Reviews
Got my car August 20 and drove it 4 days.
Got my car August 20 and drove it 4 days.and when I call Mike white to see what's going on he don't respond. Still waiting on $500.00 Check and title which I still haven't got.
Got my car August 20 and drove it 4 days.
Got my car August 20 and drove it 4 days.and when I call Mike white to see what's going on he don't respond. Still waiting on $500.00 Check and title which I still haven't got.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Gale, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Salesman (Dillon) and Finance guy (Bobby) were very
Salesman (Dillon) and Finance guy (Bobby) were very manipulative, will never shop there again, they use typical unethical sales/dealership tactics, would highly recommend staying far away from there (Classic Chevy) location in Owasso Ok
Salesman (Dillon) and Finance guy (Bobby) were very
Salesman (Dillon) and Finance guy (Bobby) were very manipulative, will never shop there again, they use typical unethical sales/dealership tactics, would highly recommend staying far away from there (Classic Chevy) location in Owasso Ok
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Mike Ward was great to work with I would recommend him
Mike Ward was great to work with I would recommend him and classic Chevrolet in owasso ok.
Mike Ward was great to work with I would recommend him
Mike Ward was great to work with I would recommend him and classic Chevrolet in owasso ok.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quality workmanship, top of the line customer service,
Quality workmanship, top of the line customer service, very clean facilities, always friendly people . I bought my truck here in 2020 and always get my service work done here . Not one issue ever in 4 years.
Quality workmanship, top of the line customer service,
Quality workmanship, top of the line customer service, very clean facilities, always friendly people . I bought my truck here in 2020 and always get my service work done here . Not one issue ever in 4 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Supervisors here allow substandard treatment of used car
Supervisors here allow substandard treatment of used car customers and make fake offers over the phone to get customers to the lot only to sell them a car that doesn't match the description online. I regret coming here: Used Car sales people are not your friends, especially these people! Beware of the bait and switch. I contacted Shawn at Owasso Classic Chevrolet after obtaining a Capital One pre-approved financing offer. They like pre-approved customers so these guys will tell you anything over the phone to get you to the lot, then show you a vehicle that doesn't match the description online and take back the deals they offered over the phone. I was disappointed that the 2018, $28,680 Lexus I came to buy didn't have automatic start as it showed online. I explained before coming that auto start was a major thing I wanted in a vehicle. Shawn made the comment to me and another witness that he would check the owner's manual to figure out if it has automatic start. He disappeared and returned saying he was unable to make the car auto start. Their idea of a remedy was to try to pass along the cost of getting a junk aftermarket remote starter installed for me. I refused their cheap offer so I guess they kept the owner's manual to punish me. Shawn also promised me a full tank of gas for making an icy 100+ mile drive in 18⁰ weather to come buy the vehicle. I decided to purchase it Shawn told me that because the $28,000 vehicle I bought was a used Lexus, he wouldn't fill the car up. So after I bought the vehicle Shawn took back the offer and I left the lot on E. It wasn't until I got home that I noticed the car manual he said he used and told me to flip through when I get the chance, was not in my car. The first call I made I thanked him for his time and asked where to find the manual and Shawn was rude and told me I got too good of a deal on my car so he considered me calling to ask for the owner's manual they misplaced "disrespect". He refused to send me a manual but condescendingly offered to Google the user's manual and read it to me or print it so I can drive 115 miles and pick it up instead. This car is also missing all the foor mats, but they of course had cheap mats hiding that so I spent money on both detailing the dog mess and purchasing floor mats. Shawn's supervisor José never showed up during the deal after we asked for him 4 times. He failed to call to follow up after calling him and leaving a message. After spending a total of 6 hours at the dealership and $28k on their car, they could have had better customer service attitudes and sent me home 100+ miles away in a clean vehicle, with a full tank and an owners manual. Instead, Shawn is a disgruntled used car salesman that thinks I got "too good of deal" so he's unwilling to help a customer he sold a misrepresented a vehicle to. I should have gone to their competition, so should you!
Supervisors here allow substandard treatment of used car
Supervisors here allow substandard treatment of used car customers and make fake offers over the phone to get customers to the lot only to sell them a car that doesn't match the description online. I regret coming here: Used Car sales people are not your friends, especially these people! Beware of the bait and switch. I contacted Shawn at Owasso Classic Chevrolet after obtaining a Capital One pre-approved financing offer. They like pre-approved customers so these guys will tell you anything over the phone to get you to the lot, then show you a vehicle that doesn't match the description online and take back the deals they offered over the phone. I was disappointed that the 2018, $28,680 Lexus I came to buy didn't have automatic start as it showed online. I explained before coming that auto start was a major thing I wanted in a vehicle. Shawn made the comment to me and another witness that he would check the owner's manual to figure out if it has automatic start. He disappeared and returned saying he was unable to make the car auto start. Their idea of a remedy was to try to pass along the cost of getting a junk aftermarket remote starter installed for me. I refused their cheap offer so I guess they kept the owner's manual to punish me. Shawn also promised me a full tank of gas for making an icy 100+ mile drive in 18⁰ weather to come buy the vehicle. I decided to purchase it Shawn told me that because the $28,000 vehicle I bought was a used Lexus, he wouldn't fill the car up. So after I bought the vehicle Shawn took back the offer and I left the lot on E. It wasn't until I got home that I noticed the car manual he said he used and told me to flip through when I get the chance, was not in my car. The first call I made I thanked him for his time and asked where to find the manual and Shawn was rude and told me I got too good of a deal on my car so he considered me calling to ask for the owner's manual they misplaced "disrespect". He refused to send me a manual but condescendingly offered to Google the user's manual and read it to me or print it so I can drive 115 miles and pick it up instead. This car is also missing all the foor mats, but they of course had cheap mats hiding that so I spent money on both detailing the dog mess and purchasing floor mats. Shawn's supervisor José never showed up during the deal after we asked for him 4 times. He failed to call to follow up after calling him and leaving a message. After spending a total of 6 hours at the dealership and $28k on their car, they could have had better customer service attitudes and sent me home 100+ miles away in a clean vehicle, with a full tank and an owners manual. Instead, Shawn is a disgruntled used car salesman that thinks I got "too good of deal" so he's unwilling to help a customer he sold a misrepresented a vehicle to. I should have gone to their competition, so should you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Took 3 weeks from time of purchase for them to “run” it
Took 3 weeks from time of purchase for them to “run” it through service to be ready for me to take delivery. It’s been a little over 2 months and still waiting for my cab lights to be installed. Keep getting the run around about the status of the lights. Take your hard earned money anywhere but this place.
Took 3 weeks from time of purchase for them to “run” it
Took 3 weeks from time of purchase for them to “run” it through service to be ready for me to take delivery. It’s been a little over 2 months and still waiting for my cab lights to be installed. Keep getting the run around about the status of the lights. Take your hard earned money anywhere but this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Zero stars
Bought an Escalade from them. Took them weeks to get it though service. Then 2 months to even get the tittle to me. Worst dealership in Owasso. Take your hard earned money elsewhere. Salesman doesn’t care either and doesn’t fight for you.
Zero stars
Bought an Escalade from them. Took them weeks to get it though service. Then 2 months to even get the tittle to me. Worst dealership in Owasso. Take your hard earned money elsewhere. Salesman doesn’t care either and doesn’t fight for you.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 356-6289 to discuss your concerns, as your satisfaction is of utmost importance to us.
Bad 😒
Not really explained Not really explained the contract . Sign here initial here I didn’t know really what a bad deal I was getting I want to return the vehicle they say no and that’s before my 24 hours you know I still say no I want my old truck back I was screwed fixing to boycott this place!! Car dealership will put the screws to you in the contract and not explaining it very well I’m just sick over this deal😡😡😡😡😡
Bad 😒
Not really explained Not really explained the contract . Sign here initial here I didn’t know really what a bad deal I was getting I want to return the vehicle they say no and that’s before my 24 hours you know I still say no I want my old truck back I was screwed fixing to boycott this place!! Car dealership will put the screws to you in the contract and not explaining it very well I’m just sick over this deal😡😡😡😡😡
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Vicky, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (877) 356-6289 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Go somewhere better
If I could give this zero stars I would. Purchased a 2014 Ram 1500 from this dealership on 8/24/23, just to take it back because they sold us a vehicle that’s rear differential needs replaced. They outsourced the work to a repair shop in BA and all they did was drain and refill the differential oil. When the vehicle was picked up they didn’t even tell us what work was done and had to demand the service order paperwork. Would not do business with this dealership with their shady methods of trying to pull wool over their customers’ eyes when it comes to work done on a vehicle that was just purchased.
Go somewhere better
If I could give this zero stars I would. Purchased a 2014 Ram 1500 from this dealership on 8/24/23, just to take it back because they sold us a vehicle that’s rear differential needs replaced. They outsourced the work to a repair shop in BA and all they did was drain and refill the differential oil. When the vehicle was picked up they didn’t even tell us what work was done and had to demand the service order paperwork. Would not do business with this dealership with their shady methods of trying to pull wool over their customers’ eyes when it comes to work done on a vehicle that was just purchased.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Katrina, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 356-6289 to discuss your concerns, as your satisfaction is of utmost importance to us.
Bad Experience
Run , they priced me a truck then the next day they increased the price by $1500, integrity is in short supply around there. Do not trust them, their word is no good. They priced the truck online for $54500, the next day I called to make the deal and they increased the price on line to $55693.
Bad Experience
Run , they priced me a truck then the next day they increased the price by $1500, integrity is in short supply around there. Do not trust them, their word is no good. They priced the truck online for $54500, the next day I called to make the deal and they increased the price on line to $55693.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rodger, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 356-6289 to discuss your concerns, as your satisfaction is of utmost importance to us.