Wood Motor Company

4.5 out of 5 4.5
Rectangle 48
Sales 8:30 AM - 5:00 PM
Service 8:30 AM - 12:00 PM

Wood Motor Company Hours

Sales

Monday

8:30 AM - 6:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 6:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:30 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2016

At Wood Motor Company we understand the value of our customers time, money, and the fact that everyone should be treated

...

with respect. When you choose us as your dealership, you are joining our family and we aim to serve you for a lifetime. We promise competitive transparent pricing vs. bait and switch tactics, speedy service and sales (complete steps online so you can limit time in store if needed), and employees and ownership who will go the extra mile to make your experience a positive one. Being your Car Company is a privilege not a right. That attitude has served us well for 50 years, and we plan to continue that for another half century

"A solid name you can trust"

Service

Oil, Filter Change

$31.95

Tire Rotation

$15.95

Wheel Balance

$29.95

Transmission Service

$159.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    April 25, 2020

    Richard went above and beyond to help us get the car we were looking for. It was hassle free! The whole team worked with us and were patient with us as... we looked. Very thankful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    March 8, 2020

    I bought an Altima. Very nice car and well insulated. After the purchase with the widows down we noticed it needed brake pads (this was just about 3 days... after purchase). I went back to see if they would replace them since it was supposedly inspect and to see if they had received the other key fob to find out I'm apparently SOL on both. We're going to be in the market for an SUV soon but I don't think it will be from this dealer now.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 18, 2018

    Have always had a great experience there. Service department is great and they go the extra mile.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 13, 2019

    I took my truck in and as usual Shane took care of it and I?m back on the road happy as ever. Thanks for everything you do!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 9, 2018

    This is the only dealership I will have any of our trucks or farm vehicles serviced at. Friendly fast service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 22, 2018

    Took my car in in december to get the speed shaft sensor replaced due to my car shifting hard, i started experiencing the exact feeling in the shifting... pattern a couple weeks ago and took it in. They told me that there was absolutely nothing wrong with the way it was shifting. I now have to set an appointment for a different dealership and take another day of work off just to get the warranty work done. Definitely not satisfied.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mr. Garayson, Thank you for the review and bringing this to our attention. We take pride in our dealerships customer communications. We apparen...tly did not communicate well on your last visit. We are going to rectify the situation and take care of your vehicle needs. We have had a service adviser reach out and set you an appointment, to find out the problem and resolve it. Wood Motor Company appreciates your continued customer service to us and we will take care of you.

  • 5.0 out of 5
    January 17, 2018

    ALWAYS GET GREAT SERVICE FROM WOOD MOTOR COMPANY. CLEAN DEALERSHIP WITH HELPFUL FRIENDLY STAFF.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2017

    I unfortunately did NOT purchase my Traverse from Wood Motor Co. When the service manager from the OTHER dealer where I did purchase from (Ramsey) treated... me like I was nuts, I stopped in to Wood's to just see if your service Manager, Mr. Villines, could hear what I was hearing. Did he ever!! He went above and beyond, verifying my warranty, setting up an app't to get my vehicle fixed, AND getting me a courtesy vehicle for 2 weeks. I know who I will NOT go back to, and where I will do my business from now on! I love the kind and helpful folks at Wood Motor Co!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 6, 2017

    Efficient and fair. Excellent customer service, delivery, responsive to needs and questions. Professional and competent staff. Worth the drive from Little... Rock to Harrison.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 4, 2017

    There is a great group in the service department. Shane is always very helpful and friendly. I know that I can depend on them to take care of vehicle's... needs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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