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Capital Subaru of Greensboro

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (883 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2018 consumer dealer award
New (877) 904-4733 (877) 904-4733
Used (877) 312-8475 (877) 312-8475
Service (888) 928-0603 (888) 928-0603

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (883 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Subaru of Greensboro from DealerRater.

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380 miles from home .... needed help !!!

While in Winston-Salem in a family medical emergency from Metro Atlanta, we had a “Check Engine” light illuminate in our 2013 Subaru Outback.. The Winston-Salem Subaru Dealer offered to let us park our car in their lot until they could check it out in 7 -10 days. Capital Subaru immediately offered to diagnose our problem. In less than 30 minutes our service manager told us that we had a bad Catalytic Converter. We authorized repair and added an oil change service to the job. In less than 4 hours, all work was complete. Our 2013 Subaru has 120,000+ miles. We are in Winston-Salem frequently and will always try to schedule our routine maintenance at Capital Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience

Bob Cooley was very knowledgeable about the car we ended up buying. He made the experience of buying a car a pleasure. He followed through on everything he said he was going to do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Subaru Recall for my 2016 Crosstrek

I received a letter from Subaru about. Recall for my brake light. I called made an appointment, went to dealership was greeted by Tyrone Williams. I asked about another concern about my brake he had the technician check that out & complete the recall brake light & do a courtesy multipoint inspection all while I waited in customer lounge. Great work Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Warranty repair completed quickly as promised

I needed a brake light switch repair under recall. I was able to schedule an appointment in just a few days, and the repair was completed within the time promised.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service center mistake causing huge inconvenience

brought outback for recall weeks ago. was told need to order a part to fix. made appt last wk and called to ensure part was there. told it was. dropped off and called later to learn part was not there. so annoying and very inconvenient. i was warmed that this location was poor. will go to burlingtong going forward.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everything went ok

I think mr Pound did a great job of presenting the car to me as I ask and answering all my questions to my satisfaction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quicker than estimated time.

I went in for a recall fix. They estimated the time for them to fix the issue was one hour. It only took them roughly twenty minutes. I was in and out in no time. Very nice and pleasant to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

recall for brake part

Very prompt very little wait time got checked in and about 20 minutes later they had my car ready to go. Very pleased with the staff and how I was treated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent

Capital Subaru Hyundai crew is always great to work with to the point I even take my none Subaru, Hyundai vehicle here because I trust the service and attention to detail that they offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

It was easy to schedule my appointment online. Upon arrival, Ty was friendly, courteous and professional. I waited while car was being serviced. Prompt service. Fast and easy check out when service was completed. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.