Reviews
Window tint
I am thrilled with the tint and the workmanship is awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New Car Purchase
Mike and Freddie were wonderful and very helpful. They made sure we got in a car we were going to feel comfortable in and meet our needs.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2016 F150 Lariat
I recently purchased a brand new 2016 F150 Lariat Sport. Chris was great about answering any questions I had and wasn't the typical pushy salesman. I enjoyed the experience I have had at Lewis Ford. Will definitely be coming back for any future vehicles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchasing a car
I was very satisfied, and I would like to give a special thanks to Chris Wiles who was the salesman. He was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
How it should be...
Great experience - sales folks were very knowledgeable and expressed a strong desire to earn my business. The sales person allowed me space to shop and provided exceptional follow up on my questions and requests. There was minimal "back and forth" - they presented a fair response and worked hard to secure my business. I dealt with decision makers and they listened - something absent from many dealership experiences. Thank you Chris and Shelby
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for allowing our family to serve yours! We appreciate your business.
Mister
Appointment time was followed. Popcorn was very tasty, and free. Waiting area was crowded. The repairs explained very well by service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rick - we appreciate your business. Thank you for the feedback!
Excellent place to buy a vehicle.
This was our 4th purchase in less than a year. This last one was due to our son's vehicle being a total loss in a rear end collision. The safety of the Focus is unreal. Joey helped us find another vehicle for our son and Scott in finance took car of contacting Ford credit and giving them all the details. Needless to say, within 20 minutes of arriving at the dealership, we were driving away with my son's new car. Thanks for the smooth paperwork Scott! Great job Joey Book! This is the place to buy your next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chip - we are glad your son was okay after the collision! Thank you for allowing our team to fix you up with a new vehicle.
Was looking for a good used car.
Everyone was just friendly and helpful. I was looking for a good used car and ended up driving home a brand new car . I wish everything in life was that easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rick, we appreciate your business!! Thank you for allowing our family to serve yours!
Disgusted
Been getting all my service there since I've owned the vehicle I bought many vehicles was going to switch up air filter to put in SNB cold air intake. Upon removing the filter, they said it looks like it has never been changed. Very disappointed in hearing this news.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
bill easley
lewis ford in fayettville has always been a pleasue to deal with we have bought three cars from them all all three purchased have been a good experence
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your repeat business, Billy! We are grateful for the opportunity to serve you and your family.