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Clay Maxey of Berryville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

Extremely polite and respectful service. Easy to get an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great facility, sales and service!

I was running a little late and the service dept advised to come on! They remembered I needed to rotate my tires and asked if I wanted my mom wipers replaced! Excellent job! Love working with you all!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service and courteous staff.

Went in for an oil change. Service was fast and courteous. Bought my ford escape here last summer. Very friendly and helpful staff. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding Service and People

Wonderful people and excellent service! I would highly recommend to others and will be interested in buying my next car at Berryville Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I have brought 2 of our cars there and have been very happy with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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oil change appointment

I was very appreciative of the extra effort your staff gave to me. While on the way to my apt I received a speeding ticket which caused me to be late for my oil change appointment. Your staff still fit me in for my detail and rescheduled me for the end of the same work day. Thank you, Julianne

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service.

The folks there are very friendly and helpful. I will take my Escape there everytime.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Just right!

I was in town and April had a cancelation so she fit me in. It saved me a lot of time and I appreciated that a lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I've used Berryville Ford for oil changes since moving to town and they have always done a great job. The only negative experience was a time that the oil plug was not put in properly and they more than made up for the mistake with customer service. They immediately sent a tech out to my home to pick up the vehicle and correct the problem, and assisted in cleaning up the oil that had leaked. I will continue to use Berryville Ford and appreciate their commitment to getting it right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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YES!!

The service staff is very friendly and keeps you informed of where your car is in the service being performed cycle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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