Reviews
See Frank he and everyone there are great and so Friendly
See Frank he and everyone there are great and so Friendly and I like when they check over your car the send you a video of the service. Very good. ? Thanks
See Frank he and everyone there are great and so Friendly
See Frank he and everyone there are great and so Friendly and I like when they check over your car the send you a video of the service. Very good. ? Thanks
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly service and prompt with requests on top of
Friendly service and prompt with requests on top of things. Had gone to a different dealership and was met with 100 just wait a minutes.
Friendly service and prompt with requests on top of
Friendly service and prompt with requests on top of things. Had gone to a different dealership and was met with 100 just wait a minutes.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went to South Pointe CJDR for and oil change and Frank
Went to South Pointe CJDR for and oil change and Frank had me in and out quickly.
Went to South Pointe CJDR for and oil change and Frank
Went to South Pointe CJDR for and oil change and Frank had me in and out quickly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I completed a vehicle transaction at this dealership
I completed a vehicle transaction at this dealership involving a trade-in on August 8th. At the end of the deal, I was owed money and was told I would receive the funds within two weeks. It has now been a month, and I have heard nothing from them. Additionally, the salesman was not transparent about the condition of the vehicle I traded in. He claimed it had passed their multi-point inspection with no issues, which was clearly not true. While I didn’t expect the vehicle to be flawless, I was disappointed by the lack of honesty. On top of that, the dealership never mentioned a documentation fee during the negotiation process but added it in at the end without any discussion. Overall, I would not recommend this dealership to anyone.
I completed a vehicle transaction at this dealership
I completed a vehicle transaction at this dealership involving a trade-in on August 8th. At the end of the deal, I was owed money and was told I would receive the funds within two weeks. It has now been a month, and I have heard nothing from them. Additionally, the salesman was not transparent about the condition of the vehicle I traded in. He claimed it had passed their multi-point inspection with no issues, which was clearly not true. While I didn’t expect the vehicle to be flawless, I was disappointed by the lack of honesty. On top of that, the dealership never mentioned a documentation fee during the negotiation process but added it in at the end without any discussion. Overall, I would not recommend this dealership to anyone.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello We’re sorry to hear about your experience and the delay with your trade-in payment. This is not the level of service we aim to provide. Please contact us directly at ccox1@group1auto.com so our General Sales Manager Chris Cox can resolve this for you promptly. Jay Moore General Manager
Worst experience purchasing a vehicle ever.
Worst experience purchasing a vehicle ever. We were harassed by text messages from other salespeople while sitting our salesman’s desk. A total of 4 different messages. A week later still received text messages. Hello Miranda I don’t want to be a bother just help you if you are interested in getting another car. I will have to keep contacting you until I can get an answer so please let me know either way what you want to do. Thank you James South Pointe CJDR My reply Leave me alone. Yes you are being a bother. I bought a vehicle from your dealership. You and the staff at South Pointe CJD have me not wanting to recommend your company.
Worst experience purchasing a vehicle ever.
Worst experience purchasing a vehicle ever. We were harassed by text messages from other salespeople while sitting our salesman’s desk. A total of 4 different messages. A week later still received text messages. Hello Miranda I don’t want to be a bother just help you if you are interested in getting another car. I will have to keep contacting you until I can get an answer so please let me know either way what you want to do. Thank you James South Pointe CJDR My reply Leave me alone. Yes you are being a bother. I bought a vehicle from your dealership. You and the staff at South Pointe CJD have me not wanting to recommend your company.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Robertsoncattlefarm, We’re very sorry to hear about your experience with unwanted communication after your purchase. This is not the experience we want for our customers, and we’ll address this with our team to ensure it doesn’t happen again. Sincerely, Jay Moore General Manager jwmoore@Group1Auto.com
I completed a vehicle transaction at this dealership
I completed a vehicle transaction at this dealership involving a trade-in on August 8th. At the end of the deal, I was owed money and was told I would receive the funds within two weeks. It has now been a month, and I have heard nothing from them. Additionally, the salesman was not transparent about the condition of the vehicle I traded in. He claimed it had passed their multi-point inspection with no issues, which was clearly not true. While I didn’t expect the vehicle to be flawless, I was disappointed by the lack of honesty. On top of that, the dealership never mentioned a documentation fee during the negotiation process but added it in at the end without any discussion. Overall, I would not recommend this dealership to anyone.
I completed a vehicle transaction at this dealership
I completed a vehicle transaction at this dealership involving a trade-in on August 8th. At the end of the deal, I was owed money and was told I would receive the funds within two weeks. It has now been a month, and I have heard nothing from them. Additionally, the salesman was not transparent about the condition of the vehicle I traded in. He claimed it had passed their multi-point inspection with no issues, which was clearly not true. While I didn’t expect the vehicle to be flawless, I was disappointed by the lack of honesty. On top of that, the dealership never mentioned a documentation fee during the negotiation process but added it in at the end without any discussion. Overall, I would not recommend this dealership to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello We’re sorry to hear about your experience and the delay with your trade-in payment. This is not the level of service we aim to provide. Please contact us directly at ccox1@group1auto.com so our General Sales Manager Chris Cox can resolve this for you promptly. Jay Moore General Manager
Frank in the service department is the best.
Frank in the service department is the best. He always gets me in and out and he is one of the most knowledgeable people I?ve ever met.
Frank in the service department is the best.
Frank in the service department is the best. He always gets me in and out and he is one of the most knowledgeable people I?ve ever met.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional, friendly and great service.
Professional, friendly and great service. I would recommend South Pointe Jeep service department to everyone.
Professional, friendly and great service.
Professional, friendly and great service. I would recommend South Pointe Jeep service department to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
Very accommodating.
Very accommodating. Each person I dealt with was extremely knowledgeable about the vehicle I was interested in. They went the extra mile to find the exact options I wanted.
Very accommodating.
Very accommodating. Each person I dealt with was extremely knowledgeable about the vehicle I was interested in. They went the extra mile to find the exact options I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Okmoonie, we are so happy to read such a great review about South Pointe Chrysler Jeep Dodge Ram! We hope to be of service to you again in the future.
As always, Frank provided excellent customer service and
As always, Frank provided excellent customer service and communication during my visit. My vehicle was returned on time and as expected. The coffee and donuts are also a nice add.
As always, Frank provided excellent customer service and
As always, Frank provided excellent customer service and communication during my visit. My vehicle was returned on time and as expected. The coffee and donuts are also a nice add.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase