Reviews
I'm sorry. I try to be fair. But every time I come in with something simple like an oil change and tire rotation, they try to UPSELL UPSELL UPSELL. We live in the age of Google, Hyundai Forums, A.I. chatbots, and other ways to research what a vehicle TRULY needs, and at what year/mileage (roughly). Things that my Palisade ABSOLUTELY DO NOT NEED YET (if at all), are constantly recommended/pressured. I'm sick of it. I'm not a valued customer.....I'm a sucker consumer that needs to be bled dry, evidently. Also, you show up for a SCHEDLUED TIME SLOT FOR AN APPOINTMENT, and you may stand around for 5-10 minutes just looking around, waiting on SOMEONE to acknowledge you and welcome you and check in your vehicle. I think I'll take my business elsewhere.
I'm sorry. I try to be fair. But every time I come in with something simple like an oil change and tire rotation, they try to UPSELL UPSELL UPSELL. We live in the age of Google, Hyundai Forums, A.I. chatbots, and other ways to research what a vehicle TRULY needs, and at what year/mileage (roughly). Things that my Palisade ABSOLUTELY DO NOT NEED YET (if at all), are constantly recommended/pressured. I'm sick of it. I'm not a valued customer.....I'm a sucker consumer that needs to be bled dry, evidently. Also, you show up for a SCHEDLUED TIME SLOT FOR AN APPOINTMENT, and you may stand around for 5-10 minutes just looking around, waiting on SOMEONE to acknowledge you and welcome you and check in your vehicle. I think I'll take my business elsewhere.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Ryan was very helpful and informative during the entire process and I really appreciate his professionalism
Ryan was very helpful and informative during the entire process and I really appreciate his professionalism
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad Ryan Pickett provided helpful information and professional service throughout your visit. We appreciate your trust in our team and look forward to assisting you again!
Got an appointment quickly with a loaner. Car was in for routine maintenance. Was finished the same day.
Got an appointment quickly with a loaner. Car was in for routine maintenance. Was finished the same day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear your maintenance visit was convenient from start to finish! It's great knowing Ryan and our team were able to schedule you quickly, provide a loaner, and have your vehicle ready the same day. Thank you for choosing us for your Genesis service needs!
I was charged more than what I originally had came for and still to this day. I'm missing parts to my car that were there when I brought it in. The cover to my engine and when I got my car back, it was leaking oil.
I was charged more than what I originally had came for and still to this day. I'm missing parts to my car that were there when I brought it in. The cover to my engine and when I got my car back, it was leaking oil.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Usually always have a great experience. Not very fond of the prices for services but it is what it is. Hopefully that will change soon as I prefer to have the dealership service the vehicle I purchased from here, but the higher prices will eventually force me to seek more affordable services elsewhere.
Usually always have a great experience. Not very fond of the prices for services but it is what it is. Hopefully that will change soon as I prefer to have the dealership service the vehicle I purchased from here, but the higher prices will eventually force me to seek more affordable services elsewhere.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in our service department. We're glad you've consistently had positive experiences, and we understand your concerns regarding service pricing. We appreciate your candid feedback and hope to continue being your preferred choice for Hyundai maintenance.
Everyone that I worked with was fantastic. No bad attitude or anything. I did notice when I arrived home, my keyless entry button on my driver side was missing. I arrived with the button and about 5 days later, left without it.
Everyone that I worked with was fantastic. No bad attitude or anything. I did notice when I arrived home, my keyless entry button on my driver side was missing. I arrived with the button and about 5 days later, left without it.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad our team provided a great experience, but we're sorry to hear about the missing keyless entry button. Please reach out to our service department so we can look into your concern. We hope to see you again!
Good experience with car search. Marcus found what we were looking for and added leather to make perfect. I would certainly buy here again.
Good experience with car search. Marcus found what we were looking for and added leather to make perfect. I would certainly buy here again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear Marcus helped you find exactly what you were looking for! It's great that the added leather made your vehicle an even better fit. Thank you for choosing Tulsa Hyundai, and we look forward to seeing you again!
Overall this was a good experience buying a car. Daniel was very friendly and professional, and very helpful.
Overall this was a good experience buying a car. Daniel was very friendly and professional, and very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're glad Daniel made your car-buying process a positive one with his friendly and professional service. We hope you're enjoying your new vehicle and look forward to helping you again!
I had an amazing car buying experience with Tulsa Hyundai this week. I called first to check on a car I was interested in buying. Derrick is a manager, and he answered all my questions with patience - never once trying to hurry me or sounding uninterested. He passed my information to Marcus. Again, with patience and never once hurried me. I left with the car I wanted and had an amazing experience. Would I return? I would.
I had an amazing car buying experience with Tulsa Hyundai this week. I called first to check on a car I was interested in buying. Derrick is a manager, and he answered all my questions with patience - never once trying to hurry me or sounding uninterested. He passed my information to Marcus. Again, with patience and never once hurried me. I left with the car I wanted and had an amazing experience. Would I return? I would.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad Derrick and Marcus took the time to answer your questions and help you find the vehicle you wanted without feeling rushed. That's exactly the kind of experience we want our customers to have! Thank you for choosing Tulsa Hyundai, and we look forward to welcoming you back!
It was a Great experience for both cars. We never felt rushed or pushed into a decision.
It was a Great experience for both cars. We never felt rushed or pushed into a decision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for trusting us with both vehicle purchases! We're happy to hear our team made the process comfortable and pressure-free. We hope you're enjoying both vehicles and look forward to working with you again!