Reviews
Jackson and Derrick worked with me to close the deal on a new vehicle. They were great to work with!
Jackson and Derrick worked with me to close the deal on a new vehicle. They were great to work with!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Genesis of Tulsa made our purchase of the Genesis GV70 an excellent experience. Shout out to Clifton Monroe for his friendly and helpful service. Justin Wasson's knowledge and experience moved us through the whole process much more quickly than expected by offering us the best deal possible. We are very pleased with our purchase experience and we LOVE the GV70. A+++
Genesis of Tulsa made our purchase of the Genesis GV70 an excellent experience. Shout out to Clifton Monroe for his friendly and helpful service. Justin Wasson's knowledge and experience moved us through the whole process much more quickly than expected by offering us the best deal possible. We are very pleased with our purchase experience and we LOVE the GV70. A+++
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I took a 2010 Hyundai ELANTRA in for servicing that was part of a trust. The dealership recommended that I get over $9000 worth of services on a car that’s not worth more than $4000. When the service bill exceeds the value of the car, the service agent may perhaps suggest using that money to purchase a newer vehicle rather than making expensive repairs. In my case when I kept rejecting the repair that was over $4000, the service agent kept trying to push it on me. According to my research, the “repair” was not mandatory for the operation of the vehicle.Many of the services they said that the ELANTRA needed were overpriced, compared to my research on the Internet.From my experience with this dealership, I have decided that I will never buy Hyundai.
I took a 2010 Hyundai ELANTRA in for servicing that was part of a trust. The dealership recommended that I get over $9000 worth of services on a car that’s not worth more than $4000. When the service bill exceeds the value of the car, the service agent may perhaps suggest using that money to purchase a newer vehicle rather than making expensive repairs. In my case when I kept rejecting the repair that was over $4000, the service agent kept trying to push it on me. According to my research, the “repair” was not mandatory for the operation of the vehicle.Many of the services they said that the ELANTRA needed were overpriced, compared to my research on the Internet.From my experience with this dealership, I have decided that I will never buy Hyundai.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hannah was very cheerful and happy. She went over the mechanics findings with me and kept me informed throughout the visit.
Hannah was very cheerful and happy. She went over the mechanics findings with me and kept me informed throughout the visit.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Unsatisfied with knowledge and understanding the process and the customer experience and questions !! I asked the same question over 10 times and never got an answer and blamed my problem on there 3rd party contractor
Unsatisfied with knowledge and understanding the process and the customer experience and questions !! I asked the same question over 10 times and never got an answer and blamed my problem on there 3rd party contractor
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
Quick appointment. Clean neat. Too many customers per service rep. Communication from garage, to service drive, to rep.
Quick appointment. Clean neat. Too many customers per service rep. Communication from garage, to service drive, to rep.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! We’re glad Jaden and the team were able to get you in quickly and provide a clean, welcoming environment. We also appreciate your comments regarding communication and will keep them in mind as we work to improve the service experience.
Very quick and easy. Even used the shuttle since I live out of town. Went over in detail work done
Very quick and easy. Even used the shuttle since I live out of town. Went over in detail work done
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear Dante and Hannah made your service visit quick and easy, especially with the convenience of the shuttle. Thank you for choosing Tulsa Hyundai, and we’re glad the team took the time to thoroughly explain the work completed!
They got me in quickly and the precheck video was very helpful. My only issue was with my salesman
They got me in quickly and the precheck video was very helpful. My only issue was with my salesman
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We’re glad the team was able to get you in quickly and that the pre-check video was helpful. We also appreciate you sharing your concern about the sales portion of your experience.
Open, friendly and sincere. April took charge, was in charge, and an excellent consumer experience occurred.
Open, friendly and sincere. April took charge, was in charge, and an excellent consumer experience occurred.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re thrilled April took charge and provided the open, friendly, and sincere service that made your visit such a positive experience. We look forward to taking care of you again!
Over all it's good experience That's all I have Over all the experience is good taken good care of explaining the issues
Over all it's good experience That's all I have Over all the experience is good taken good care of explaining the issues
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad Jesse took good care of you and made sure the service issues were clearly explained. We look forward to assisting you again!