Reviews
Write a reviewGreat Service
Extremely polite and respectful service. Easy to get an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great facility, sales and service!
I was running a little late and the service dept advised to come on! They remembered I needed to rotate my tires and asked if I wanted my mom wipers replaced! Excellent job! Love working with you all!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service and courteous staff.
Went in for an oil change. Service was fast and courteous. Bought my ford escape here last summer. Very friendly and helpful staff. Would recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding Service and People
Wonderful people and excellent service! I would highly recommend to others and will be interested in buying my next car at Berryville Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I have brought 2 of our cars there and have been very happy with the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change appointment
I was very appreciative of the extra effort your staff gave to me. While on the way to my apt I received a speeding ticket which caused me to be late for my oil change appointment. Your staff still fit me in for my detail and rescheduled me for the end of the same work day. Thank you, Julianne
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
The folks there are very friendly and helpful. I will take my Escape there everytime.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Just right!
I was in town and April had a cancelation so she fit me in. It saved me a lot of time and I appreciated that a lot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I've used Berryville Ford for oil changes since moving to town and they have always done a great job. The only negative experience was a time that the oil plug was not put in properly and they more than made up for the mistake with customer service. They immediately sent a tech out to my home to pick up the vehicle and correct the problem, and assisted in cleaning up the oil that had leaked. I will continue to use Berryville Ford and appreciate their commitment to getting it right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
YES!!
The service staff is very friendly and keeps you informed of where your car is in the service being performed cycle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase