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Marc Miller Buick GMC

(55 reviews)
Visit Marc Miller Buick GMC
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm Closed
Sunday Closed Closed

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New (918) 948-8668 (918) 948-8668
Used (918) 932-1514 (918) 932-1514
Service (918) 720-0981 (918) 720-0981

Inventory

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About our dealership

This seller has been on Cars.com since August 2009.
As the premier Tulsa Buick & GMC dealer Marc Miller Buick GMC would like to help you! Whether you?re researching new Buicks GMCs used cars are ready to buy or are looking for a reliable service and parts department our Buick GMC dealership in Tulsa has you covered! As your Tulsa auto dealer we also proudly serve the surrounding areas of Muskogee and Broken Arrow as an Oklahoma Buick GMC and Oklahoma used car dealer.
Marc Miller Buick GMC! Where good service makes a good deal even better!

Service center

Phone number (918) 720-0981

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marc Miller Buick GMC from DealerRater.

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I purchased a brand-new 2023 GMC Terrain a year ago and

I purchased a brand-new 2023 GMC Terrain a year ago and have encountered numerous issues with this dealership. I bought my car from Eli Lopez and was promised a manufacturer's warranty, Scratch and Dent Repair, and three years of Sirius XM service. Initially, I had to return the car the following week because it had pre-existing scratches that needed repair. Soon after, someone dinged my vehicle, and when I tried to bring it in for repair, Eli had already left the dealership. He advised me to contact the dealership and ask for a manager for assistance. However, they turned me away, claiming they no longer offer that service and instead tried to sell me a paint stick to fix it myself. Now, a year and two months later, my car is experiencing problems. I’ve driven it for 45,000 miles and am outside the 36,000-mile bumper-to-bumper warranty, but I still qualify for the "Power Train 60,000" warranty. Whenever I accelerate, the engine displays a "Reduced Engine Power" warning, the car shakes significantly, and it struggles to climb hills during these episodes. I broke down in Muskogee and called my original dealership, which advised me to take it to any GMC dealership for repairs. We took it to Muskogee GMC, where they informed me that the issue was a faulty fuel pump, which was not covered under any warranty. I ended up paying $1,000 for a new fuel pump and diagnostic service. Two days later, the car exhibited the same symptoms but with a different error code, now showing "Electronic Control System." The traction control light was illuminated, and the car was shaking again. Luckily, I was near my original dealership, so I took it there, but they told me I would need to pay ANOTHER diagnostic fee, despite having just paid one the week before. This dealership is incredibly unprofessional. I do not recommend buying a car from them. Their service department operates on a "first come, first served" basis, and their loaner cars are fully booked. They simply put you on a list and promise to call later. It’s been two weeks since I was added to the list, and I haven't received a call. Be warned: you can't get in for any diagnostic work with an appointment, and your car could be in their shop for days or even weeks due to their loose scheduling. If you do decide to buy from them, get everything in writing, or they will manipulate you endlessly. And unfortunately, if you’re a woman, be prepared for the service department to speak to you as if you’re incompetent.

I purchased a brand-new 2023 GMC Terrain a year ago and

I purchased a brand-new 2023 GMC Terrain a year ago and have encountered numerous issues with this dealership. I bought my car from Eli Lopez and was promised a manufacturer's warranty, Scratch and Dent Repair, and three years of Sirius XM service. Initially, I had to return the car the following week because it had pre-existing scratches that needed repair. Soon after, someone dinged my vehicle, and when I tried to bring it in for repair, Eli had already left the dealership. He advised me to contact the dealership and ask for a manager for assistance. However, they turned me away, claiming they no longer offer that service and instead tried to sell me a paint stick to fix it myself. Now, a year and two months later, my car is experiencing problems. I’ve driven it for 45,000 miles and am outside the 36,000-mile bumper-to-bumper warranty, but I still qualify for the "Power Train 60,000" warranty. Whenever I accelerate, the engine displays a "Reduced Engine Power" warning, the car shakes significantly, and it struggles to climb hills during these episodes. I broke down in Muskogee and called my original dealership, which advised me to take it to any GMC dealership for repairs. We took it to Muskogee GMC, where they informed me that the issue was a faulty fuel pump, which was not covered under any warranty. I ended up paying $1,000 for a new fuel pump and diagnostic service. Two days later, the car exhibited the same symptoms but with a different error code, now showing "Electronic Control System." The traction control light was illuminated, and the car was shaking again. Luckily, I was near my original dealership, so I took it there, but they told me I would need to pay ANOTHER diagnostic fee, despite having just paid one the week before. This dealership is incredibly unprofessional. I do not recommend buying a car from them. Their service department operates on a "first come, first served" basis, and their loaner cars are fully booked. They simply put you on a list and promise to call later. It’s been two weeks since I was added to the list, and I haven't received a call. Be warned: you can't get in for any diagnostic work with an appointment, and your car could be in their shop for days or even weeks due to their loose scheduling. If you do decide to buy from them, get everything in writing, or they will manipulate you endlessly. And unfortunately, if you’re a woman, be prepared for the service department to speak to you as if you’re incompetent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Car care

Everyone is very helpful and kind. They treat you like you are important to them. They explain everything thoroughly.

Car care

Everyone is very helpful and kind. They treat you like you are important to them. They explain everything thoroughly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Marc Miller GMC, Tulsa Okalhoma

The suspension work was first class but I brought my vehicle in with my XM radio working fine and after picking up my vehicle the radio will no longer receive a signal from XM. I tried to resolve this matter with the Service Manager and was basically told there is nothing they could do for me except charge me diagnostic charges and components charges would be extra. I have bought GMC products/trucks for more than 40 years but my experience with this dealership has pushed me to rethink that in the future.

Marc Miller GMC, Tulsa Okalhoma

The suspension work was first class but I brought my vehicle in with my XM radio working fine and after picking up my vehicle the radio will no longer receive a signal from XM. I tried to resolve this matter with the Service Manager and was basically told there is nothing they could do for me except charge me diagnostic charges and components charges would be extra. I have bought GMC products/trucks for more than 40 years but my experience with this dealership has pushed me to rethink that in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bad service

DL the service manager is not good at all He didn?t not look into the broken window on my vehicle

Bad service

DL the service manager is not good at all He didn?t not look into the broken window on my vehicle

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Antonio Dominguez

It was a wonderful experience and A clean investment

Antonio Dominguez

It was a wonderful experience and A clean investment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My review speaks for itself.

I went in for an oil change to Marc Miller. Everything was good. No issues, but within 3 or 4 days my AC was not working properly so I took it to another mechanic who said there was a hose connection that was loose. The other mechanic tightened the hose and recharged the ac and it was working fine. Approximately 3 months later I went back to Marc Miller to get another oil change. I waited for about an hour when the Service Advisor came out and said they were nearly through with my car. I then waited for another hour when the guy came back out and told me they had a problem with the lift rack or something and that they did not even start working on my car and that it would be awhile. So I have to wonder why he lied to me about it being almost ready? At any rate I had already decided I needed to go elsewhere to get my oil change. I left there and after a couple days I notice my ac was not working right again. I took it to another mechanic who tightened the hose back up once again and recharged it and now it’s working fine. This is my last trip to Marc Miller. Thank you.

My review speaks for itself.

I went in for an oil change to Marc Miller. Everything was good. No issues, but within 3 or 4 days my AC was not working properly so I took it to another mechanic who said there was a hose connection that was loose. The other mechanic tightened the hose and recharged the ac and it was working fine. Approximately 3 months later I went back to Marc Miller to get another oil change. I waited for about an hour when the Service Advisor came out and said they were nearly through with my car. I then waited for another hour when the guy came back out and told me they had a problem with the lift rack or something and that they did not even start working on my car and that it would be awhile. So I have to wonder why he lied to me about it being almost ready? At any rate I had already decided I needed to go elsewhere to get my oil change. I left there and after a couple days I notice my ac was not working right again. I took it to another mechanic who tightened the hose back up once again and recharged it and now it’s working fine. This is my last trip to Marc Miller. Thank you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (918) 770-4362 at your earliest convenience. We hope to hear from you soon. Please ask for D.L. Bagwell 918-828-7031

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thank you

fast, friendly and fair. THE SERVICE WAS FAST, THE STAFF WAS FRIENDLY, AND THE PRICE WAS FAIR. I RECOMMEND THEM.

thank you

fast, friendly and fair. THE SERVICE WAS FAST, THE STAFF WAS FRIENDLY, AND THE PRICE WAS FAIR. I RECOMMEND THEM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction!

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Best prices, best value, best service,

Danny Jones is the best. He is always accommodating, friendly, loyal & knowledgeable. Love bringing my car for service here.

Best prices, best value, best service,

Danny Jones is the best. He is always accommodating, friendly, loyal & knowledgeable. Love bringing my car for service here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Hi, thanks for taking the time to leave a review.

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Great Experience!! Highly recommend!!

Our salesman, Lane, was awesome! So helpful! And, professional! Easy to get ahold of! Did a great job answering all our questions and making sure we got the new Terrain we wanted! The whole process was simple and straightforward. I would recommend this dealership and this salesman to everyone! Thank you!

Great Experience!! Highly recommend!!

Our salesman, Lane, was awesome! So helpful! And, professional! Easy to get ahold of! Did a great job answering all our questions and making sure we got the new Terrain we wanted! The whole process was simple and straightforward. I would recommend this dealership and this salesman to everyone! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Change oil

I have a great experience in your service and I?m very happy. Thank you so much!

Change oil

I have a great experience in your service and I?m very happy. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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