Friendship Ford

Was in contact with this dealer for 2 days. I live a distance away. I gave them all necessary information. I was approved to buy this vehicle. I was told I can put a deposit down for them to hold it for me . I mentioned it 2 times in text message and 1 time over the phone. The dealer said that they will do that and would send me the necessary information. I didn’t hear back for over 3 hours and sent a follow up message, the response I got was, oh yeah sorry we sold the truck you wanted. This is bad business. It was unprofessional. I was going to drive 2 hours to come and get this vehicle, send a deposit and already provided everything and was basically ghosted.

They have a great service department. They are friendly and helpful and don't talk down to me or not believe what I am telling them. Less expensive than other local dealers and have never tried to upsell me.

My service experience was great. I love that you get updates by text. My service advisor, DeeDee was great. My tech, Ethan did a great job. I would highly recommend Friendship Ford for service on your vehicle.

This place is awful , buyer beware after two days on the phone trying to buy a truck I was told to come on and so I drive two hours thinking to buy a truck and when I get there I had to watch someone drive away in it and I was told by Nathaniel the salesman that it was because I was six minutes late which was a lie and I have the text messages to prove that. Never do business here especially if driving a long way to get there , you’ll only end up disappointed with this shady bunch.

Great Dealership ! Friendly and informative staff . Easy process for the purchase of our vehicle. Will definitely consider my next vehicle purchase through Friendship Ford.

The Service Advisors are good. The service department is terrible. They left the oil cap off my F150 and after a week or so, I started getting misfires. Cap was wedged under the hood. Oil was misted along the firewall and coil pack, plug wires, etc. causing voltage leak on acceleration . I had to take it back 5 times. Each time they apparently cleaned the area instead of replacing the oil soaked components. Finally, I scheduled service to have it all replaced even if I had to pay for it. Make appt. 20 days ahead and stressed that they order all the parts needed well ahead of time. Dealer is an hour from my home. I dropped my truck off before they opened and called 8 hrs. later to be told that they did not have all the parts yet. I heavily rely on service after the sale for my dealer choices. Based on my experiences with Friendship Ford, I will be looking for another dealer for my next truck.

Without doubt, the best buying experience in recent memory. After the recent flood and loosing 3 of our very vital work trucks I was disappointed in the available vehicles from dealers I called. We went to Friendship Ford and were immediately treated with the kindness needed in a time of crisis. Donald showed us vehicles, great inventory, and pros and cons of all. We were able to come home knowing we have 3 trucks, these are very vital to our Christmas Tree harvest coming soon. I appreciate all the kindness and look forward to future visits with them. May God richly bless the people there and the dealership.

The salesman was great but the service department is unreliable and incompetent. Appointments are taken by a third party and mean nothing. Your vehicle will sit there for hours without even being checked out. When service was performed, the mechanic left a wire disconnected and we had to turn around and go back when the check engine light came on 30 minutes down the road. Took 2 trips and almost and act of congress to get them to check out a safety recall that should have already been taken care of when my wife purchaced the car a few months ago. Even then, it was clear that we were a very low priority for them. The extended warranty is a scam, 95% of what's "covered" doesn't even meet the deductible so you'll pay out of pocket for almost everything other major repairs. When I need a new truck next summer, I'll be taken my money anywhere else.

David Minor did a great job helping us highly recommend him and friendship ford dealership

Don my sales is a honest and very nice guy. The general manager even stopped in and said hello super incredible dealership. We came all the way from missouri was on vacation drove two extra hours to buy our truck. It was so worth the trip. Thank you to friendship ford for everything!