Farris Motor Company

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(497 reviews)
Visit Farris Motor Company
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (865) 350-9274 (865) 350-9274
Used (865) 262-8009 (865) 262-8009
Service (865) 262-8018 (865) 262-8018

Inventory

See all 139 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2022.
Farris Auto has been a family-owned operation for over 80 years-spanning four generations. We continue to serve East Tennessee with Chrysler Dodge RAM & Jeep brands along with a great selection of other high demand makes and models. We continually offer vehicles with unbeatable value and give top dollar for your trade-bringing our customers super deals! Also we offer a Dealer Exclusive 6 Year/100000 Mile Power Train Warranty on many of our used vehicles. This warranty is good nation-wide at any dealer or any garage! When you visit please ask one of our knowledgeable sales staff for more details!
Farris IS THE "Dealer for the People"

Service center

Phone number (865) 262-8018

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

I saw a Ford Taurus on your site and reached out to the

I saw a Ford Taurus on your site and reached out to the dealership for information. They explained that the car was new to them and going through their clean up process. I explained I was driving from NC and the saleman assured me he would call as soon as the vehicle was ready. That was over a week ago and still no call. Turns out they had put too low a price on the original ad. As I look again the car is relisted but at approximately $5000 dollars more than the original price! No one had the decency to call and admit the error.

1.0

I saw a Ford Taurus on your site and reached out to the

I saw a Ford Taurus on your site and reached out to the dealership for information. They explained that the car was new to them and going through their clean up process. I explained I was driving from NC and the saleman assured me he would call as soon as the vehicle was ready. That was over a week ago and still no call. Turns out they had put too low a price on the original ad. As I look again the car is relisted but at approximately $5000 dollars more than the original price! No one had the decency to call and admit the error.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

If you want to buy a car from people you can trust and

If you want to buy a car from people you can trust and who listens to what you need, then you need to deal with Farris Motor Company. From the time you walk in the door, you are treated with kindness and respect by all the employees, They sure took the stress out of buying a vehicle. I cannot express how much gratitude I have for these people.

5.0

If you want to buy a car from people you can trust and

If you want to buy a car from people you can trust and who listens to what you need, then you need to deal with Farris Motor Company. From the time you walk in the door, you are treated with kindness and respect by all the employees, They sure took the stress out of buying a vehicle. I cannot express how much gratitude I have for these people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Thank you to all the people at Farris Motor Company for all your help today. We appreciate all of you and your kindness.

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1.0

Never deal with this dealership

I will never deal with this dealership they charge you to walk around your car and not do anything. The woman that runs service does not know what she talking about

1.0

Never deal with this dealership

I will never deal with this dealership they charge you to walk around your car and not do anything. The woman that runs service does not know what she talking about

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
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1.0

Twice they ran my credit with out my permission. They...

Twice they ran my credit with out my permission. They “performed” an alignment on my truck. Told me: this is the best we can do. Our machine is old and may not be calibrated correctly. If we attempt to correct your trucks alignment based on the computer readings. That will cost you more. That will cost you more. Alignment is ala cart? Not based on stated price. Two many big heads and small minds. The last person stated he was the GM. And if I want my truck aligned I needed to pay more. Pay and get out or get in hand cuffs hand cuffed. I paid. Truck pulling to the right. It did not pull at all before. A couple hrs later, I took my truck to an alignment shop. They adjusted right Caster. Truck drives straight now. There was no pull to the right before leaving Farris. I took my truck in for PMS based on new tires that were put on. I ask the alignment shop what the industry standard is for alignment. Adjusting casters is always part of the alignment if needed. These are they facts.

1.0

Twice they ran my credit with out my permission. They...

Twice they ran my credit with out my permission. They “performed” an alignment on my truck. Told me: this is the best we can do. Our machine is old and may not be calibrated correctly. If we attempt to correct your trucks alignment based on the computer readings. That will cost you more. That will cost you more. Alignment is ala cart? Not based on stated price. Two many big heads and small minds. The last person stated he was the GM. And if I want my truck aligned I needed to pay more. Pay and get out or get in hand cuffs hand cuffed. I paid. Truck pulling to the right. It did not pull at all before. A couple hrs later, I took my truck to an alignment shop. They adjusted right Caster. Truck drives straight now. There was no pull to the right before leaving Farris. I took my truck in for PMS based on new tires that were put on. I ask the alignment shop what the industry standard is for alignment. Adjusting casters is always part of the alignment if needed. These are they facts.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Show full review
1.0

Just the facts

Twice they ran my credit with out my permission. They “performed” an alignment on my truck. Told me: this is the best we can do. Our machine is old and may not be calibrated correctly. If we attempt to correct your trucks alignment based on the computer readings. That will cost you more. That will cost you more. Alignment is ala cart? Not based on stated price. Two many big heads and small minds. The last person stated he was the GM. And if I want my truck aligned I needed to pay more. Pay and get out or get in hand cuffs hand cuffed. I paid. Truck pulling to the right. It did not pull at all before. A couple hrs later, I took my truck to an alignment shop. They adjusted right Caster. Truck drives straight now. There was no pull to the right before leaving Farris. I took my truck in for PMS based on new tires that were put on. I ask the alignment shop what the industry standard is for alignment. Adjusting casters is always part of the alignment if needed. These are they facts.

1.0

Just the facts

Twice they ran my credit with out my permission. They “performed” an alignment on my truck. Told me: this is the best we can do. Our machine is old and may not be calibrated correctly. If we attempt to correct your trucks alignment based on the computer readings. That will cost you more. That will cost you more. Alignment is ala cart? Not based on stated price. Two many big heads and small minds. The last person stated he was the GM. And if I want my truck aligned I needed to pay more. Pay and get out or get in hand cuffs hand cuffed. I paid. Truck pulling to the right. It did not pull at all before. A couple hrs later, I took my truck to an alignment shop. They adjusted right Caster. Truck drives straight now. There was no pull to the right before leaving Farris. I took my truck in for PMS based on new tires that were put on. I ask the alignment shop what the industry standard is for alignment. Adjusting casters is always part of the alignment if needed. These are they facts.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
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5.0

Manager Jamie p was awesome! I love my new car they...

Manager Jamie p was awesome! I love my new car they treated me exceptionally well and I would only trade with Ferris Motors

5.0

Manager Jamie p was awesome! I love my new car they...

Manager Jamie p was awesome! I love my new car they treated me exceptionally well and I would only trade with Ferris Motors

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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5.0

We recently purchased our 2nd vehicle with Bubba Craig at...

We recently purchased our 2nd vehicle with Bubba Craig at Farris Motor Company in Jefferson City & we not only highly recommend them but him as well!! He was very patient & professional while dealing with me & all my crazy questions. He made sure we had all the facts & that we were very comfortable with our decision. There was no “pushy” salesman mess with him & we plan on going back to him for all our vehicle needs. He works as hard as possible to get you the best deal possible & will do whatever he can to make sure you’re totally satisfied with your purchase!

5.0

We recently purchased our 2nd vehicle with Bubba Craig at...

We recently purchased our 2nd vehicle with Bubba Craig at Farris Motor Company in Jefferson City & we not only highly recommend them but him as well!! He was very patient & professional while dealing with me & all my crazy questions. He made sure we had all the facts & that we were very comfortable with our decision. There was no “pushy” salesman mess with him & we plan on going back to him for all our vehicle needs. He works as hard as possible to get you the best deal possible & will do whatever he can to make sure you’re totally satisfied with your purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

When we were ready to upgrade our vehicle we went to see...

When we were ready to upgrade our vehicle we went to see Bubba Craig and he worked out all the details until we had the best deal possible. He's the best salesmen we've every dealt with and the only one we will ever use!

5.0

When we were ready to upgrade our vehicle we went to see...

When we were ready to upgrade our vehicle we went to see Bubba Craig and he worked out all the details until we had the best deal possible. He's the best salesmen we've every dealt with and the only one we will ever use!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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5.0

Very great customer service. Chase was super helpful in...

Very great customer service. Chase was super helpful in assisting my with my new vehicle. 10/10 would recommended to anyone in need of a new ride.

5.0

Very great customer service. Chase was super helpful in...

Very great customer service. Chase was super helpful in assisting my with my new vehicle. 10/10 would recommended to anyone in need of a new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Farris Motor Company

Mikey from Farris Motor Company was absolutely amazing! Hands down the best car salesman there is. Super helpful and overall awesome. Mikey is the best.

5.0

Farris Motor Company

Mikey from Farris Motor Company was absolutely amazing! Hands down the best car salesman there is. Super helpful and overall awesome. Mikey is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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