Visalia Buick GMC

3.3
(9 reviews)
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(559) 627-4444 (559) 627-4444

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Reviews

3.3
(9 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

2021 GMC Denali

Took a well worth drive to Visalia GMC. Had the pleasure of working with Fernando Gonzalez (no relation) The dealership was beautiful and the deal I received was well worth the 2 hour drive. We set up an appointment and he did not disappoint. I would highly recommend Visalia Buick GMC.

1.0

GMC Acadia

Horrible repairs had to take the vehicle back to the dealership service 3 times

5.0

C. Ross

I'm happy with my service experience. Good communication and they helped me with a rental.

4.3

Service after purchase

Purchased our Buick Envision just over a year ago and this dealership still follows up on our needs and provides precise maintanence services.

5.0

Chris is the man!

our service adviser Chris is always in a upbeat mood and ready to help out.

5.0

Service on GMC Sierra truck

Absolutely fabulous. Both Mr. Appleby and Ken were great. Helped me with purchasing matts for my daughter's car and careful to keep secret from her. Now that's family. Thank you

1.0

Sold a car for more than its worth!

Bank denied loan because the amount was more than what the car was worth! Unbelievable. You should be ashamed of yourselves. Great service. Not! I don't see any positive reviews on here. I wonder why.

Dealer response

amount a bank will loan to a consumer is based on the banks internal ratings of the customer credit and not solely the value of the vehilce being purchased. Many bank have different requirements and guidlines, that is what allows dealers to find a bank that fits the customers needs just as we did on this transaction. I would be happy to discuss this in person if your would like, thanks for taking the time to bring your concern to our attention.

1.0

No Contact

They never contacted me for any information as to the car I was looking at online. Would not send nobody over there to buy. Sorry.

Dealer response

I regret that we failed to provide you with the information you request; we work hard at providing excellent customer service, but apparently we failed this time. We will learn from your input and for that, Thank you.

2.3

customer service

I've been to this dealer several times and each time the dealers were evasive and rude. I couldn't even get them to give me a price without sitting with their manager.

Dealer response

Thank you for your comments, pricing is a very sensitive subject and only our managers are authorized to provide any pricing that is not posted on a specific vehicle. There is never a good excuse to be rude and if anyone at my dealership was rude I apologize.Our intent is to earn a customers business not run them off. Should you ever wish to discuss this with me directly please feel free to call me at 559-802-1700 ext 2201. Again, thank you for taking the time to bring this conern to my attention. Don Groppetti

Read all 9 reviews