the park .
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Bargain in bad faith
On 6/14/21 I negotiated a deal for a new Traverse after 6 hours of negotiating with salesman Alex we reached a deal. Keeping in mind Alex was conversing with his manager Jason Martin the entire time. I said we have a deal . I was Then told there had been a appointment made with another buyer to look at this vehicle. The vehicle was due to arrive on or about the 24th . Jason then took the phone from Alex and said they could not make the deal. My response was for 6 hours you have negotiated in bad faith . MARTIN SAID YES WE HAVE . I received a call today from Alex wanting my business on a model that is more expensive. BUYERS BEWARE THIS LOCAL DEALERSHIP IS LACKING INTEGRITY FAIRNESS AND HONesty
Excellent place to do business!
Excellent service, great place to do business with!
We are happy to provide such excellent service. Please let us know if there is anything else we can do for you; we are more than happy to help!
Buyer
I had quite a few doubts about getting a vehicle. When I went in Javier Cruz was super friendly as well as attentive. He seemed honest and helped me get what worked best for me.
Hi, we're happy you found our staff to be so supportive during your experience here at Merle Stone Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
Owner
It was a great process, Javier and Mario were great help.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Mario and Jorge
We had the ABSOLUTE best experience with Mario and Jorge in Porterville. They were the best, and went above and beyond to make sure we got what was promised and discussed. Very happy with the entire experience.
Hi, we're so glad that Mario and Jorge were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit.
BEST EXPERIENCE EVER
Absolutely OUTSTANDING service and employees!! Went above and beyond!!!
We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!
Merle Stone Chevrolet
This is the second car we have purchased from Merle Stone. Our car salesman has been Javier. We have come back to this dealer because they make us feel welcomed and stand behind their product. Javier has gone above and beyond by making additional phone calls to see that our needs are met and just to see how we are doing. It's this kind of dedication that will bring us back.
Hello, we're happy to read that Javier went above and beyond during your visit! We sincerely value your repeat business and look forward to your next visit! Take care!
The best car buying experience
I was impressed with everything about this dealership, it was clean and the atmosphere was so welcoming. I stopped by not expecting to get a car, but just wanting to look. Ricardo was very helpful and polite, not pushy at all. The manager was also great. Ricardo found me the car I had actually been looking into and was able to answer all of my questions and explain them in terms that I could understand. It can be a little intimidating for a woman to go into a dealership by herself but they made it virtually painless and such a good experience. They did all they could to get me the best deal that I could not have gotten anywhere else. They even filled the gas tank up before I left. I highly recommend this dealership and I'm in love with my new car!!
Ricardo and our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!