Feyer Ford of Ahoskie

4.4
(81 reviews)

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Reviews

4.4
(81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2.0

Getting worse

I have been taking my vehicle here for years, but the service is getting increasingly worse. There seems to be little consideration to customers wait time.

2.0

Getting worse

I have been taking my vehicle here for years, but the service is getting increasingly worse. There seems to be little consideration to customers wait time.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Nora, thank you for sharing this recent experience with us. Please give us a call at (252) 332-2133 and we will do our best to make this better. We hope to hear from you soon.

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4.0

Customer

Finance Manager was very professional. He explained everything with great detail. He even went to the car and detailed an area the car washer missed. It was a very pleasant experience.

4.0

Customer

Finance Manager was very professional. He explained everything with great detail. He even went to the car and detailed an area the car washer missed. It was a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Esther, we're happy you found our staff to be so supportive during your experience here at Feyer Ford of Ahoskie. Please don't hesitate to reach out if there's anything additional we can do for you.

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5.0

Pauline Moore Oil Change Service

Excellent service. From the time I entered to the time I left. Courteous and professional service. Facilities were clean and sitting room in great condition.

5.0

Pauline Moore Oil Change Service

Excellent service. From the time I entered to the time I left. Courteous and professional service. Facilities were clean and sitting room in great condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Jean is the Rock Star of Feyer Ford!

I bought a used Explorer from a different dealership a year ago. A month after having it, my kids & I were in Chicago & smack in the middle of an intersection, the steering gave out. Since that nightmare , its been one problem after another. The screen going out, the A/C blows out high heat, I can't close the sunroof ,(twice), water coming through the overhead lights, camera & navigation not working, radio shuts down, etc. Thankfully i bought an extended warranty so most of everything has been covered.. Though I swore i would never buy a Ford again because of this car, im stuck with it until I can afford a new one. After all the trouble I've had with it, the service department has been amazing! I've taken it to other Ford dealerships if Ahoskie is booked, but they are not as thorough in fixing, or explaining the issues. I HAVE to give xxxxxxto JEAN in the service department. She is a total ROCK STAR! She explains the problem in a way thats clearly understandable & gets it done the FIRST time! I can't say enough about how great she is. Obviously I give kudos to the guys that fix it in the back but Jean is the reason i keep coming back! She is the backbone of that service department & if she retires....ugh....

5.0

Jean is the Rock Star of Feyer Ford!

I bought a used Explorer from a different dealership a year ago. A month after having it, my kids & I were in Chicago & smack in the middle of an intersection, the steering gave out. Since that nightmare , its been one problem after another. The screen going out, the A/C blows out high heat, I can't close the sunroof ,(twice), water coming through the overhead lights, camera & navigation not working, radio shuts down, etc. Thankfully i bought an extended warranty so most of everything has been covered.. Though I swore i would never buy a Ford again because of this car, im stuck with it until I can afford a new one. After all the trouble I've had with it, the service department has been amazing! I've taken it to other Ford dealerships if Ahoskie is booked, but they are not as thorough in fixing, or explaining the issues. I HAVE to give xxxxxxto JEAN in the service department. She is a total ROCK STAR! She explains the problem in a way thats clearly understandable & gets it done the FIRST time! I can't say enough about how great she is. Obviously I give kudos to the guys that fix it in the back but Jean is the reason i keep coming back! She is the backbone of that service department & if she retires....ugh....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Donna, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any further questions, please give us a call. We're always happy to help!

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5.0

Feyer Ford

Smooth service nice staff always accommodating No hiccups

5.0

Feyer Ford

Smooth service nice staff always accommodating No hiccups

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Feyer Ford of Ahoskie! If you have any further questions, please give us a call. We're always happy to help! Take care!

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5.0

Quality of Repairs

Central Ford/Feyer Ford is the ONLY PLACE I take my car for anything. They are GREAT

5.0

Quality of Repairs

Central Ford/Feyer Ford is the ONLY PLACE I take my car for anything. They are GREAT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Great Service, Great People

Very Knowledgeable sales and service folks. Took the time to answer all my questions.

5.0

Great Service, Great People

Very Knowledgeable sales and service folks. Took the time to answer all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

ahoskiepower2@yahoo.com

Honest quick professional takes the time to explain your vehicle status to you

5.0

ahoskiepower2@yahoo.com

Honest quick professional takes the time to explain your vehicle status to you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Car Repair

Completely satisfied with the repairs done to my vehicle. The customer service was great. I was even left a loaner vehicle while mine was being repaired.

5.0

Car Repair

Completely satisfied with the repairs done to my vehicle. The customer service was great. I was even left a loaner vehicle while mine was being repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Judith, we are happy we could make your experience a positive one! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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5.0

EureGifl

Staff is fantastic. I have always had personal attention from the staff. Staff is what keeps me coming back.

5.0

EureGifl

Staff is fantastic. I have always had personal attention from the staff. Staff is what keeps me coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Diane, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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