Reviews
Write a reviewBad service
DL the service manager is not good at all He didn?t not look into the broken window on my vehicle
Bad service
DL the service manager is not good at all He didn?t not look into the broken window on my vehicle
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Antonio Dominguez
It was a wonderful experience and A clean investment
Antonio Dominguez
It was a wonderful experience and A clean investment
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My review speaks for itself.
I went in for an oil change to Marc Miller. Everything was good. No issues, but within 3 or 4 days my AC was not working properly so I took it to another mechanic who said there was a hose connection that was loose. The other mechanic tightened the hose and recharged the ac and it was working fine. Approximately 3 months later I went back to Marc Miller to get another oil change. I waited for about an hour when the Service Advisor came out and said they were nearly through with my car. I then waited for another hour when the guy came back out and told me they had a problem with the lift rack or something and that they did not even start working on my car and that it would be awhile. So I have to wonder why he lied to me about it being almost ready? At any rate I had already decided I needed to go elsewhere to get my oil change. I left there and after a couple days I notice my ac was not working right again. I took it to another mechanic who tightened the hose back up once again and recharged it and now it’s working fine. This is my last trip to Marc Miller. Thank you.
My review speaks for itself.
I went in for an oil change to Marc Miller. Everything was good. No issues, but within 3 or 4 days my AC was not working properly so I took it to another mechanic who said there was a hose connection that was loose. The other mechanic tightened the hose and recharged the ac and it was working fine. Approximately 3 months later I went back to Marc Miller to get another oil change. I waited for about an hour when the Service Advisor came out and said they were nearly through with my car. I then waited for another hour when the guy came back out and told me they had a problem with the lift rack or something and that they did not even start working on my car and that it would be awhile. So I have to wonder why he lied to me about it being almost ready? At any rate I had already decided I needed to go elsewhere to get my oil change. I left there and after a couple days I notice my ac was not working right again. I took it to another mechanic who tightened the hose back up once again and recharged it and now it’s working fine. This is my last trip to Marc Miller. Thank you.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (918) 770-4362 at your earliest convenience. We hope to hear from you soon. Please ask for D.L. Bagwell 918-828-7031
thank you
fast, friendly and fair. THE SERVICE WAS FAST, THE STAFF WAS FRIENDLY, AND THE PRICE WAS FAIR. I RECOMMEND THEM.
thank you
fast, friendly and fair. THE SERVICE WAS FAST, THE STAFF WAS FRIENDLY, AND THE PRICE WAS FAIR. I RECOMMEND THEM.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to hear everything was done quickly and to your satisfaction!
Best prices, best value, best service,
Danny Jones is the best. He is always accommodating, friendly, loyal & knowledgeable. Love bringing my car for service here.
Best prices, best value, best service,
Danny Jones is the best. He is always accommodating, friendly, loyal & knowledgeable. Love bringing my car for service here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! Hi, thanks for taking the time to leave a review.
Great Experience!! Highly recommend!!
Our salesman, Lane, was awesome! So helpful! And, professional! Easy to get ahold of! Did a great job answering all our questions and making sure we got the new Terrain we wanted! The whole process was simple and straightforward. I would recommend this dealership and this salesman to everyone! Thank you!
Great Experience!! Highly recommend!!
Our salesman, Lane, was awesome! So helpful! And, professional! Easy to get ahold of! Did a great job answering all our questions and making sure we got the new Terrain we wanted! The whole process was simple and straightforward. I would recommend this dealership and this salesman to everyone! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Change oil
I have a great experience in your service and I?m very happy. Thank you so much!
Change oil
I have a great experience in your service and I?m very happy. Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
encore 2022
This is an amazing dealership. However the car is a straight up lemon. Had 2 parts replaced before 6000 miles. Car kept messing up still, they found a hole in the roof. Even the usb port wasnt attached properly. I had someone break the back window 9 weeks ago and STILL trying to find the right glass. So DO NOT BUY a Buick encore 2022. I should have kept my 2017
encore 2022
This is an amazing dealership. However the car is a straight up lemon. Had 2 parts replaced before 6000 miles. Car kept messing up still, they found a hole in the roof. Even the usb port wasnt attached properly. I had someone break the back window 9 weeks ago and STILL trying to find the right glass. So DO NOT BUY a Buick encore 2022. I should have kept my 2017
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Honest and straight forward group!
Very Honest and straight forward group! No pressure and easy transaction. Will buy my next vehicle from them!!
Very Honest and straight forward group!
Very Honest and straight forward group! No pressure and easy transaction. Will buy my next vehicle from them!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marc Miller Dealership and Service Dept.
We have always been treated with respect and everyone at Marc Miller have been very friendly and helpful. We trust them fully with our cars. Have proven themselves to be honest with the services we might need or not need.
Marc Miller Dealership and Service Dept.
We have always been treated with respect and everyone at Marc Miller have been very friendly and helpful. We trust them fully with our cars. Have proven themselves to be honest with the services we might need or not need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
