Tulsa Hyundai

Brant was excellent to work with. Helpful, service oriented, kind, and informative. My biggest frustration was the sales side. Primarily communication and how I was handled after I signed my paperwork. My salesman Daniel was allegedly going to set up my Bluelink for me and show me how to use the fob before I left with my new vehicle. I had to walk around the dealership outside in 90 degree heat to try to find him, only to realize he had moved on to another customer before I was finished. It was then the work of someone else trying to help me and figure out where my new vehicle even was, all while I was just trying to get home in time to out my 1-year old to bed. Daniel was also supposed to coordinate for my car to come back in for leather conditioning due to a defect on the driver's seat. After the purchase day I had to follow up repeatedly just to get a response only to have a poor experience the day I was asked to bring the car in with no one there to receive it and no loaner lined up.

Hannah was great. Kept me informed. Arranged our shuttle and by the time we got back car was finished

The service was thorough and fast. They did everything I requested. The car looks and runs great!

It took forever for anything to get done on my car. The communication was extremely poor. My in person interaction when I first dropped my car off was very off putting.

The dealership was good. But spending 3+ hours getting a tires fixed is a bit extreme

My overall experience with both Tate and Vanessa was good. Tate appears to know the Hyundai line well, and was able (with Sami’s approval, I’m sure), to offer a decent price on the specific vehicle we wanted. Vanessa was the person Tate asked to handle the vehicle pickup, as he could not be there on that day. My impression was that Vanessa really cares about the customer, and will work to-make things go smoothly. But I was disappointed that the car wasn’t out front and ready when we arrived, and hadn’t been filled with gas yet.Also, there are two small dents on the car, one that we saw immediately while looking over the car with Vanessa, and another we saw when we got the car home. In the garage, out of the bright sunlight. I was under the impression that we would be contacted by the dealer arrange repairs, but that hasn’t occurred, leaving those arrangements to us.

Easy check in and pick up. April was very responsive and made the process easy.

Good communication and very timely this time. Everyone was kind, fast service, helpful Kind people, timely service, good communication, easy drop off and pick up.

They were unable to explain why they were the ones who contacted me every time for service at 6,000 mile increments, but wouldn't honor the 3 year 36,000 mile service agreement. They could never find anything that said the agreement is for only four oil changes.

Adrien Anderson was very helpful and answered all the questions I had about the vehicle. He receives 5 stars!!