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Gallatin Chrysler Dodge Jeep Ram

(1,247 reviews)
Visit Gallatin Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 18 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2024 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 374-7189 (877) 374-7189
Used (888) 269-1104 (888) 269-1104
Service (888) 884-8712 (888) 884-8712

Inventory

See all 262 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2023.
Ownership starts here!
Home of the Lifetime Powertrain

Service center

Phone number (888) 884-8712

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gallatin Chrysler Dodge Jeep Ram from DealerRater.

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Brandy was very professional and very courteous to my

Brandy was very professional and very courteous to my time and explained everything thoroughly with what they were doing with my vehicle. Great experience can’t wait to come back again.

Brandy was very professional and very courteous to my

Brandy was very professional and very courteous to my time and explained everything thoroughly with what they were doing with my vehicle. Great experience can’t wait to come back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to read this kind feedback about Brandy! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram!

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The dealership was very clean.

The dealership was very clean. Most of the employees are very nice and easy to deal with.

The dealership was very clean.

The dealership was very clean. Most of the employees are very nice and easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Roger! We appreciate your business here at Gallatin Chrysler Dodge Jeep Ram.

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The entire Service Department was very professional from

The entire Service Department was very professional from the time my vehicle was serviced until I left. I would recommend your dealership to anyone. Thanks a million for your consideration.

The entire Service Department was very professional from

The entire Service Department was very professional from the time my vehicle was serviced until I left. I would recommend your dealership to anyone. Thanks a million for your consideration.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Janie - Thank you for choosing Gallatin Chrysler Dodge Jeep Ram and for sharing your support for our team! Take care!

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My experience with the Service Department overall was

My experience with the Service Department overall was good. I had issues with the LoJack that required 3 trips and in the end Service and Sales were pointing at each other. Finally got it corrected using the Service Representative from LoJack.

My experience with the Service Department overall was

My experience with the Service Department overall was good. I had issues with the LoJack that required 3 trips and in the end Service and Sales were pointing at each other. Finally got it corrected using the Service Representative from LoJack.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gallatin Chrysler Dodge Jeep Ram and for sharing your experience! We're glad we could ultimately correct your LoJack issue, though we apologize for any inconvenience along the way. If there's anything else we can do for you, please reach out. Safe travels!

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Super friendly employees, swift service and how they

Super friendly employees, swift service and how they listen is what makes me drive 45 mins to this dealer for service.

Super friendly employees, swift service and how they

Super friendly employees, swift service and how they listen is what makes me drive 45 mins to this dealer for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of our team at Gallatin CDJR! It was our pleasure to assist you and we hope to welcome you back soon.

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Had a speedy and friendly oil change.

Had a speedy and friendly oil change. Very short wait to be checked in. In and out within an hour.

Had a speedy and friendly oil change.

Had a speedy and friendly oil change. Very short wait to be checked in. In and out within an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Gallatin Chrysler Dodge Jeep Ram!

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Collin was a great help and went above and beyond helping

Collin was a great help and went above and beyond helping us through the warranty process. Collin was very helpful and very knowledgeable about the repair. Thank you!

Collin was a great help and went above and beyond helping

Collin was a great help and went above and beyond helping us through the warranty process. Collin was very helpful and very knowledgeable about the repair. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tracy, it was our pleasure to assist you with your warranty work! Thank you for trusting Collin and the team with your business and for sharing your support of them. We wish you safe travels ahead!

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Phenomenal customer service!

Phenomenal customer service! Morgan took the initiative to get all of our new car issues resolved. Her communication and feed were the best we have ever had.

Phenomenal customer service!

Phenomenal customer service! Morgan took the initiative to get all of our new car issues resolved. Her communication and feed were the best we have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tim, we're delighted to hear that Morgan provided such exceptional service at Gallatin Chrysler Dodge Jeep Ram. It's great knowing she made your experience smooth and communicative. Thanks for sharing!

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Stayed in contact every step of the way.

Stayed in contact every step of the way. Quickly found us a truck in budget.

Stayed in contact every step of the way.

Stayed in contact every step of the way. Quickly found us a truck in budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to see the positive feedback. Thank you for choosing Gallatin Chrysler Dodge Jeep Ram!

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Angela was so very helpful and taking care of my

Angela was so very helpful and taking care of my concerns. She went above and beyond to make sure that the work got completed and even went so far as to have my car picked up and brought back to me. Five star service for sure! Even though the prior dealership left me with no warranty at the dealership, I am certain to continue to get my service done there thanks to Angela‘s wonderful customer service and the experience that I had recently. Keep up the great work!

Angela was so very helpful and taking care of my

Angela was so very helpful and taking care of my concerns. She went above and beyond to make sure that the work got completed and even went so far as to have my car picked up and brought back to me. Five star service for sure! Even though the prior dealership left me with no warranty at the dealership, I am certain to continue to get my service done there thanks to Angela‘s wonderful customer service and the experience that I had recently. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Angela and the team at Gallatin Chrysler Dodge Jeep Ram, Denise! We're delighted to hear that she went above and beyond to assist you. Your satisfaction is our priority, and we look forward to serving you in the future!

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