Tulsa Hyundai

Quick to schedule appointment. Friendly. Pretty and clean environment. Detailed print out of my service.

DeAndre was good, finance guy was short and rude once he was told I wasn't buying extended warranty.

They told me it would take 2 hours and it took 4. They also didn't run it thru the wash after

He did great and have time to provide explanations He did great and have time to provide explanations. He showed me what things need to be fixed as well

Steve does a very good job coordinating and communicating with the customer. Kept me informed through the entire process

Bad Not what I was expecting Not telling people what they are signing and then argue about it

I bought a 2026 Hyundai Palisade Hybrid. After 2-days of having it the check engine light came on with less than 100 miles on the SUV. It said there was a malfunction in the "Air Flap". When I took it back to the dealership on day three with an appointment, I was told I didn't have an appointment until I corrected them. They did not pay attention to the vehicles alert system or just sheer oversight on their part because after a few days of having my SUV they said it was a "corroded wiring harness" that made the check engine light come on. After waiting a month to get the replacement wiring harness and installed.... they then said well it's not fixed because they need to fix the "Air Flap".... the main reason it was taken back. long story long it took another month for that to get fixed so after 2-months of not having the vehicle they can finally fixed the issues and I have SUV and it works great. They never called back, I had to demand a SUV replacement for loaner car (which I was upsold to get the extended warranty) and they made it seem like I was just going to have to suffer without a replacement because they did not plan for more loaners to go around. The GM acted like a A-list celebrity and could not be bothered to come out and speak to me on two occasions, nor did he call back on the three different attempts to get ahold of him. I love the SUV but hate the service received from Hyundai Tulsa so much that I had to call corporate and am still dealing with rectifying their behavior. Horrible communication on their part.

It took several days to get in to get my tire fixed. I was having to drive on the donut from Verdigris to Tulsa and back then to the dealership in S Tulsa. She wasted time looking into a warranty that I apparently didn't even have when she should've just had me come in.

Had a pretty rough experience with this dealer. Found a car on their website, got prequalified for a great rate based on the advertised price. When I showed up to test drive, they told me the prequal was based on the 'advertised price' but I wouldn't actually get those discounts. Now they're saying I need to qualify for the full $43,000 MSRP. Feels like they're bait-and-switching with prices that don't match what they post on CarGurus. Not sure if it's worth working with them if they're gonna lowball me on trade-ins or tack on extra fees. Has anyone else dealt with this?

It was good with Derek helping me it was once the paperwork was to be done I was never told how much they give me for my car and no paperwork came home with me I still don't know how much I'm paying and when my payment is due and who to