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Superior Buick GMC of Fayetteville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (113 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We purchased a new car which has turned out to be a

We purchased a new car which has turned out to be a lemon! It has a vibration in low rpm under load and everyone acknowledges it, duplicates it, but when they couldn't fix it GM decided it was NORMAL! I've had trouble getting calls returned and they have not helped us to get our car repaired or to get help from GM. Also I found in the paperwork that they had me sign an agreement to not pursue any claim as a class action suit - I guess GM knows they have problems.

We purchased a new car which has turned out to be a

We purchased a new car which has turned out to be a lemon! It has a vibration in low rpm under load and everyone acknowledges it, duplicates it, but when they couldn't fix it GM decided it was NORMAL! I've had trouble getting calls returned and they have not helped us to get our car repaired or to get help from GM. Also I found in the paperwork that they had me sign an agreement to not pursue any claim as a class action suit - I guess GM knows they have problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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They were fast, friendly, and very knowledgeable about

They were fast, friendly, and very knowledgeable about their products. Every question was answered in a very timely manner

They were fast, friendly, and very knowledgeable about

They were fast, friendly, and very knowledgeable about their products. Every question was answered in a very timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Scheduled a service appointment for my 2020 Acadia.

Scheduled a service appointment for my 2020 Acadia. Arrived a several minutes early and they started right away. After a short and reasonable wait, that came to get me in the waiting room. Went over what they had done. I paid and was on my way.

Scheduled a service appointment for my 2020 Acadia.

Scheduled a service appointment for my 2020 Acadia. Arrived a several minutes early and they started right away. After a short and reasonable wait, that came to get me in the waiting room. Went over what they had done. I paid and was on my way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They were fast, friendly, and very knowledgeable about

They were fast, friendly, and very knowledgeable about their products. Every question was answered clear and understandable.

They were fast, friendly, and very knowledgeable about

They were fast, friendly, and very knowledgeable about their products. Every question was answered clear and understandable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great job as usual, thanks to Hunter Our service

Great job as usual, thanks to Hunter Our service representative. We use them for both our vehicles.

Great job as usual, thanks to Hunter Our service

Great job as usual, thanks to Hunter Our service representative. We use them for both our vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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fAST AND WELL DONE.

fAST AND WELL DONE. NO PROBLEMS AND DID NOT TRY TOO VERSELL. WILL CONTINUE TO USE FOR MY SERVICE NEEDS.

fAST AND WELL DONE.

fAST AND WELL DONE. NO PROBLEMS AND DID NOT TRY TOO VERSELL. WILL CONTINUE TO USE FOR MY SERVICE NEEDS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We had a positive experience all the way through !

We had a positive experience all the way through ! Hunter Courtney was very patient, polite, knowledgeable, and NOT pushy. We felt very comfortable dealing with him. He went above and beyond ! We got a fair trade-in value for our older vehicle. We feel good about choosing Superior Buick GMC in Fayetteville ! We love our new GMC Terrain SLT !

We had a positive experience all the way through !

We had a positive experience all the way through ! Hunter Courtney was very patient, polite, knowledgeable, and NOT pushy. We felt very comfortable dealing with him. He went above and beyond ! We got a fair trade-in value for our older vehicle. We feel good about choosing Superior Buick GMC in Fayetteville ! We love our new GMC Terrain SLT !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Friendly and on time Can always depend on the to do

Friendly and on time Can always depend on the to do what’s right for me

Friendly and on time Can always depend on the to do

Friendly and on time Can always depend on the to do what’s right for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

Thanks

Consumer response

Thanks

Dealer response

Thank you!

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Our dealership got us in and out very quickly. They were...

Our dealership got us in and out very quickly. They were efficient and friendly! Great service!

Our dealership got us in and out very quickly. They were...

Our dealership got us in and out very quickly. They were efficient and friendly! Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Always friendly and helpful. Facility always so clean....

Always friendly and helpful. Facility always so clean. Hunter is the Best! Never been disappointed

Always friendly and helpful. Facility always so clean....

Always friendly and helpful. Facility always so clean. Hunter is the Best! Never been disappointed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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