Tri-City Ford

(4.7) 44 reviews

Dealer on Cars.com since May 2015

Currently in stock!

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New Used Service

Today's Hours

Sales 8:30 AM - 5:00 PM
Service 7:30 AM - 3:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 7:30 AM - 3:00 PM
Sun Closed

Reviews

4.7
44 lifetime reviews.
  • Amazing Experience !

    The salesman bent over backwards to help. The process was quick with nothing hidden and I couldn't be happier with my new truck that I drove 3 hours t

    ...

    o get.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    That was quite a trip to buy from us, and we thank you. It pleases us that you enjoyed your visit with us and hope that someday you'll come back again

    ...

    . Thank you for all your positive comments.


  • Looking for the right car

    I went to the dealership "just to look" for a gently used vehicle. Brian Martin took me under his wing and found a vehicle that fit my description a

    ...

    nd needs. Most importantly, he took the time to listen to what I wanted and why I wanted it that way. I drove away in a new vehicle that same day! Brian, Harley Bowser and the finance team made it a pleasant experience with no drama and no hassle. I recommend the dealership to anyone needing a new or used vehicle!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanx JG. Our goal here at TriCity is for everyone to experience our Tradition of Excellence. The Best and nothing Less.


  • Helluva Dealership!

    Picked my truck and these guys did everything to put me in it! Thanks Jeff, Brian and everyone else! I hope to send business your way! Jerry T.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Jerry. We are continuing our Tradition of Excellence. The best and nothing less.


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Service & Repair

Service Reviews

4.7

1 lifetime reviews of the Service Department.

  • Sad experience

    Had to take my new vehicle to another Dealer for correct repair

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Sammy, I apologize for any concern you had with repairing your vehicle.. I have contacted the service department and tried to get the details of yo

    ...

    ur concern. Please contact me, I will do my best to get you taken care of. Thanks! Kevin Coates General Manager 336.623.2185


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Service Pricing

    Oil, Filter Change

    $32.95 and up*

    Wheel Alignment (4WD)

    $69.95

    Coolant System Service

    $119.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 401 Offers on 13 Models

About Our Dealership

Dealer on Cars.com since May 2015

Here at Tri-City Ford we want you to come back. We want you to tell your friends and family about us. We want to be your tradition, not just another car dealer. Our owner and management stress integrity in all aspects of our business. We won't survive without your positive comments when car buying comes up in conversation. We KNOW this. This is not a large dealership. This is not a huge community, yet we consistently sell more new cars than our much larger competitors. Why? Because we are here to sell cars to good people who buy cars; not to build an empire, or to satisfy a group of stakeholders by showing huge profit numbers. Come see us !

""A Tradition of Excellence " where "The Deal You're Needin' is in Eden ! ""
Tri-City Ford
912 S Van Buren Rd Eden, NC 27288
New (336) 589-6199
Used (336) 589-6201
Service (336) 589-6068
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