Herman Jenkins Motors

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    June 24, 2019

    I recently had a water pump replaced. On a trip to Virginia with less than 2000 miles on the new pump, it blew. The GM dealer that repaired my truck in... Virginia pointed out that the gasket was not sealed properly and the GM pump I paid for was in fact, an after-market model. I have spent several thousand dollars at this place and this is the last straw. Previously, I had tires mounted and had forgotten my wallet. Company policy dictates the vehicle stays on site until the bill is paid. I would be willing to bet there are 'prominent' area citizens that this rule for whom is waived. I'm done with this place and will direct any and all friends elsewhere.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    April 26, 2019

    Engine temperature raises very slow and on 20 degree day will not get up to operating temperature. Refused to take my word and wouldn?t make necessary... repair.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 30, 2017

    Just purchased a used Toyota Sequoia. Staff was helpful and friendly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 25, 2019

    I have no complaints. Everyone is extremely professional and is willing to help any way they can.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    March 21, 2019

    I heard a lot of good things about them but in the end they were not there for me. They played me and ripped me off on prices. I do not recommend going... to them. They told me I needed new rotars on my car but they were like-new, when I called them out on it they switched subjects and said “well anything can happen with used cars” like ???

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 9, 2018

    Very pleased. They went out of their way to make sure I was satisfied. Facility and waiting area was very clean and comfortable. My husband is handicapped... and they brought different chair into the waiting area to accomadate him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 13, 2017

    Our family just bought our 3rd Dodge vehicle from here.Everyone there is very professional & super friendly.Stanley Evans is awesome,he has been our salesman... with every purchase.A great place to purchase a vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 2, 2016

    Everyone was very nice and helpful. Very comfortable lounge while you wait. I will be trading with them from now on. I have already been telling everyone... about them.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    August 1, 2016

    I liked how you all worked with me to make a deal. And I will let everyone know about the deal that I got. And when I get another car I will be coming... Back. I couldn't get a good deal at the dealership here in Paducah Ky for the 3rd time. So thanks again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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