Reviews
Write a reviewTrustworthy, quality work!
Trustworthy, quality work! Always get great service here, I know many of the techs and advisors personally. They all do great, masterful work. Listen, service times in shop are long everywhere and loaner cars are harder to find. They will get you in line NOW with shuttle/Uber, rather than schedule you out 3 months for repairs. Very professional advisors and management.
Trustworthy, quality work!
Trustworthy, quality work! Always get great service here, I know many of the techs and advisors personally. They all do great, masterful work. Listen, service times in shop are long everywhere and loaner cars are harder to find. They will get you in line NOW with shuttle/Uber, rather than schedule you out 3 months for repairs. Very professional advisors and management.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear about your positive experiences at South Pointe Chrysler Dodge Jeep Ram! Having trustworthy, quality service and a team of techs and advisors who consistently deliver great work speaks volumes about the dealership's commitment to excellence. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Excellent customer care by Baleigh in the service
Excellent customer care by Baleigh in the service department. She explained everything thoroughly to me. The car was serviced and ready much earlier than I anticipated. Southpointe delivers excellent service!
Excellent customer care by Baleigh in the service
Excellent customer care by Baleigh in the service department. She explained everything thoroughly to me. The car was serviced and ready much earlier than I anticipated. Southpointe delivers excellent service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Baleigh provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Lack of information as far as how repairs were going no
Lack of information as far as how repairs were going no one would reply back
Lack of information as far as how repairs were going no
Lack of information as far as how repairs were going no one would reply back
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Had a real connection.
Had a real connection...felt like family......I love them....i don't care who knows
Had a real connection.
Had a real connection...felt like family......I love them....i don't care who knows
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Very helpful and friendly staff Quick and good
Very helpful and friendly staff Quick and good service Would definitely return here for service
Very helpful and friendly staff Quick and good
Very helpful and friendly staff Quick and good service Would definitely return here for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a helpful and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
I have no confidence in the recommendations which were
I have no confidence in the recommendations which were made for additional services. I asked for a specific time table for how long the repair would take and was told days to weeks, which makes it extremely difficult to schedule a rental car. I was told the broken part was allowing oil to leak, but I've never seen oil beneath my car and I park in a garage.
I have no confidence in the recommendations which were
I have no confidence in the recommendations which were made for additional services. I asked for a specific time table for how long the repair would take and was told days to weeks, which makes it extremely difficult to schedule a rental car. I was told the broken part was allowing oil to leak, but I've never seen oil beneath my car and I park in a garage.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good service & informative .
Good service & informative . Clean waiting area and very polite staff. I like that they wash your car after service.
Good service & informative .
Good service & informative . Clean waiting area and very polite staff. I like that they wash your car after service.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Don't really consider the time for the online
Don't really consider the time for the online appointments and not very good customer attention
Don't really consider the time for the online
Don't really consider the time for the online appointments and not very good customer attention
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
All the people that I have come in contact with have been
All the people that I have come in contact with have been very helpful especially Frank Bernabe. I am very confident that I can trust them 100%. And I would recommend them to anyone.
All the people that I have come in contact with have been
All the people that I have come in contact with have been very helpful especially Frank Bernabe. I am very confident that I can trust them 100%. And I would recommend them to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's wonderful to hear about your positive interactions, especially with Frank! Feeling confident and trusting the team with your car is crucial, and it's great that they've earned your recommendation based on their helpfulness and reliability. Thank you for your business!
Frank is the man - 1st class service- honest and up front
Frank is the man - 1st class service- honest and up front - appreciate his hard work - he needs a raise
Frank is the man - 1st class service- honest and up front
Frank is the man - 1st class service- honest and up front - appreciate his hard work - he needs a raise
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Frank provided first class assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
