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Lewis Chrysler-Dodge Inc

(115 reviews)

About our dealership

This seller has been on Cars.com since September 2024.

Reviews

(115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The car buying experience was made very easy Felipe and

The car buying experience was made very easy Felipe and the rest of the sales team took great care of me it was amazing I love feeling very satisfied and I felt confident that I had received a very good very fair deal the best deal that I could get it was a very kind and loving atmosphere in the store and I felt as though everybody was working together as a team even the financing was easy there was a gentleman there that helped me by the name of Justin and he really made it work it only took a few minutes and he had me in and out the door and I felt very confident that I had been treated very fairly and I got everything I needed truly this was the best car buying experience I've ever had in my life and I'm I've purchased more than 10 cars in my life they're really aren't any more words that I can share that would be able to express my gratitude and the joy that I experience in a dealership they are just amazing it's an amazing team there and god bless them and I hope they continue to serve everyone here in Northwest Arkansas anybody that comes from anywhere else I'd highly recommend Lewis it's a family own business 80 years Plus it's my understanding and there's a reason they've made it 80 years they are very good to people and that is a nice thing to find in this world I would highly recommend this dealership for anybody looking to have a purchase a car or truck or anything else that they need the Lewis family is a blessing and to his local area their kindness cannot be measured today's Father's Day and I am having a terrific day and most of it because of other reasons but having my new vehicle that I love is really the icing on the cake and I don't think I even deserve icing on my cake but I have to thank God that on Father's Day he let me have some I think it's time for me to bug out thank you Lewis and thank you Felipe and thank you Justin and thank you for the rest of the team I think Tanner was there a few other gentlemen can't remember their names at the moment but thank you all appreciate it Time for me to and my review thank you

The car buying experience was made very easy Felipe and

The car buying experience was made very easy Felipe and the rest of the sales team took great care of me it was amazing I love feeling very satisfied and I felt confident that I had received a very good very fair deal the best deal that I could get it was a very kind and loving atmosphere in the store and I felt as though everybody was working together as a team even the financing was easy there was a gentleman there that helped me by the name of Justin and he really made it work it only took a few minutes and he had me in and out the door and I felt very confident that I had been treated very fairly and I got everything I needed truly this was the best car buying experience I've ever had in my life and I'm I've purchased more than 10 cars in my life they're really aren't any more words that I can share that would be able to express my gratitude and the joy that I experience in a dealership they are just amazing it's an amazing team there and god bless them and I hope they continue to serve everyone here in Northwest Arkansas anybody that comes from anywhere else I'd highly recommend Lewis it's a family own business 80 years Plus it's my understanding and there's a reason they've made it 80 years they are very good to people and that is a nice thing to find in this world I would highly recommend this dealership for anybody looking to have a purchase a car or truck or anything else that they need the Lewis family is a blessing and to his local area their kindness cannot be measured today's Father's Day and I am having a terrific day and most of it because of other reasons but having my new vehicle that I love is really the icing on the cake and I don't think I even deserve icing on my cake but I have to thank God that on Father's Day he let me have some I think it's time for me to bug out thank you Lewis and thank you Felipe and thank you Justin and thank you for the rest of the team I think Tanner was there a few other gentlemen can't remember their names at the moment but thank you all appreciate it Time for me to and my review thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jimmy, we're delighted to hear that Felipe, Justin, and the entire team at Lewis Chrysler Dodge Jeep Ram made your car buying experience so memorable. Your kind words truly mean a lot to us! Enjoy every moment with your new vehicle and thank you for recommending our dealership!

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This Is, The Bad Really Bad experience that I have with

This Is, The Bad Really Bad experience that I have with this dealership. Especially with this service department. They keep my truck for almost 3 months and some of the problems was the warranty thing. But the services terrific. I’ll try to talk to the managers that they never called you back. I talked to with the advisor that he’s getting mad because I put a review and he says because my review he’s not gonna get any bonos. I already get it out After Three months. This dealership is a lot of people but really bad service. I don’t recommend and never come back to this place again For the last weeks. They tried to sell a transmission when it’s in bad order, so if you don’t have it, Dad say we can’t fix it because the customers needed the vehicle and you guys don’t care. Just only your Business, so my review is zero. And I never come back to you guys again.

This Is, The Bad Really Bad experience that I have with

This Is, The Bad Really Bad experience that I have with this dealership. Especially with this service department. They keep my truck for almost 3 months and some of the problems was the warranty thing. But the services terrific. I’ll try to talk to the managers that they never called you back. I talked to with the advisor that he’s getting mad because I put a review and he says because my review he’s not gonna get any bonos. I already get it out After Three months. This dealership is a lot of people but really bad service. I don’t recommend and never come back to this place again For the last weeks. They tried to sell a transmission when it’s in bad order, so if you don’t have it, Dad say we can’t fix it because the customers needed the vehicle and you guys don’t care. Just only your Business, so my review is zero. And I never come back to you guys again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Evaristo, it sounds like we've fallen short in providing communicative, responsive customer care, which is not what the standard we strive for. I would appreciate the opportunity to discuss this further and invite you to please reach out at your convenience. Thank you, Tandy Stamps - Customer Experience Manager - (479) 582-6261

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Christian was my service visor he kept me updated and

Christian was my service visor he kept me updated and took care of me. 2023 ram 2500 Cummins made appointment for check engine light everything was under warranty they took care of the issues quickly and even wash the truck when they were done. This was 1st time taken my truck there for service. Didn’t care for ram place in bentonville or siloam. Lewis will be who I use going forward. Thanks again Christian Appreciate it!!!

Christian was my service visor he kept me updated and

Christian was my service visor he kept me updated and took care of me. 2023 ram 2500 Cummins made appointment for check engine light everything was under warranty they took care of the issues quickly and even wash the truck when they were done. This was 1st time taken my truck there for service. Didn’t care for ram place in bentonville or siloam. Lewis will be who I use going forward. Thanks again Christian Appreciate it!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, we're delighted to hear that Christian and the Lewis Chrysler Dodge Jeep Ram team provided you with excellent service! It's great knowing your first visit was a success, and we look forward to serving you again in the future. Safe travels until next time!

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Chad was wonderful made everything go great!

Chad was wonderful made everything go great!! He is definitely a professional. My daughter said she will never go anywhere else again.

Chad was wonderful made everything go great!

Chad was wonderful made everything go great!! He is definitely a professional. My daughter said she will never go anywhere else again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nancy, we're delighted to hear that Chad provided such a great experience at Lewis Chrysler Dodge Jeep Ram! We look forward to welcoming your daughter back in the future.

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The sales person and staff were very professional.

The sales person and staff were very professional. The purchasing experience was seamless and comfortable. I would highly recommend them.

The sales person and staff were very professional.

The sales person and staff were very professional. The purchasing experience was seamless and comfortable. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patrick, we're delighted to hear that our team at Lewis Chrysler Dodge Jeep Ram provided a seamless and professional purchasing experience for you. Thank you for the recommendation!

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Christian and Jesse were outstanding.

Christian and Jesse were outstanding. I had some major issue that needed to get fixed by the weekend so I could go home. The service was top notch! My Jeep runs better than it ever has. Thank You!

Christian and Jesse were outstanding.

Christian and Jesse were outstanding. I had some major issue that needed to get fixed by the weekend so I could go home. The service was top notch! My Jeep runs better than it ever has. Thank You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bud, we're delighted to hear that Christian and Jesse provided top-notch service for your Jeep at Lewis Chrysler Dodge Jeep Ram. Thanks for sharing your experience with us! Safe travels home!

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Great dealership!

Great dealership! Great people 🌟 shout out to Christian whose been so helpful regarding my jeep

Great dealership!

Great dealership! Great people 🌟 shout out to Christian whose been so helpful regarding my jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing a terrific review of Christian and Lewis Chrysler Dodge Jeep Ram!

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One of the best dealerships in NWA.

One of the best dealerships in NWA. both the sales and service department were top notch 10/10!!!

One of the best dealerships in NWA.

One of the best dealerships in NWA. both the sales and service department were top notch 10/10!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cory, it was our pleasure to assist you. Thank you from all of us here at Lewis Chrysler Dodge Jeep Ram!

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Had my Ram Promaster Travato in for its checkup after

Had my Ram Promaster Travato in for its checkup after winter storage. Also took care of realignment need. As usual their attention to my RV van was thorough !

Had my Ram Promaster Travato in for its checkup after

Had my Ram Promaster Travato in for its checkup after winter storage. Also took care of realignment need. As usual their attention to my RV van was thorough !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Fran, we're delighted to hear that your Ram Promaster Travato received thorough care at Lewis Chrysler Dodge Jeep Ram. Thank you for trusting us with its checkup and realignment needs!

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Dakota took great care of us.

Dakota took great care of us. Thanks to the dealership for being so kind! We love our jeep!

Dakota took great care of us.

Dakota took great care of us. Thanks to the dealership for being so kind! We love our jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tammy, it was our pleasure to assist you here at Lewis Chrysler Dodge Jeep Ram! We'll be sure to pass along your kind words to Dakota and the team!

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