Visalia Buick GMC

Reviews

5.0 out of 5 5.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 23, 2018

    Absolutely fabulous. Both Mr. Appleby and Ken were great. Helped me with purchasing matts for my daughter's car and careful to keep secret from her. Now... that's family. Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 2, 2015

    Bank denied loan because the amount was more than what the car was worth! Unbelievable. You should be ashamed of yourselves. Great service. Not! I don't... see any positive reviews on here. I wonder why.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    amount a bank will loan to a consumer is based on the banks internal ratings of the customer credit and not solely the value of the vehilce being purc...hased. Many bank have different requirements and guidlines, that is what allows dealers to find a bank that fits the customers needs just as we did on this transaction. I would be happy to discuss this in person if your would like, thanks for taking the time to bring your concern to our attention.

  • 1.0 out of 5
    December 26, 2012

    They never contacted me for any information as to the car I was looking at online. Would not send nobody over there to buy. Sorry.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I regret that we failed to provide you with the information you request; we work hard at providing excellent customer service, but apparently we faile...d this time. We will learn from your input and for that, Thank you.

  • 2.0 out of 5
    July 30, 2012

    I've been to this dealer several times and each time the dealers were evasive and rude. I couldn't even get them to give me a price without sitting with... their manager.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your comments, pricing is a very sensitive subject and only our managers are authorized to provide any pricing that is not posted on a s...pecific vehicle. There is never a good excuse to be rude and if anyone at my dealership was rude I apologize.Our intent is to earn a customers business not run them off. Should you ever wish to discuss this with me directly please feel free to call me at 559-802-1700 ext 2201. Again, thank you for taking the time to bring this conern to my attention. Don Groppetti