Reviews
New F150
Friendly staff, fast service. Pleasure to do business with
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeep Wrangler
Grrrreat service! They even held my down payment check until payday.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don needs a truck
Submitted an application, haven't received any feed back in 5 days, guess I'm not buying a truck......
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
New F150 buying experience
This is my second truck that I have purchased from Lewis Ford both times the experience has been enjoyable. The first time I purchased from them I would be willing to bet I was a difficult customer as I had no idea what I wanted and visited several times. Bill took patience with me, working with me over several days (numerous calls for information) while I looked around and made my decision. When it was time for my next purchase I went back to Lewis (even though there are closer dealers) based on my experience with them. My second purchase was great. I feel I got a good deal on the Truck that I wanted and completely trust Lewis Ford as their customer service is great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Service
Tre in service has always been extremely accommodating and customer service oriented! Phillip is also very customer oriented and a great guy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleasant experience
Experience was smooth and professional. Sales person was personable, considerate and helpful. Financing was quick and without any surprises.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tough start, great end
Even though there were some bumps in the road, this has been a really great buying experience for me. Freddie was gracious and kind throughout the process with frequent updates and impeccable service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service on 09/04/2015
Tyler Smith, Doug Smith and the Team of Service personnel are top notch Proffesionals Customer Service comes first. The Team under Doug's guidance keeps you informed of past present and future conditions of you vehicle. Always working to let you know what service is require required at each interval and works with your schedule. Thanks all!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
LT.COL.(RET.) Ar. State Police
No Charge and didn't know that it was done on warranty until after the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Average
When I first contacted them, their response was quick and good. My next contact by phone was never returned. My third attempted contact was by phone and email, of which neither was ever returned. I took my business elsewhere.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase