South Pointe Chrysler Jeep Dodge Ram

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
663 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 12, 2019

    Very upfront and honest. They figured out my problem quickly and had it fixed the same day, as well as the three recalls my truck had.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Matt for your kind words! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    October 9, 2019

    Our first time there and everyone was wonderful! A special thank you to Buck, MacKensie Rice,Frank, and Roy. And Ashley, the shuttle driver, was the... best ever!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • July 28, 2013

    One of the reasons we chose this dealership was because of their large inventory. Once we found the car we knew we wanted to buy, they made the process... easy and we felt like we got a good/fair price. The salesperson, JP Perez was friendly, knowledgeable and non-pushy. We really enjoyed working with him. The paperwork process was organized and flowed smoothly. We definitely would consider buying from them again, but we plan to keep this new car for a very long time!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 8, 2019

    This place is nothing short of amazing . They made the process so nice . There product knowledge of their vehicles is impressive. Each department listens... and responds!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Shell, thank you for being our customer, we appreciate your kind words!

  • 1.0 out of 5
    September 5, 2019

    Made Appointment to get oil change. Showed up to find out oil changes on a first come first served basis. Appointments are just to talk to a service writer.... Told I would have a 1 1/2 to 2 hr. wait for oil change. In the past I have bought a "special" for 3 oil changes at reduced rate. Was not told it was only for the vehicle I was getting serviced. I sold my truck after 1st. oil change -they would not honor the remaining oil changes. Tried to get recall work set up on my new Jeep. Told I would be put on a list and they would get back to me- Called 2-3 weeks later and still told the same thing. Had to go to another dealer to get Jeep in for repairs. This is my last time I will try to use this dealer for service, and Because of their bad service I will never buy another vehicle here. Very upset with this dealer.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to address your concerns and to ea...rn your business, please contact me at dhoward@BobHowardAuto.com. I look forward to speaking with you. David Howard General Manager

  • 5.0 out of 5
    June 21, 2019

    One of the easiest car deals I have ever done. Transparent from new car price to trade in. Thank you Tim and Cambdon for the great service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business, and your kind words for Tim and Cambdon!

  • 1.0 out of 5
    June 21, 2019

    I took my car for them to keep and fix the transmission. However i needed a rental vehicle so i could move on with my day. They made me wait 2 hours for... the rental vehicle that I never got. I had to be somewhere after that and ended up taking my car back which was parked all day. Just a big waste of time.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello JP, I am sorry to read about the delay in getting your rental. I would like to try to make up for this, can you please contact me when you have... a moment? David Howard General Manager dhoward@BobHowardAuto.com 918-392-3311 Office

  • 2.0 out of 5
    June 20, 2019

    A bit pricey for the services. There are several places that will perform the same task much cheaper. The employees were pleasant to deal with. But they... moved seat position in my truck which was unnecessary on a oil change. This site makes you say dealership is good or it won't let you submit.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for bringing this to my attention. I apologize that our recent experience was anything but satisfactory. I would like an opportunity to addr...ess your concerns and to earn your business, please contact me at 918-392-3311. I look forward to speaking with you. David Howard General Manager

  • 5.0 out of 5
    June 20, 2019

    Ready on time with service performed and warranty repair completed on My Ram 1500 Laramie 4x4. Price was fair and as expected. I have owned my Ram for... over a year and always received good service at south pointe CDJ

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you TBHornsfan for your business! We are glad that you had such a good service experience here with us! We look forward to your next visit!

  • 5.0 out of 5
    June 19, 2019

    Dropped the car off for an oil change before dinner, and it was finished by the time we were done eating. The service was friendly, quick, and inexpensive... at $38

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Bill for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

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