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United Nissan has a dishonest service center. They tried to sell me on almost $2000.00 worth of work. on my certified used Nissan Sentra. I took it... to an ASE certified mechanic and he stated that there was nothing wrong with car, there is nothing to fix. I will purchase a Nissan again but not form United Nissan. This is a very abbreviated version of what happened. One last thing if you have issues with a Nissan dealer reach out to Nissan Consumer Affairs, they are very helpful and they call you back. Taylor from that department was great.
Michael Branch, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity... to improve. If you'd be willing to provide more feedback, please reach out to us at (702) 207-8017 so we can assist you further.
Typical dealership that says anything to get you to come down then the whole story changes on how they can help you. Wouldn't recommend this place to anybody... that doesn't have a 650 credit score unless they have money to spend extra for a down payment or high monthly payment
Hi Lester Anderson, we regret to hear that you are displeased with your recent experience with us. Thank you for leaving feedback. Please reach out to... us at (702) 207-8017 so we may identify ways to improve your experience.
The last time I purchased a car it was a pain, but United made it easy. I found my car online, set an app and bought the car.
Thank you for the great revIew, please contact me @ 702.207.8063 so i can give recognition to the people who provided you with a truly exceptional exp...erience as we try to do for all our customers.
Very happy with my overall experience they pride themselves in truly exceptional experience and they definitely don’t disappoint! Customer service is great... and always get you answers !
Ydalberto, thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this ...to be the case during your visit. If you have further needs or questions, please reach out!
Very happy with my experience and customer service was the most helpful! Will come back in the future with my family recommend to everyone in vegas !
Mildred, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Than...k you again for taking the time to us know about your positive experience. Have a great day!
Repeated customer always come back because everything is always wonderful ! Customer service has helped me multiple times with my payment and any questions... that I have had my buying experience is also always great!
Enrique Alvarez, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you foun...d this to be the case during your visit. If you have further needs or questions, please reach out!
Very happy customer service was great and will be bringing people here to refer! Will be a loyal united nissan customer from here on out!
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or... stop by. Have an awesome day!
Everything was great! Even returned to purchased a second vehicle a month later ! Will return for every purchase forward . Customer service was great and... sales was so helpful.
Hi Zahilys Quintana, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free ...to give us a call or stop by. Have an awesome day!
I swear to God if I could give this dump of a dealership -10 stars I would. These people will sell you a vehicle by any means and as soon as something... goes wrong the fake smiles and conversations stop. They do not provide all of the information needed for a customer to make the best possible purchasing decision and then act like well you should’ve known. I even had a manager by the name of Manny totally insult me personally in a manner that no person in a position of management should ever do. My entire buying experience here was a horrible nightmare and I would not refer this place to my most hated enemy. They were that bad. I had a horrible experience here before and thought maybe after a few years things would have improved but it’s worse than before. I strongly suggest that if you buy any vehicle here MAKE SURE that any discussed you get it in writing and that you are aware of EVERYTHING about the car you need to know. Ask all the questions you need to because these shady salespeople are only worried about making a sale. They could care less about what your actual needs are. It’s all about them making a sale so they can make that commission money. Obviously it’s not much because they will tell you the Pope smokes big bud and that there are purple, pink, and neon green unicorns sitting on top of a short yellow bus parked in the middle of Las Vegas Blvd and Sahara!
Thank you for leaving feedback. Please reach out to us at (702) 207-8000 so we may identify ways to improve your experience.
First let me say that this review is based not on the whole of my experience with United Nissan, but on my recent experience with two of their teammates... including Elsa Nava, the customer service manager. Recently I purchased a vehicle from United Nissan, and within just a few months experienced an investigation with the vehicle that I thought was important to bring to their attention. My initial experience when notifying the dealership was a poor one. It led me to write a very negative, yet very well deserved review. This is when Elsa became involved. She reached out to me and expressed her regret for the experience we'd previously had. She asked what they could do to make it right, and did everything in her power to try to arrive at a mutually agreeable solution. Together with another member of the United Nissan family, Elsa was able to assist my husband and I to reach a very fair solution to our situation. She and this other teammate treated us with respect and dignity, they apologized repeatedly for our prior experiences, and made it right in less than 24 hours. To Elsa and her teammate, we appreciate you more than we can express. Thank you for restoring our faith in United Nissan