Gupton Motors Inc

Guptons service department is the worst experience I have ever had. Incompetent mechanics used and the front end is just as bad, beware..

I wouldn’t recommend anything from them. They get zero stars. It started end of December 2025 and current April 2026. Took it to them because they were recommended. The check engine light showed a cam shaft issue. That was covered under the warranty. What seemed like a great place has turned into a nightmare. After that was supposedly fixed we picked it up. A couple weeks I believe later and I couldn’t get it to shift in the upper gears. Back it went again. Not a week later, had to have it towed. Now lesson learned, we should have looked under the hood before leaving but we didn’t. The reason it had to be towed was because of there incompetent mechanics (and yes not all are but those up there) that did not put parts back which caused a radiator hose to wear a hole in the hose and leak. That being fixed, check engine light again. They gave us the excuse they couldn’t find the code then it was it’s not an active code. To fixing something that still had missing parts. Explained to them and showed pictures we had taken and nothing but excuses. Check your vehicle, take pictures and learn about your vehicle. I had never had any problems with my jeep until they touched it. I feel for people that have dealt with them. The worst certified mechanics. They don’t communicate with you. I feel they are just trying to scam people to get money. $180 an hour the mechanics get paid. Go somewhere else.

The guy there was very helpful and open when I ask to take it in for inspection and answer all questions i had

Mark was very professional, helpful and such a nice guy. He also listened to what I was really was wanting to do.

I have called multiple times to get know where. Drove to get original paper work, and got things printed off computer not the original. I'll never do business with them again.

Gupton motors was very friendly and easy to deal with.we will definitely do business with them again.

I have bought some 20 or more cars and trucks from Guptons over the last 20 years they have always treated me great would not go anywhere else for my autos needs have 4 of them in my driveway now

Got me in and out quick for oil change and Bethany was great help ,took not of issues for future service

I highly recommend Gupton Motors!! It was an amazing first car purchase experience!! Very thankful for their hard work!!

Kemmy was amazing! We reached out to him on a late Saturday afternoon and drove home in our new Charger on Monday. It was the easiest process with the best people! We will definitely be buying our next vehicle from Kemmy at Gupton.