Farris Motor Company

No response to query on car. Your email asking me how to rate them reminded me they never responded.

Amy was an absolutely fantastic! That whole dealership was just amazing I went to look at one car and I didn’t really like how it was to get in and out of the car I guess they Sensed that and by the time I got done test driving the one I didn’t really care for me. I already had another one in line for me To test drive to see if I like that one better and turns out I did like the second car better I give a 10 out of 10 for a customer experience and everything they went above and beyond and did everything they could to get me in a car I wasn’t too sure if I was gonna be able to get a car but they made it easy and fun and I wasn’t even worried I knew I wasn’t getting that. I was gonna get a car from them as soon as I got paid Friday but I ended up leaving with the car. I love it 10 out of 10. It’s an amazing experience and I would recommend this company to anybody that asks!!

Nate at Farris is Wonderful! He helped us find the perfect car for our growing family, and made it super simple, too! I had enough time to get off of work and by closing time we were home with a new car! We couldn't have asked for better customer service or an easier trade in!

I wish to say I had a good experience with Nate and the folks at Farris Motor Company in Jefferson City, Tn. Courteus, Proffesional and Prompt are words I use to describe the team there. They made the process simple and walked me through the paperwork answering all my questions to my satisfaction. I've enjoyed my interaction with these folks, and the owner Mr.Farris introduced himself, and personally thanked me for buying from him. He even offered a Pepsi and a handshake 😁👍.

I saw a Ford Taurus on your site and reached out to the dealership for information. They explained that the car was new to them and going through their clean up process. I explained I was driving from NC and the saleman assured me he would call as soon as the vehicle was ready. That was over a week ago and still no call. Turns out they had put too low a price on the original ad. As I look again the car is relisted but at approximately $5000 dollars more than the original price! No one had the decency to call and admit the error.

If you want to buy a car from people you can trust and who listens to what you need, then you need to deal with Farris Motor Company. From the time you walk in the door, you are treated with kindness and respect by all the employees, They sure took the stress out of buying a vehicle. I cannot express how much gratitude I have for these people.

I will never deal with this dealership they charge you to walk around your car and not do anything. The woman that runs service does not know what she talking about

Twice they ran my credit with out my permission. They “performed” an alignment on my truck. Told me: this is the best we can do. Our machine is old and may not be calibrated correctly. If we attempt to correct your trucks alignment based on the computer readings. That will cost you more. That will cost you more. Alignment is ala cart? Not based on stated price. Two many big heads and small minds. The last person stated he was the GM. And if I want my truck aligned I needed to pay more. Pay and get out or get in hand cuffs hand cuffed. I paid. Truck pulling to the right. It did not pull at all before. A couple hrs later, I took my truck to an alignment shop. They adjusted right Caster. Truck drives straight now. There was no pull to the right before leaving Farris. I took my truck in for PMS based on new tires that were put on. I ask the alignment shop what the industry standard is for alignment. Adjusting casters is always part of the alignment if needed. These are they facts.

Twice they ran my credit with out my permission. They “performed” an alignment on my truck. Told me: this is the best we can do. Our machine is old and may not be calibrated correctly. If we attempt to correct your trucks alignment based on the computer readings. That will cost you more. That will cost you more. Alignment is ala cart? Not based on stated price. Two many big heads and small minds. The last person stated he was the GM. And if I want my truck aligned I needed to pay more. Pay and get out or get in hand cuffs hand cuffed. I paid. Truck pulling to the right. It did not pull at all before. A couple hrs later, I took my truck to an alignment shop. They adjusted right Caster. Truck drives straight now. There was no pull to the right before leaving Farris. I took my truck in for PMS based on new tires that were put on. I ask the alignment shop what the industry standard is for alignment. Adjusting casters is always part of the alignment if needed. These are they facts.

Manager Jamie p was awesome! I love my new car they treated me exceptionally well and I would only trade with Ferris Motors