Gupton Motors Inc

I have called multiple times to get know where. Drove to get original paper work, and got things printed off computer not the original. I'll never do business with them again.

Gupton motors was very friendly and easy to deal with.we will definitely do business with them again.

I have bought some 20 or more cars and trucks from Guptons over the last 20 years they have always treated me great would not go anywhere else for my autos needs have 4 of them in my driveway now

Got me in and out quick for oil change and Bethany was great help ,took not of issues for future service

Kemmy was amazing! We reached out to him on a late Saturday afternoon and drove home in our new Charger on Monday. It was the easiest process with the best people! We will definitely be buying our next vehicle from Kemmy at Gupton.

I highly recommend Gupton Motors!! It was an amazing first car purchase experience!! Very thankful for their hard work!!

Renee was prompt and ready to negotiate the best deal for both of us. Bo was right there for me and my family when I needed him. Good people and good dealership. Thanks to the Owner for doing things right!

As far as buying a car there, they were wonderful. After that, everything changed. I needed to get the oil changed on it for the 1st time, so we drove it all the way over there from home on my day off. When getting there, they explain we have to make an appointment for an oil change and they are scheduled 2 weeks out. We drive all the way home then contact the Dodge dealership in Gallatin and they said yes, they would get it in and that we didn’t have to call. It’s first come, first serve there. I have bought many brand new cars from places and have never had to schedule an oil change to get them completed at the dealership. My car will be serviced at Gallatin from here on out and the next one I buy will be from Gallatin as well. If this had been the first dealing with them, I wouldn’t write this, but I had a recall on my car right after buying it that the service department was very confused about. I got transferred between several people trying to figure out how they could do it. I’m not even sure they did it right after it was taken to be fixed, but I hope so as it was a theft deterrent issue.

I recently leased a car from this place. I was referred here by someone my husband knew. I started working with Daniel. Everything was fine from ordering the Jeep and exchanging emails with Daniel at the beginning UNTIL someone named Renee started working on my case. This Renee person was just plain rude and totally unprofessional. When my email would not be answered for 3 days. I tried calling her extension for 2 days and left voice mail and she never returned any calls. When I called again, I asked the operator not to transfer me over to her extension. Then miraculously she picked up the call. She told me she never got any emails from me. That email address I used was written on her email signature! She just said, don't use that, use this.....and gave me another email address. nothing like sorry for the confusion or I don't use that email address or anything like that. She just said, NO, use this instead....then just gave another email address. I never complained about their services, I was simply trying to find out the next step to pick up the car! To make it clear, the car purchase date was in the very beginning of May and the check for the whole 3 year lease term lump sum payment was sent out and cleared within a few days from the purchase date and ALSO, I started paying for insurance from that date. The car was not released until the last week of June . This was not her fault. There were lot of paperwork to be prepared. So of curse I needed help with what to do next! She had the nerve to tell me that her team always tries their best to provide good pricing to their customers and THAT'S HOW I GOT SUCH A BIG DISCOUNT! One would think that I was bothering her to give it to me for free! Also, in her emails to me, she never addressed me....just typed in whatever she wants to say in the email body, that's it. No one does that to business clients! I was not bargaining on pricing and I was not complaining about services! It was all about her attitude, how rude she was and how unprofessional she was. Her email itself is just so unpleasant when I wasn't event arguing with her or complaining to her! I just don't see how she calls herself a sales person! Between my husband and myself and also 2 adult children, we have been leasing cars for at least 16 years using BMW, Mercedes, Nissan, Range Rover and Hyundai. I have never experienced anything like this. I just have never worked with anyone like her! I do see some great reviews here mentioning her name and I am totally speechless. What is going on? Is this some kind of discrimination, then? Before I end it, I do want to point out that Daniel was very quick, prompt and helpful and also an admin lady, Missy, who helped me with the paperwork was very nice and professional. Not everyone is horrible there.

best dealership experience i ever had. the prices were exactly as quoted and the people are very knowledgeable and friendly. highly recommended